Why doesn't my number show up in iTunes or on my iPhone 5S (everything is up to date and I don't know why this is happening)?

I've had to change SIM cards with my provider to have working 3G/4G. It works but the odd thing is when I plug my iPhone and I'm on iTunes. I don't see my number showing up. I see n/a each time. I know I have a number but it's not showing up I can make calls and text but it doesn't show my number. In my contacts section I don't see my number either. Why is this?

You have a hardware issue.  Try a different USB port.  If that doesn't work, try a different docking/charging cable.  If that fails, check the USB properties in Device manager.  The ports MUST be USB 2.0.
Also, try using a different computer....

Similar Messages

  • HT4009 Hi I purchased a game app for my daughter (6 years) and noticed 2 charges of £20.98 off this app she doesn't know and I don't know what this is for as it was a free app.

    Hi I purchased a game app for my daughter (6 years old ) littlest pet shop and been charged for 2 bills of £20.98 she doesn't know and I don't know how this has happened as it was a free app ?

    Hi
    Alot of free apps offer in app purchases which has probably happened here, things for extra points scores etc etc are offered for prices which is how the app can afford to be free via the charge in other purchases within the game.
    These are the sorts on in app purchases in littlest pet shop may have been one of these?
    If you are 100% sure that no purchse was made get in touch with apple they should be able to tell you what was purchased and when then you can take it from there?
    Hope this helps

  • Why doesn't my apps show up in iTunes?

    Why doesn't my apps show up in iTunes? I'm on iTunes 11.1.2.31 using an iPad mini on the latest IOS 7.0.3. Could it be that I'm on a new computer and have some settings messed up? See enclosed screenshot. It can obviously detect the number of apps (44), but why aren't they listed in the apps section?

    iPhone not recognized in iTunes for Windows

  • After shutting down my iMac last night, Firefox will not open this morning and I don't know why?

    My iMac is set to open to my home page My Yahoo with Firefox browser. This morning my Firefox browser is not opening and I don't know why? It does open on my new MacBook Air as per usual. I click on the icon but it does not respond even though I have opened it. this has never happened to me before and I don't know why it's happening now. I did a clean reinstall but that didn't work. Now what?????? With the add-on Troubleshooter should I have asked this question on my iMac using Safari? I am on my MacBook Air asking it.

    Actually it does open but nothing shows up. I can't use my iMac unless I use the Safari browser and I want to use Firefox! I'm at my wits end as to how to fix this. I have tried everything that troubleshooting has suggested on Mozilla support. Help!!!!!!!!

  • When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please help. I have tried lots of things now and cannot solve it.

    When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please can someone help. I have tried lots of things now and cannot solve it.

    "Your email account" means to tap on the name of your email account. Whatever it is listed as in the settings.
    In my mail settings, one of my email accounts is a Comcast account. I tap on the Comcast name and it brings up this window.
    Then I tap on the arrow under the Outgoing mail server smtp setting to get to the next window.
    In the resulting window, I then tap on the arrow next to the smtp server under the Primary Server setting.
    That brings up this window in which I check to make sure that my user name and password have been entered correctly. If those items are missing, enter them in the appropriate fields and then tap done.

  • My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back

    My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    To help avoid future transgressions set the Restrictions for In-App Purchases...
    Settings > General > Restrictions
    Understanding Restrictions  >  http://support.apple.com/kb/HT4213

  • I just bought my mac book pro and updated to mountain lion and I don't know why it is taking around 1minutes and 10sec to boot up,does anybody have any idea? thank you in advance

    I just bought my mac book pro and updated to mountain lion and I don't know why it is taking around 1minutes and 10sec to boot up,does anybody have any idea? and also how can I make my laptop boot up faster?thank you in advance

    Call Apple Care. 
    #1 - You have 14 days from the date of purchase to return your computer with no questions asked.
    #2 - You have 90 days of FREE phone tech support.
    #3 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.
    Take FULL advantage of your warranty.  Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired. 

  • InDesign has stopped exporting to JPEG and I don't know why?

    InDesign (version CS6) has stopped exporting to JPEG and I don't know why. but really need it for work - does anyone have any ideas of how to fix? Thank you

    Troubleshooting 101: Replace, or "trash" your InDesign preferences
      http://forums.adobe.com/thread/526990

  • Hi, I can't open lightroom in my computer and I don't know why.what could be the problem?

    Hi, I can't open ligthroom in my computer and I don't know why.what could be the problem?

    hey doc im ill get me a pill.
    how about some more infos?

