Why doesn't my iphone 4s volume work?

I have the iphone 4s, a couple days after updating to ios6.1.3 my volume bar disappeared. sometimes it will come back for a few seconds but my phone does not notify me when i get calls and message. The alarm works and apps do not. It is not water damaged at all. it has been like this for about 6 weeks now. i have tired the toothbrush methood to try to get the dust out of the dock but it does not work. please help me.

Try This...
Close All Open Apps...  Perform a Reset... Try again...
Reset  ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
You could also try a Restore...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414

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