Why doesn't iTunes always find my iPhone or iPad?

Using iTunes 10.7 and  OS 10.8.2.  I have Airport wifi and good signal.  Many times I will start iTunes and either or both my iPhone and iPad will not show up as devices even though they are sitting right next to me (not using the cord).  Both devices are on my network and active when this happens.  Sometimes both will show up, sometimes one, sometimes neither.
I can't figure out a way to have iTunes "re-scan" for devices, and closing and re-opening iTunes usually doesn't help.

@ sealandia, - What type of printer and Apple device do you have? Have you changed routers or some other part of your set up? If not and the same Apple device, router, and printer are still in use, I would start by making sure that the printer and the device are on the same network. After you have checked to make sure that they are on the same network, I would power cycle the printer, router and device to make sure that they are all synced up as they can get out of sync and then not be able to "see" each other.
To do that power cycle:
1. Unplug the router (most do not have an on/off button)
2. While waiting for at least 30 seconds on the router, completely power down the Apple device, and printer. Make sure that the Apple device
is off and not just in sleep mode. Power the printer down using the power button.
3. Plug router back in, wait for it to be fully back on and working, then turn printer and phone back on, check network settings.
4. Attempt to print again after all devices are back on and running.
I am a former employee of HP...
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