Why doesn't my Macbook Air recognize my wireless printer Canon MX 870

I have a wireless Printer a Canon MX 870.  Why doesn't my Macbook Air recognize it?

OS X: Connecting a Wi-Fi printer to your Wi-Fi network

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  • Why doesn't my MacBook Air see a connected printer on the wireless network?

    For some reason my MacBook has come up with a case of the stupids.  I have been able to print out to my Canon printer before, but now it doesn't see it.  The printer is on our wireless network and can be seen by our iPad, and iMacs but doesn't appear on the MBAir.  I have reinstalled the drivers, rebooted the system and when I go to the Preferences to look at the Printers/Scanners there is nothing there.  Pressing the + button comes up with a screen with nothing in the default area.  The Air is connected to the wireless network and operates fine with the internet and other operations.
    What can I do to fix this?

    Hello gregfrommi,
    After reviewing your post, I have located an article that can help with printing in Yosemite. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    OS X Yosemite: Printing troubleshooting
    Check the network
    Open Network Diagnostics, then follow the instructions to make sure you’re connected to the network.
    If you’re using a Wi-Fi network and there are multiple Wi-Fi networks available, your Mac and the printer might be on different networks. Open the Wi-Fi menu in the menu bar, then try choosing a different network. 
    To see if the printer you want to use is on the same network as your Mac, open Printers & Scanners preferences (choose Apple menu > System Preferences, then click Printers & Scanners), then click Add . If the printer doesn’t appear in the list of available printers, your Mac might be on a different network. 
    If you know the printer’s IP address (for example, 192.168.1.100), you can try adding it as an IP printer. For more information, see Add or remove a printer. 
    If your printer is connected to a Time Capsule or AirPort base station, disconnect your printer from the Time Capsule or base station, then reconnect it. 
    Make sure you have the latest software
    Make sure you have the correct version of your printer’s software (also called its printer driver).
    If you’re using a printer that another user is sharing, make sure you’re both using the same version of the printer software. To find out which version you’re using, open Printers & Scanners preferences (choose Apple menu > System Preferences, then click Printers & Scanners). Select the printer in Printers & Scanners preferences, click Options & Supplies, then click General. Note the driver version. 
    If you’re using a network printer or a printer attached to your Mac, make sure you have the latest version of the software for the printer. If you still have problems, try different printer software for your printer. 
    If you’re using an AirPrint-enabled printer, you can check with the manufacturer to see if there’s a firmware update for your printer model. 
    Replace a corrupted printer queue window
    If none of the previous solutions work, the printer’s queue may be corrupted. Open Printers & Scanners preferences (choose Apple menu > System Preferences > Printer & Scanner preferences), then delete and set up your printer again. 
    If you still can’t print, reset the printing system. 
    Print documents
    Reset the printing system
    Add or remove a printer
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Why doesn't my macbook pro recognize my cannon printer?

    my macbook pro not longer recognizes my canon printer and i am no longer able to print.  I deleted the printer and tried to re install.  I downloaded driver, still no help.  My friend has a macbook pro and once plugged in to her computer, her macbook recognizes it.

    Printers not behaving? Reset them and start from scratch | MacIssues
    Here is the new package of Canon drivers: Apple Canon Printer Drivers 3.2.

  • Why won't my macbook pro recognize my wireless printer lexmark x4650?

    My macbook pro will not recognize my lexmark x4650  printer to use wirelessly.  I recently had to change router and modem through comcast and have not been able to print wirelessly since.  I can print using a usb and the pc in our house is able to print wirelessly. I installed updates for apple, lexmark, uninstalled and reinstalled printer, tried adding printer manually using directions I found on forum discussions.  Any other suggestions?

    I had almost the same thing happen the other day - kept getting a message that my printer was not connected. I went to the printer setup on the printer's panel and the IP address was correct, everything looked as if it should be working. So I just reset my router - figuring that would fix the problem. No go. What I finally ended up doing was resetting my router to factory settings and setting it up anew.
    And that's what worked for me.
    Clinton

  • Why doesn't my macbook air detect my new iphone 5S?

    why doesn't my macbook air detect my new iphone 5S?

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
    If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

  • Why doesn't my MacBook air (bought in Sweden) keyboard look like the ones in USA?

    Hello!
    I'm really curious about this. Why does my new MacBook Air bought 2013 in Sweden have different keyboard from the MacBook air keyboard in USA?
    Shouldn't it be the same keyboard. I mean it's still apple. Please help me find out this.
    The American version
    and this is how my keyboard looks
    Thank.
    Regards
    Dallia

    Dallia ~ A least it doesn't look like my Mom's keyboard:

  • Why won't my macbook air recognize an external hard drive?

    I have a new 2011 (August) Macbook Air and when I plug in any external hard drive to either one of my USB drive ports it does not recognize.  Doesn't matter what device, doesn't matter what USB port it just will not recognize.
    Help please!

    Start a Finder window and on the menubar, Finder > Preferences > General Tab > check External disks.
    Regards,
    Captfred

  • Why doesn't my Macbook Air print with my HP desk jet 1000 J110 series printer?

