Why doesn't my dock file headers transfer to pages?

when I try to load my docx files, the letter head shows up on the viewer but when I load it the header is missing.

Hi Rocco,
Looks like we missed this post when you first asked. Sorry about that.
What message are you receiving when you try to print? What version of Windows do you have installed?  If you're running Win7, you may be facing this issue: http://helpx.adobe.com/acrobat-com/kb/createpdf-desktop-printer-windows-7.html
-David

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