Why doesn't my new iPod touch come with Messages but my sister's does?

My parents just bought my sister and I a new iPod touch each. They were told that they were identical except hers is white and mine is black. When we opened them and began using them, we noticed that hers has the iMessage app and mine doesn't. They were bought in two different shops, but I don't see how that can make a difference. Can someone please help me and tell me if/how I can get that app?

Hi Sarah--Jane,
yours is likely one that was produced before October, when the new iOS was introduced. If you hook it up to iTunes, it should tell you that you have an update available. Update to the newest operating system, and you should have Messages available.

Similar Messages

Why doesn't my new hard drive come with Pages and Numbers?

I just got a new hard drive installed in my Mac Book Pro. It doesn't have Numbers and Pages as an included app. How do I get those w/o having to pay the $40 app fee?

If you previously downloaded them from the Mac App Store or associated them with an Apple ID, log into the Mac App Store with that Apple ID and download them from the Purchases tab.
If you got them on an iWork DVD or with a Mac that originally shipped with 10.6.8 or earlier, install them from DVD.
If you got them with a Mac that originally shipped with 10.7 or newer but didn’t associate them with an Apple ID, click here.
(118314)

Why is my new ipod Touch 5 with iOS 7.1 clock is slow by almost 3 minutes?

Why is my new ipod Touch 5 with iOS 7.1 clock is slow by almost 3 minutes?

Radiation, global warming maybe... Really don't know, the time should update when you connect to the internet. You could also try resetting and see if it corrects. Are you sure the clock your comparing with is set to the correct time? Good luck, Cheers.

Another New IPod Touch Owner with Wi-fi Problems

Another New IPod Touch Owner with Wi-fi Problems.
I have been working at this for about 4 hours now with no success and I am getting pretty frustrated, so if it show up in my typing please ignore it. I just don't understand why these multi-million dollar companies can't write a manual or put up a web site that can actually help someone with a problem.
Ok, venting aside.
I am running a gateway computer.
Operating System = XP
Router = Linksys WRT54G
I have two other computers that are working fine with the existing wireless net work and have been for some time.
I'm pretty good with my computer but haven't touched my router since initial set-up and all that was done was a basic set up.
My I-pod is searching for a network and I'm three feet away from it but it doesn't find it.
I printed out my wireless setting. I presume SSID name equals the name box on the ipod-touch
Security = WEP
What seems to be kicking my A$$ is the password. The route setting have never been changed so I would pesume the password should be the default "admin" which I put in (JOIN) and get the "Could not find network" screen
So, I have perused this message board trying to discover and answer to mine, and and apparently many others question with no definitive results.
So I guess what I and everybody else needs is a step by step how to guide on how to discover the info needed and enter in what we need to make this work.
Thanks in advance to anybody that can actually help with this issue. A step by step do this would be nice.

Thank you Terpfen for replying, and please excuse my ill temper earlier. I've calmed down some now.
Step: 1 followed step one previously, Main screen, settings, Wi-Fi. Also set power down to 5 min to give I-Pod plenty of time to find network.
Wi-Fi Network Screen.
Wi-Fi ON
Choose a Network (searching indicator) symbol spinning.
Other ...
Ask to Join Networks ON
At this point the I-pod does not find any networks available. The indicator just spins but never returns any results. I am 3 feet for my WRT54G router.
Hence the easy connect isn't connecting.
The next step. is to manually set-up the connection.
Main screen, setting, Wi-Fi, Other.
press "Other" which brings up two fields
Name __________
Security ___________
First Question? Which Name are they looking for. when I went to my router 192.168.1.1 It has the name linksys. However, when I go to my Wireless Network setting it has the name * ???? * which is different than Linksys router.
Now, since one of the goals here is file sharing I presume I should be using the Wireless Network settings name. (which I have tried.)
Next is security, Wireless Network setting indicate setting for WEP Once this is selected you then back-up to the "Enter Network Setting Screen" and you now have a password line added.
Now I have never set a password for the router so the password for the router is the default Password "admin" And I don't recall ever setting a password for my network setting. But, I only use about three different passwords and a cycled through them still with no success.
So, I need some expert advise on how and where to find the info to input into the required field to work or what I need to reset in my router to make this work.
Thanks again for anyone who has constructive input to resolve my and probably many other peoples issues with this problem.

Will the iPod touch come with Earpods with Remote and Mic?

Will the iPod touch come with Earpods with Remote and Mic? Will they be the Sam that come with the iPhone?

No, it does not come with Remote and Mic, but it will come with the new design. (dosen't say on tech specs)

Brand new Ipod touch G4 with sound only in one earbud

I have a brand new Ipod touch G4 with sound only in one earbud. I have tried different types of headphones, but get the same result. If I jiggle the connector pin, I can get sound on both earbuds, but only on one side when the connector pin is push all the way in.
I have an older Ipod g4 without this problem
any suggestions?

Try on your ipod going to Settings-General-Accessibility. Scroll down into Hearing and see that Mono Audio is off. Maybe that's the problem.

Has anyone tried syncing the new iPod Touch 4 with OS 10.4.11?

