Why doesn't my hp pc recognize my ipod touch 5th gen

Have a new Ipod Touch 5th gen, that is not being recognized by my hp pc...also have downloaded Itunes and Quickstart, but
nothing seems to help...my ipod does seem to charge while being connected there is no indication that it's even connected.
Can this be a windows 7 problem?

No.
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Similar Messages

  • Why doesn't my Microphone work on my Ipod touch 5th Gen?

    I have attempted to reset everything.  There isn't anything blocking or covering the mic on the bottom of the case.  What else can I try to get it to work?

    You said "I have attempted to reset everything. " Did you do that?
    - Restore from backup. See:                                                
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem, send the iPod to Apple for repair/replacment, or contact a third-party repair place.
      Apple Retail Store - Genius Bar                              

  • Hi all, itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?

    Hi all,
    itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
    Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
    ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
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    and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
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    Any info will be greatly appreciated, thanks.
    Fish

    Hi all,
    itunes does not recognize my ipod touch 5th gen but it does recognize my ipod touch 3rd gen.?
    Windows 7 home premium, 64 bit, itunes 10.7.0.21, ipod 5th gen ios 8.3. I know I am not running the latest version of itunes for the
    ipod touch 5 gen. but at least with itunes open I would get a message stating cannot connect this ipod because I am not running the
    lastest version of itunes. That message would come up everytime I was charging said ipod with itunes open. I just updated to iso 8.3
    and now I don't get that message anymore when I have itunes open.I tried turning off ipod/computer/restarting, nothing. I tried going
    to administrator/services/apple moble device and stop/start service nothing. Device manager shows the drivers are installed.
    Any info will be greatly appreciated, thanks.
    Fish

  • Computer (window 8) doesn't recognize my iPod touch 5th gen.

    So my iPod is on the "connect to itunes" spot. When I plug it in, it says something like "USB device cannot be recognized." help?

    Try:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • Is there a (relatively simple) way to skip tracks with an iPod touch 5th gen using a physical button? I'm aware songs can be skipped on-screen without unlocking the iPod, but I'm looking for a method that doesn't require taking my eyes off the road.

    Is there a (relatively simple) way to skip tracks with an iPod touch 5th gen using a physical button? I'm aware songs can be skipped on-screen without unlocking the iPod, but I'm looking for a method that doesn't require taking my eyes off the road while driving. For that reason, I'm also not interested in adding in headphones or additional devices that have the desired button functions. Going both forward and back would be great but I would be pleased just to have a "sight-free" way to go forward.
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    Given that you cannot do what you have asked for, perhaps you simply need to find another solution to your root problem.
    Presumably, you want to skip to the next track because you don't want to hear the current one, and that is because...
    You don't like it.
    You've heard it recently and don't want to hear it now.
    Simply don't want to hear it at this time.
    For problem number 1. Don't put it on the iPod in the first place. (I know, obvious answer!)
    For problem number 2. How about playing from a Smart Playlist (initially created in your iTunes Library) which has only songs you've not played recently?
    For problem number 3. Hhhmmm! Create alternative Playlists for use in the car.
    As for going back to the start of the "now playing" track.... Well, if your Playlist has only songs that you really, really want to hear, then you'll be looking forward to that rather go back to the beginning of the current song.
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    (They are all cheaper options than buying a car which can control the iPod from the steering wheel.)

  • Why does my Ipod touch 5th gen not sync podcasts with my Windows Itunes? Both are up to date with versions.

    I didn't see this asked so sorry if this is a duplicate question.
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    So whats going on? I had this issue with my ipod touch 4th gen as well and though it was because the podcast app stopped upgrading but the itunes on windwos did. But the syncing of the podcasts are even worse with the 5th gen then they were with the 4th gen.
    I typically don't have wifi turned on since I want to sync the ipod via itunes. So I have a central place to keep the old podcasts without having to take space on the ipod itself. I saw some references to the downloading of podacasts are done only via wifi, but that just didn't make sense. Why be able to sync Itunes if they are just going to turn around and make you do the same on the device?
    Any ideas? Suggestions?
    Thanks for the help in advance.

    Maybe:
    "Waiting for changes to be applied": Apple Support Communities
    Also I requested that your email address be deleted. Personal responses are not given in this forum

  • I enable voice over settings on my Ipod Touch 5th gen. I can't disable it anymore. I off my ipod and now i can't open it. It doesn't accept my password. I can't open it anymore.

    Please help me. I can't open my Ipod touch. I enable voice over settings on my Ipod Touch 5th gen. I can't disable it anymore. I off my ipod and now i can't open it. It doesn't accept my password. I can't open it anymore. Thanks!

    Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off. You may have to use three fingers to scroll the screen to get there. If problems see:
    iPhone: Configuring accessibility features (including VoiceOver and Zoom)

  • HT201412 My cousin bought iPod touch 5th gen. Then it doesn't turned on. He charge it a charge icon appeared but after 30 mins still off . Is that normal for a brand new iPod touch? Please help me..

    My cousin bought iPod touch 5th gen. Then it doesn't turned on. He charge it a charge icon appeared but after 30 mins still off . Is that normal for a brand new iPod touch? Please help me..

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod      
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    and
    try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • ITunes no longer recognizes my iPod nano 5th gen.  When plugged into macbook usb it appears as my iPhone.  Previously both devices had individual identities. Have reset iPod and turned macbook off/on.

    iTunes no longer recognizes my iPod nano 5th gen.  When plugged into macbook usb it appears as my iPhone.  Previously both devices had individual identities. Have reset iPod and turned macbook off/on.

    Hello BPeery,
    I would go through ALL the steps here:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    Let us know how it goes.
    Hope this helps.
    ~Julian

  • The latest version of itunes -- just installed -- won't recognize my ipod touch 4th gen.  What's up?

