Why doesn't my remote control work?

My remote controls for both my Portable and desktop stopped working.  Has the software changed?

Could you please post complete product/model number of your Notebook? You can use link below to find this info
http://h10025.www1.hp.com/ewfrf/wc/document?tmp_renderType=findModel&cc=us&dlc=&docname=c00033108&lc...
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

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