  • My firefox program open with other program and i don't know why

    when i open firefox program another program (ie8) open in the place of firefox and i don't know why
    and also i prefere to use firefox program
    please help me
    thanks
    == This happened ==
    Every time Firefox opened
    == i open firefox ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; FunWebProducts; .NET CLR 2.0.50727; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; AskTbGLSV5/5.8.0.12217)

    Have you read [[Links do not open in Firefox]]

  • I can't send emails through Yahoo using Firefox. Already contacted Yahoo and they don't know why it's happening.

    I can't send emails through Yahoo using Firefox. Already contacted Yahoo and they don't know why it's happening.
    == This happened ==
    Every time Firefox opened
    == a month agao

    I also cannot send email through Yahoo using Firefox 3.6.8. I can receive emails and surf the web just fine. I have also contacted Yahoo and have gotten no where.

  • I have a mac 15" non retina and i didn't upgrade it to mavericks .. when i run photoshop my pc becomes very slow and i don't know why!! the performance on photoshop is up to 70% so i think is good .. what is the problem?

    i have a mac 15" non retina and i didn't upgrade it to mavericks .. when i run photoshop my pc becomes very slow and i don't know why!! the performance on photoshop is up to 70% so i think is good .. what is the problem?

    All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.

  • Broadband usage has doubled and I don't know why

    Hi there
    Just received a warning message that I am about to exceed my 40gb limit.  Normal monthly usage has been 18gb apparently and we don't know why the increase has occurred.  We have no kids at home, we don't stream films or videos or play games, I've downloaded 1 music album this month and we've surfed the net as usual.
    Can this usage be verified?
    Any tips on checking whther someone else is using our broadband....is this possible?
    Any tips on why this might be happening...it's puzzling.
    Is there an indpependent (non BT) way of monitoring and measuring broadband usage?
    Dom

    Hi dr58.
    In my experience the only way to sort this out is to hope that your post draws the attention of a forum moderator. Anyone on the phones will try and convince you that you are indeed downloading 20 albums a day, uploading 3000 pictures a week etc etc and "it all mounts up" and you would be far better on an Unlimited Package.
    I had problems (in fact thinking about it, this time last year) where my usage had crept up and according to BT my son and I were using 90gb a month, despite no streaming, gaming etc. I am on a 40gb package like yourself so was incurring £50 charges each month. In the end it was resolved with BT agreeing it wasn't possible for us to be getting through that amount but as I wasn't using a BT router at the time it was impossible to prove that someone hadn't been piggybacking my wifi. (I'd changed passwords during the high readings to no avail anyway).
    My personal advice would be to keep a daily eye on your broadband monitor, screenshot them if need be, if you have been out during the day or away for any great length of time also note the readings that appear for that day. I also check my BT homehub to make sure only the devices in my house are hooked in just in case.
    As it happens I've also noticed a big jump in my readings this month, I have just a few GB to spare but in my opinion the readings are still high compared to what I was noting at the tail end of last year after I finally had SeanD look into the matter for me.
    I do hope that the meters arent going up the creek yet again because I've sworn that if it should happen again I'm walking to a different company this time around.
    Best of luck and I hope you get the information you need and the situation resolves itself.

  • I can't begin to describe this, firefox opens to websites and I don't know why

    PLEASE HELP I never had issues with this browser which I use almost exclusively. Now over the past week, I am having nothing but.
    I have windows 7 pro 64 bit. Once again, I uninstalled and reinstalled firefox after it seemed to be going haywire. I set how I want it to look, and I want the toolbar to show, the "file, edit etc." and I usually don't have problems finding how to do that.
    But yesterday those vanished, and I use them too much and I don't know what happened.
    So after I uninstalled and re-stalled, that took care of it.
    HOWEVER now this browser when I open it, I open a new tab, which should bring a blank page, it goes to the last site I was. I did not set it to do that.
    1) Does anyone know how to stop that?
    2) It does open to the home page IF I click on firefox, but a new tab should bring just that.
    Why is this happening? That is my second question. Can anyone remotely be tampering with this?
    How would that happen, if so, and how to I guard against it?
    I DO NOT let this save passwords. I don't let any browser do that.
    Last, my email on my phone worked just fine until Friday morning, the last time it synched.
    Now I can't get emails on my phone because it says "password changed" -- what the f****? I didn't change anything, I am getting my emails on my notebook just fine, I have a pin on my phone so I can't fathom what is happening. This NEVER happened with my windows phone. I put in the password, and that was that. No issues.
    That strays from Firefox, but it is an overall cause of problems of changes etc. that are making me very concerned. Yes I have macafee security.
    LAST if someone had remote access, such as a tech with a company, and you end the access can the remote access ON THEIR END be re-connected?
    THANK YOU SO MUCH in advance for help with firefox issue, and any insight on the others.
    Gina

    Hey Gina,
    Change all your passwords, this will stop the remote access if there are any. Also check to make sure there are no third party apps managing your passwords. Also please contact the tech support for the phone for more technical help on that issue :-)
    I also understand that the customization is not staying. [[Customize Firefox controls, buttons and toolbars]]
    Did this happen when you synced last? Also are there more than one device with different Customized ui settings?
    Change the settings back from open "pages from last time" to the other homepage: [[How to set the home page]] or if this happened after you attached another device to the sync account, uncheck Preferences from the sync settings.