    I just installed itunes version 10.5.2.11, and now it won't recognize my ipod touch 4th gen.  Running on windows 7, very fast desktop.  Previously no prolems with itunes or the ipod.  The computer does recognize the ipod and names it correctly in My Computer.  Any suggestions to wake up itunes and discover the ipod?

    See http://support.apple.com/kb/TS1591.

  • I can't get itunes to recognize my ipod touch, 2nd gen.  synced it yesterday.  have restarted both computer and ipod.  my iphone syncs just fine.

    i can't get itunes to recognize my ipod touch, 2nd gen.  synced it yesterday.  have restarted both computer and ipod.  my iphone syncs just fine.

    You might find these sites helpful:
    The New User's Guide for iTunes
    iTunes 101
    iPod 101
    And of course the iTunes Help is a good, quick resource.
    Regards.

  • Itunes wont recognize my ipod touch 5th generation and i tried updating itunes to 11.0.1 but i cant

    itunes wont recognize my ipod touch 5th generation and i tried updating itunes to 11.0.1 but i cant what should i do?

    it says somethings wrong with "apple moblie device"

  • HT201593 The newest version of iTunes deletes all of my iPod Touch 5th gen audible and visual media when I delete or add music or video to my library and add it to my device manually. Why?

    The newest version of iTunes deletes all of my iPod Touch 5th gen audible and visual media when I delete or add music or video to my library and add it to my device manually. Why? I guess the question speaks for itself. I have the latest version of iTunes and iOS 8.2 on my iPod Touch.

    If it's any consolation i've just had a similar thing happen. Went to add a playlist and it wiped 35 gig of music off my iPod touch 64g in a nanosecond. I've got the latest iTunes and osx but do not back up because i keep different styles of music (and loads of it) in separate libraries and devices which i don't want mixed together. All my stuff is burned from cd so it's not lost for good and i've got a hard drive with the "lost" mp3 music on it but even so it will take literally weeks to prune the tracks for my iPod to be the same again. Why do they make it so difficult to manage your music on these things. I have massive amounts of music on my computer so autofill is a disastrous unusable gimmick to me. The whole thing seems to be aimed at 9 year old kids with about 6 mp3's on their phone rather than serious music lovers (for example accessing EQ is a joke let alone the lack of a manual option). I'm a dj and use apple for that reason but to be honest i'm beginning to wonder why. I'm absolutely livid. The weird thing is that my mac still shows the titles of the missing tunes in the 'on my device' window but as my macbook storage display shows no increase i'm pretty sure it's all gone. Nightmare. I have no confidence in this device anymore and could barely use the previous osx 8.2 anyway. Why they have to change it every ten minutes is beyond me. As the old saying goes 'if it ain't broke, don't fix it' but this format just gets more broken every time they update. An absolute disgrace. Why not just drag and drop or delete. No wonder the iPod is said to be a dying device, it's for music, it is not a phone. Not fit for purpose anymore. I can't be bothered to read a massive 'how to use' article every update. Good technology should be easier and more intuitive with each new version. I suppose i'll have to phone apple at my expense to find out what's going on, or maybe that's the whole idea. Very very very not happy.

  • Why does my ipod touch 5th gen not charge when plugged into my computer? (it keeps stuttering(lightning symbol next to bettery goes on and off literally every second))

    so I have my ipod touch 5th gen connect and the little lightning symbol, next to the battery on the top left, keeps flashing on and off every second. I don't know what to do and also it doesn't show up on iTunes.

    Hey Ed, Try trouble shooting 101. Do you have a different cable and/or charging device? If so, try the different cable first, then a different charging device. If the problem goes away, I'd say it's the cable, replace it. If with in 1 from date of purchase, Apple will replace for free if the cable is found to be defective. If the problem continues with a different cable or a different charging device, then the problem is with your iPod. With a strong light and a magnifying glass look in the iPod's charging port. Your looking for damage in and around the port. Is the port lose? (shouldn't be). Are pieces missing or damaged? Bent or damaged contact pins can do what you describe. Foreign debris, namely pocket lint or corrosion can also cause charging issues. If you see something like lint, try to blow it out, or if you must use a non-conductive probe, I find a round wooden toothpick works well to carefully remove the lint from the bottom of the port. Just be careful to not touch, bend or damage the gold contact pins on the long side of the port. Also make sure the locking pins on the short ends (looks like two silver bumps, one on each end) of the port are free to move. If you find corrosion, try plugging / unplugging about 12 times to clean the contacts off. If you must use a cotton swab cut to fit, with a drop of 91% isopropyl alcohol on it, you want it damp, not wet, then plug it in and out until the swab comes out clean. You will most likely need several swabs. If you find nothing physically wrong, then try resetting your iPod. If that does not work, restore from backup, last resort, make a backup then restore to new, a full factory restore. If issue continues see your Apple store and have it evaluated for a possible hardware issue. But start with a different or new cable. Good luck, Cheers.

  • How come my iMessages aren't sending anymore I have a iPod touch 5th gen. It was working and then like 5 minutes later it would not send any messages it always said not delivered even when I press retry and it doesn't send at all I even updated my iOS.

    How come my iMessages aren't sending anymore I have a iPod touch 5th gen. It was working and then like 5 minutes later it would not send any messages it always said not delivered even when I press retry and it doesn't send at all I even updated my iOS to iOS 7.04 to see if it will send my iMessages but it won't. I tried to send a message to anyone but it won't work even when before I would be able to send messages but something weird happened that made my messages not delivered. Is there any way I change fix it?

    iOS: Troubleshooting Messages

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