Why doesn't my phone charge? I changed the battery, now it won't charge at all and it's almost dead.. Any suggestions on how to fix it?

Why doesn't my phone charge? I changed the battery, now it won't charge... Any suggestions on how to fix it?

iMessage and FaceTime went down yesterday for some people. Mine is still down. My iMessage is saying the same thing about being activated. Sounds like you are still down too. Ignore the status page that says everything is fine - it lies.

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My iphone 4 stopped recognizing when it is plugged in to charge. I have to let it completely die and do a soft reset for it to charge and start back up. Any suggestions on how to fix this?

My iPhone 4 stopped recognizing when it is plugged in to charge. It has to completely die and a soft reset has to be done to it before it will charge and start back up running. A tech at a store said it was just a short in the phone and nothing could be done to fix it, but I'm sure there has to be other options. Any suggestions?

To rule out a software issue or damaged data inside the backup, set it up as new device without using the latest backup afterwards.
If the phone is back to normal after that, restore from the backup again.
How to back up your data and set up as a new device

When I try to sync my phone it says that "the required file cannot be found". I'm just past warranty - of course - any ideas on how I fix this?

I plugged in my IPhone 3GS to sync and it went through the process but at the end it said it couldn't find the required file. What could have happened?

Try deleting the iPod Photo Cache folder. If location can be found here:
iTunes: Understanding the iPod Photo Cache folder

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I have an iPhone 4 and the speakers arent working and the sound works in headphones on when my phone is charging, do you have any suggestions on how to fix this?

I have an iPhone 4 and the speakers arent working and the sound works in headphones on when my phone is charging, do you have any suggestions on how to fix this?

Hi courteney17,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with sound on your iPhone 4:
iPhone: No sound or distorted sound from speaker http://support.apple.com/kb/ts5180
Cheers,
- Judy

Help...my Messages doesn't work. Any suggestions of how to fix this?

Help...my Messages doesn't work. When I click on the Messages button, my phone thinks for a minute and then goes back to the main screne. Any suggestions of how to fix this?

Try a reset: Press the Sleep/Wake button and the Home button at the same time for ten seconds until the Apple logo appears. Note: No data will be lost

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. it get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?

Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

My iPod touch shows that it is charging but it actually doesn't charge and I've tried to restore/ restart it but the only icon is the charging icon with the battery icon with a bit of red fill and a small lightning icon below it. Can anybody help me?

My iPod touch shows that it is charging but it actually doesn't charge and I've tried to restore/ restart it because the only icon is the charging icon, the one with the battery icon with a bit of red fill and a small lightning icon below it. Can anybody help me and give me solutions before I go to an apple service center?

Place the iPod Touch into DFU mode. This will be similer to what the factory would do to install the iOS onto new iOS devices.
Placing it into DFU mode will allow you to "format" and install the current iOS for that device.
To place your iOS device into DFU mode.
First connect you iOS device to you computer.
Open iTunes if not already open
Now turn off your iOS device using the power swipe.
Press the home and sleep button on your iOS device for 10 seconds.
Release the sleep button but carry on holding down the home button. For another 10 seconds.
Your iOS device should now be on DFU. Click on restore and iTunes will download the lastest iOS for your device.
Hopefully that sorts it if not, you will have to go to a sevice centre or call Apple Care up and get them to collect it and repair it. (replace it)

HT4623 I just recently updated my iPod Touch. While doing so, it didn't finish the updating but it went to screen where it has a white charger cord with and arrow pointing up toward a blue iTunes logo. Any suggestions on how to fix my iPod so I can use it

Any suggestions?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

On my 3gs keep getting error message charging not supported with this accessory even when its not plugged in and i have done a restore anyone know how to fix

on my 3gs keep getting error message charging not supported with this accessory even when its not plugged in and i have done a restore anyone know how to fix

Clean the iPhone charging port with a clean dry toothbrush.

My phone thinks the headphones are plugged in and I can't get any sounds. How to fix?

My iphone 5 thinks that the headphones are plugged in and they are not. I used them earlier today but they are no longer plugged in to the phone. I can't get any sound (text alerts, ringing, etc) on the phone outside headphones. Any ideas on how to fix?

I have resolved my own problem thanks to reviewing other discussions. The solution that worked for me and that was suggested by an Apple store associate some time ago was to plug and unplug my headphone jack into the iPad four times. On the fourth time leave the headphone jack connected and rotate the plug clockwise, then remove and try your sound. When you use the external volume control the HEADPHONE label should be gone. It appears I have to do this now every time after I've used my headphone jack.

MacBook does not "see" the battery. Poweradapter won't charge it ..

Hello, my Macs seem to be at war with me. Today, it's my MacBook playing up. I plugged it in this morning and was surprised to find that it switched off the moment I took the poweradapter out. I then realized that it only works when powered off the power adapter. "No battery" is what the computer thought. I took the battery out and put it in again but nothing changed. I switched the computer off and on again and it nows recognizes that a battery is in but it shows me that it is at 0% and says that "battery is not charging". The power adapter is attached at all times .... It is an older computer (end of 2006), perhaps an old battery, but hey .. is it normal for things to go so out of order from a moment to moment?

Hi, m.g.h. Have you ever tried a different, known-good AC adapter, just to eliminate the possibility that the problem resides there? If you plug the adapter in and the adapter ringlight glows green, turn the Powerbook over and press the button on the battery. The lights on the battery should glow green and stay on if the adapter is working correctly.
I don't see the Battery Info in "About this Mac..." (it's not listed at all; is this because I'm in OS 10.3.9...?
Yes, it is. That info doesn't appear in Panther's System Profiler, so you were right to check it in Terminal.
Your battery is obviously connected to the Powerbook, given the Terminal readouts. That being the case, it would seem that the possible causes include a bad (though new) battery; a bad PMU; a bad DC-In board, if you have a DVI Tibook; and a bad AC adapter.

HT4528 My lock button on my iPhone 5 will not lock my phone, but takes a screenshot every time I try. Any suggestions on how to fix this?

The lock button on my iPhone 5 no longer locks my phone, but takes a screenshot. Any suggestions as to why and how to fix it?

Sounds like there's actually an issue with your Home button. Screenshots happen when you press both the Sleep/Wake and Home buttons simultaneously.

After upgrading to maverick my battery will not charge, any suggestions on how to fix this?

I upgraded to maverick last night and now my MacBook pro won't charge.

One thing to try is Resetting the System Management Controller .

Everytime i click on i tunes it won't work. the blue circle comes up for 2 seconds and then it goes out and i tunes doesn't come up. by the way i have windows 8 any suggestions on how to fix it ?

Everytime i click on i tunes it won't work ! The blue circle comes up for 2 seconds and then it goes out and my i tunes still doesn't come up. I have windows 8 and it was working when i first downloaded it which was a month ago, but now its not. I need the problem fixed any suggestions ?

I have the same problem, and my Ipod turned off (when I held the home and power button)
but then when I held down the home button (after turned off) nothing happened, the screen is still black.
Do you know what I should maybe do?
Thanks is advance

Why doesn't my phone charge? I changed the battery, now it won't charge at all and it's almost dead.. Any suggestions on how to fix it?

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