Why doesn't my Color Balance tool work anymore?

I've been working in Photoshop CS6 for two years and have never had issues with a tool not working. This past week I've noticed the Color Balance adjustment won't work at all. I've tried restarting my computer but that didn't help. I've searched for answers on my own but can't find anything. It seems very odd to me and I really don't know what is going on. Maybe someone knows something I don't know? It's putting my work behind. The only thing I can think of is I recently had my laptop cleaned out so it runs like new again. After that I reinstalled Photoshop CS6. This problem didn't start until I reinstalled it. I'm hoping I didn't do something wrong when installing it. Everything else works just fine.

I pressed the Reset New in CS6 button and it's working now. Crossing my fingers it keeps working!

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