Why doesn't my apple ID password work when it's correct?

I've been trying to set up my macbook for the past 2hrs and it requests my apple ID password when I want to indicate i'm online on Jabber? But everytime I put in my password, it doesn't accept it. I even changed my apple ID password and it still doesn't work. I don't understand what kind of problem I'm currently facing

TRy going to Jabber's support site

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