  • Windows 8.1 Keeps crashing! Blue screens and I don't know why.

    My computer is crashing randomly. Happens once every few days or so. It started happening when I installed a new fan and heatsink. My cpu never goes over 50 C now so I don't know why it is crashing. Here is the dump file. Please help me :/
    Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Bitmap Dump File: Only kernel address space is available
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    Machine Name:
    Kernel base = 0xfffff803`7a47e000 PsLoadedModuleList = 0xfffff803`7a754370
    Debug session time: Tue Nov 25 22:05:18.738 2014 (UTC - 5:00)
    System Uptime: 2 days 9:06:56.454
    Loading Kernel Symbols
    Loading User Symbols
    PEB is paged out (Peb.Ldr = 00000000`7ffdf018).  Type ".hh dbgerr001" for details
    Loading unloaded module list
    *                        Bugcheck Analysis                                   
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000005, fffff8037a52cba4, ffffd000220ab340, 0}
    Probably caused by : win32k.sys ( win32k!SEMOBJ::vUnlock+2c )
    Followup: MachineOwner
    4: kd> !analyze -v
    *                        Bugcheck Analysis                                   
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8037a52cba4, Address of the instruction which caused the bugcheck
    Arg3: ffffd000220ab340, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    Debugging Details:
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    FAULTING_IP:
    nt!KxWaitForLockOwnerShipWithIrql+14
    fffff803`7a52cba4 48890a          mov     qword ptr [rdx],rcx
    CONTEXT:  ffffd000220ab340 -- (.cxr 0xffffd000220ab340;r)
    rax=0000000000000000 rbx=0000000000000000 rcx=ffffd000220abdf0
    rdx=8848800000000000 rsi=0000000000000000 rdi=ffffd000220abdf0
    rip=fffff8037a52cba4 rsp=ffffd000220abd70 rbp=ffffd000220abea0
     r8=ffffd000220abef0  r9=ffffe000da69ddb0 r10=ffffd000220abf80
    r11=fffff90145b03ce0 r12=fffff90140ad53f8 r13=fffff90140a00830
    r14=0000000000000000 r15=ffffe000d889d880
    iopl=0         nv up di pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010046
    nt!KxWaitForLockOwnerShipWithIrql+0x14:
    fffff803`7a52cba4 48890a          mov     qword ptr [rdx],rcx ds:002b:88488000`00000000=????????????????
    Last set context:
    rax=0000000000000000 rbx=0000000000000000 rcx=ffffd000220abdf0
    rdx=8848800000000000 rsi=0000000000000000 rdi=ffffd000220abdf0
    rip=fffff8037a52cba4 rsp=ffffd000220abd70 rbp=ffffd000220abea0
     r8=ffffd000220abef0  r9=ffffe000da69ddb0 r10=ffffd000220abf80
    r11=fffff90145b03ce0 r12=fffff90140ad53f8 r13=fffff90140a00830
    r14=0000000000000000 r15=ffffe000d889d880
    iopl=0         nv up di pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010046
    nt!KxWaitForLockOwnerShipWithIrql+0x14:
    fffff803`7a52cba4 48890a          mov     qword ptr [rdx],rcx ds:002b:88488000`00000000=????????????????
    Resetting default scope
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  AI Suite II.ex
    CURRENT_IRQL:  0
    ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
    LAST_CONTROL_TRANSFER:  from fffff8037a4d9f8c to fffff8037a52cba4
    STACK_TEXT:  
    ffffd000`220abd70 fffff803`7a4d9f8c : ffffe000`da69ddb0 00000000`0000001e 00000000`00000000 ffffe000`db793c30 : nt!KxWaitForLockOwnerShipWithIrql+0x14
    ffffd000`220abda0 fffff803`7a4d93c2 : 00000000`00000000 fffff960`002172ec ffffd000`220ac002 fffff901`44ffe620 : nt!ExpReleaseResourceForThreadLite+0x64c
    ffffd000`220abee0 fffff960`001da2cc : 00000000`00000000 fffff960`001a7ef2 0000207f`e204207f 00000000`00000001 : nt!ExReleaseResourceAndLeaveCriticalRegion+0x12
    ffffd000`220abf10 fffff960`001d51a3 : fffff901`451e4ac0 ffffd000`220abfa0 00000000`00000000 fffff901`40ad53f8 : win32k!SEMOBJ::vUnlock+0x2c
    ffffd000`220abf50 fffff960`001e49ad : 00000000`0000163c fffff901`44ffe620 00000000`00000000 ffffe000`da69ddb0 : win32k!GreSelectVisRgnInternal+0x173
    ffffd000`220abfd0 fffff960`001ac21b : ffffffff`e204207f fffff901`00000d3a 00000000`00000001 ffffe000`da69ddb0 : win32k!ResetOrg+0x50d
    ffffd000`220ac100 fffff960`001e5a5d : ffffffff`e204207f fffff901`452e23e0 ffffd000`220acb00 ffff6b78`f79a9a37 : win32k!UserSetDCVisRgn+0x17b
    ffffd000`220ac140 fffff960`001ed3a4 : fffff901`40a58990 00000000`00000000 fffff901`40a58990 00000000`02000705 : win32k!zzzLockDisplayAreaAndInvalidateDCCache+0x14d
    ffffd000`220ac1a0 fffff960`003149cf : ffffe000`db7b2ba0 fffff901`428f7a80 00000000`00000000 fffff901`40b00ff0 : win32k!xxxCreateWindowEx+0x1824
    ffffd000`220ac4b0 fffff960`001ed82a : fffff901`428f7d28 00000000`00000000 00000000`00000000 ffffe000`db7b2ba0 : win32k!xxxCreateDefaultImeWindow+0x19b
    ffffd000`220ac5b0 fffff960`001d6ab5 : 00000000`00000000 00000000`00000000 e000d889`78747355 fffff803`7a4d7bc8 : win32k!xxxCreateWindowEx+0x1caa
    ffffd000`220ac8c0 fffff803`7a5d89b3 : 00000000`00000000 ffffd000`220ac940 ffffd000`220ac958 ffffd000`220ac968 : win32k!NtUserCreateWindowEx+0x4d2
    ffffd000`220aca10 00000000`777f611a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0abbe758 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x777f611a
    FOLLOWUP_IP:
    win32k!SEMOBJ::vUnlock+2c
    fffff960`001da2cc ff158e023100    call    qword ptr [win32k!_imp_PsLeavePriorityRegion (fffff960`004ea560)]
    SYMBOL_STACK_INDEX:  3
    SYMBOL_NAME:  win32k!SEMOBJ::vUnlock+2c
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: win32k
    IMAGE_NAME:  win32k.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  54335e2a
    IMAGE_VERSION:  6.3.9600.17393
    STACK_COMMAND:  .cxr 0xffffd000220ab340 ; kb
    BUCKET_ID_FUNC_OFFSET:  2c
    FAILURE_BUCKET_ID:  0x3B_win32k!SEMOBJ::vUnlock
    BUCKET_ID:  0x3B_win32k!SEMOBJ::vUnlock
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:0x3b_win32k!semobj::vunlock
    FAILURE_ID_HASH:  {ec837e9a-fa14-dd77-d99c-f14b9fe89bf2}
    Followup: MachineOwner

