Why doesn't my ipod touch work with my new Honda f6b motorcycle?

So, when I try to play music through the (new, unaltered, factory) stereo, the Ipod will randomly freeze.  Sometimes it will resume, sometimes not.  Sometimes I get an "unplayable" message or a "incompatible usb" message.  Sometimes not. 
Latest software up to date, etc.  Android devices and old Ipods work fine.  Also I purchased a brand new lightning-to-usb cable, thinking that would help.  It did not.
Is there a patch/upgrade/app that can help this?  It's VERY frustrating that Apple's "best" Ipod is the only one that does NOT seem to work!

No update from Apple. Have you contacted Honda/went to their support site?
Sometimes this works
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                                
iOS: How to back up                                                                                     
  - Restore to factory settings/new iOS device.
Sometimes it just is not compatible with specific model iOS devices/iOS version. Sometimes and iOS update breaks compatibility.

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