I know the "official" Apple spec's state the new iPod Touch 4 are
for it to sync with OS 10.5.8 and use iTunes 10 .... but has anyone been
successful in using the new iPod Touch 4 with OS 10.4.11 and iTunes 9.2.1?

Does iTunes see the iPod? If not
iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
You need iTunes 10.7 or later on the computer
The iPod touch uses different drivers than the Nano

HT201272 This method is exactly how I'm trying to get my music on my new iPod touch, it starts downloading but then stop and says unable to download at this time. What the **** is going on ?

This method is exactly how I'm trying to get my music on my new iPod touch, it starts downloading but then stop and says unable to download at this time. What the **** is going on ?

Try going to Settings>Store and sign out and sign back in.
It also could be due to an Apple server problem. and yu will just have to wait and try again.

Hi, new iPod shuffle comes with Apple older earphones or new earpods ?

Hi, new iPod shuffle comes with Apple older earphones or new earpods ?

Older design earbuds, not the EarPods. However, the remote control buttons on the EarPods cord are compatible with the currernt 4th gen iPod shuffle, although its microphone does nothing for a shuffle.

Does anyone know if the new ipod nano come with a camera

Does anyone know if the new ipod nano comes with a camera?

The newest nano is the 7th generation. It does not have a camera. The 8th generation is the next one, for Apple to release whenever they want. We do not know when or what it will have.

I am travelling for a year. I have my iPod touch 4g with me, but not my MacBook. Is there a way I can update to IOS 5 without losing my music,apps, photos..

I am travelling for a year. I have my iPod touch 4g with me, but not my MacBook. Is there a way I can update to IOS 5 without losing my music,apps, photos..

Yes. get a computer with iTune 10.5 and:
- Transfer iTunes purchases to the computer:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other stuff using a third-party program like one of those discussed here. Most are good for music. It is harder to find one for other stuff like synced photos.
Copy music from Ipod to new computer...: Apple Support Communities
- Connect the iPod to the computer and make a backup by right-clicking on the iPod under Devices in iTunes and selecting Back Up
- Restore the iPod from backup and sync as neccessary.

Why will my brand new iPod touch allow me to purchase songs but not download them?

Can someone tell me why my new iPod touch is allowing me to buy songs but not downloading the songs currently being purchased? The new songs actually show up on my iPad but not my iPod which is the device they were purchased on.

Try configuring your iCloud sync settings for music across devices, also go to the iTunes app hit more, then purchased and then hit the download button

Why won't my new iPod Touch 4th generation sync audiobooks?

I have tried to sync my library from my old iPod Classic to my new iPod Touch, but it will not sync my audiobooks. I have eyesight problems and my audiobooks are important to me. When I connect to my computer and pull up iTunes, it shows the audiobooks are there, but when I snyc, my iPod doesn't even show a catagory for Audiobooks. Can someone help me.

I feel so stupid! I found the answer in the "More like this" area.
Here is an excerpt from the area that helped me:
"he solution (someone already posted this, but not as emphatically) is simply to *SCROLL DOWN* within the "books" tab when your ipod/iphone is connected to itunes and you have selected it on the left pane.
This solution is not obvious if you have a smallish resolution monitor, as audiobooks used to appear at the top. Now, the text books are exclusively at the top. So, if you don't have any text books in your library, everything looks mysteriously empty."

New ipod touch connected to internet but wont open safari

i got a new ipod touch this morning, it says its connected to my wifi, but when i go to open youtube, or safari it wont load. it sits there spinning for about 5 minutes, than i get an error message saying the server stopped responding, i have reset my ipod many times but still nothing.. any ideas?

Lets start with your problem and hopefully the solution will fix everyone else at the same time.
Since you think you are connected to your network, tap Settings > WiFi and then the little blu > next to the network name with the checkmark next to it.
Under normal circumstances, you will have an IP address, Subnet Mask, Router IP, and DNS IPs. I think you are going to see an IP address that starts with 169.x, an incomplete subnet mask, and no router or DNS IP addresses.
Here's a few things that can cause this to happen:
- Use of WEP encryption. You will either need to reset your password to 5 characters (48 bit), 13 characters (128 bit) or use the hex code generated by your router for your current password in place of the actual password. All that, and still really poor security. I suggest you change your encryption to WPA2.
- Old router firmware. Your router uses something called DHCP to generate an IP address for the device. iPod 3.x firmware doesn't like out of date DHCP firmware and will not get an IP address from your router. Just download and install the latest router firmware from your router maker's website.
And for some Apple Knowledge Base information, try this article: http://support.apple.com/kb/TS1398

Brand new ipod touch connected, device recognized, but nothing happens?

I bought a brand new iPod touch 2nd gen two days ago and as I was very excited to plug it into my computer, sadly, nothing happened. iTunes recognizes the device and can be seen under Devices, but NOTHING happens and there are no other functions to click on at all. No set up, just a blank white screen, and yet, the iTouch screen still says to connect it to iTunes which it already is....
I have reinstalled iTunes, restarted my computer many times, updated it to the latest iTunes version, and still this problem persists. Can anyone help me out please!
Thanks in advance.

I would start with these:
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/TS1495

Why doesn't my new iPod touch come with Messages but my sister's does?

Similar Messages

Maybe you are looking for