    Hi,
    In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
    If you don't know where .DMP files are located, here's how to get to them:
    1. Navigate to the %systemroot%\Minidump folder.
    -- %systemroot% is the environment variable for your Windows directory. For example, C:\Windows.
    2. Copy any and all .DMP files in the Minidump folder to your Desktop, create a new folder on the Desktop to put these .DMP files in, and then zip the folder. You can then either use a 3rd party tool such as 7-Zip/Winrar, or you can use Windows'
    default method of zipping folders.
    Compress and uncompress files (zip files).
    Please note that any "cleaner" programs such as TuneUpUtilities, CCleaner, etc, by default will delete .DMP files upon use. With this said, if you've run such software, and your Minidump folder is empty, you will need
    to allow the system to crash once again to generate a crash dump.
    3. Upload the .ZIP containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply.
    Preferred sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers, download managers, etc.
    4 (optional): The type of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel Memory Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference
    between Small Memory Dumps and Kernel Memory Dumps in the simplest definition is a Kernel Memory Dump contains
    much more information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel Memory Dump is
    the best choice. Do note that Kernel Memory Dumps are much larger
    in size due to containing much more info, which is why I mentioned upload speed, etc.
    If you are going to use Onedrive but don't know how to upload to it, please visit the following:
    Upload photos and files to Onedrive.
    After doing that, to learn how to share the link to the file if you are unaware, please visit the following link -
    Share files and folders and change permissions and view 'Get a link'.
    If your computer is not generating .DMP files, please do the following:
    1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
    2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for
    all drives'.
    3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the
    system log'.
    Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
    4. Double check that the WERS is ENABLED:
    Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than
    Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.
    If you cannot get into normal mode to do any of this, please do this via Safe Mode.
    Regards,
    Patrick
    “Be kind whenever possible. It is always possible.” - Dalai Lama

Maybe you are looking for