    I have tried to print pictures and documents on Pages from my MacBook Air with my HP deskjet 1000 J110 series printer but it doesn't happen. The printer connects all right and doesn't show a problem whilst I am choosing the format I want my document/picture to be printed but after I click Print, a little icon representing the printer pops up in the bottom but after a second or two, it disapppears leaving me with no printouts. Why is it happening and what are the solutions?

    OS X Mavericks: Reset the printing system

  • Why doesn't my Macbook Pro recognize my external blu ray drive?

    I bought the drive and the macbook brand new earlier this year.  It is a Pioneer BDR-XD05W.  Usually I have to plug and unplug at least two times before the computer recognizes a connection.  Restarting doesnt really seem to have any effect on frequency.  Trying to think of more information to add...but I really just want to know why the macbook doesnt recognize this accessory correctly.

    Have you downloaded and installed the BDR-XD05W Drive Utility for Mac OS -
    available at:
    BDR-XD05W Mac Drive Utility
    MtD

  • Why doesn't my macbook air charge?

    I just bought a macbook air and when I plug the ac adaptor the led on it doesn't come on. I can't charge the mac !!! I tried with several ac adapters from other macbook air computer and it's the same. What's going on ????

    You may have a defective connection, on a new machine take it back for return/exchange or take it to your local Apple Store or AASP for repair. Also you can contact AppleCare, you have 90 days of free telephone service. They're open M-Saturday so you may need to wait until tomorrow morning.

  • Why doesn't my macbook air recognise .3gp files?

    A friend gave me a burned disk with iphone video files in .3gp format that the external disk drive for my Macbook Air doesn't seem to recognise - it simply spits the disk out. I put the disk into my PC and it reads it - shows the icons for the files (but can't open them because it doesn't have the right software.). What software do I need to read these files on the MAcbook Air?

    mrfromedmonton wrote:
    What software do I need to read these files on the MAcbook Air?
    I found a list but have not used them nor do I know anything bout them: http://en.softonic.com/s/3gp-player:mac.  Use common sense when deciding which one to download, and if you chose to download one, do so at your own risk.

  • Why doesn't my MacBook Air acknowledge my new password?

    Aloha:
    I just changed my Mac ID password, my table-top machine sees the change ok, but my MacBook Air doesn't respond to the new password.  What might I be doing wrong?
    Dan Page

    You may have a defective connection, on a new machine take it back for return/exchange or take it to your local Apple Store or AASP for repair. Also you can contact AppleCare, you have 90 days of free telephone service. They're open M-Saturday so you may need to wait until tomorrow morning.

  • Why doesn't my macbook air connect with Hitachi projector

    I have a new Macbook air. I have developed a powerpoint presesentation and got the adapter to connect to projector - Hitachi-CPX4015WN.
    ALas, Hitachi does not recognize my computer.

    Hello redffox,
    Congratulations on your new MacBook Air!  I found an article with steps you can take to troubleshoot issues with external displays like your projector.  This article is for internal and external displays, so you can skip any steps referring to the internal display.  I recommend reviewing the section titled "No video or no signal, image distortion, 'snow,' or flickering" in the following article:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/ht1573
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • Why doesn't my MacBook air connect to wifi in a different country?

    I've moved from France to Australia and my MacBook Air and iPod won't connect to wifi, but my iPad will.
    Why is this - I've tried to change the settings but no luck.

    i recently changed the carrier
    Contact the carrier to make sure you imputed all their information correctly. 
    Read your routers user manual, call their customer support department or visit their website for further support.
    Other things to try - Change your router channel.  Sometimes this is all you will have to do.
    Power cycling the router.  Read the router's user manual or contact their tech support for instructions.
    System Preferences/Internet & Network/Network
    Unlock the padlock
    Locations:  Automatic
    Highlight Airport
    Click the Assist Me button
    In the popup window click the Diagnostic button.
    System Preferences/Network- Unlock padlock.  Highlight Airport.  Network Name-select your name.  Click on the Advanced button.  Airport/Preferred Networks-delete all that is not your network.
    Place a check mark next to "Remember networks this computer has joined."  Click the OK button and lock the padlock.  Restart your computer.
    http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease
    No internet connection (wireless)
    Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).
    Delete all extra entries that you find.
    Place a check mark next to "Remember networks this computer has joined."
    Other resources to check into:
    Mac OS X 10.7 Help: Investigate your network connections
    Mac OS X 10.7 Help: Check the status of your network connections
    How to diagnose and resolve Wi-Fi slow-downs
    Pv6 troubleshooting
    What Affects Wireless Internet?
    Solutions for connecting to the Internet, setting up a small network, and troubleshooting

  • When I read my roadrunner mail on my iMac, why doesn't my Macbook Air know I read it?

    I recently purchased a Macbook Air and I have an iMac desktop, both running Mavericks.  How can I get my Macbook Air to realize that I've already read my e-mails on the desktop?

    Is Roadrunner a POP email server? You require an iMap server for this function to work, a mail server such as iCloud and Gmail among others.
    Check with Roadrunner if iMap is available.

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