Why doesn't my Satellite P300D-12Y exist?

The Name of my product is: Satellite P300D-12Y but at the support homepage there isn't any product with this name.
I tried to enter the serial number but there's only the message "Pleas enter a valid serielnumber"
And if I use Auto-detect, the program can't find my product.
It's frustrating because I dont know how to update my pc now.
I hope somebody can help me.

Hi
Did you take a look at the notebooks bottom side?
Do this and you will find some labels with some numbers.
You will find a notebook model number something like:
Satellite P300D-12Y PSPDCE-00P005GR
I think you have noticed that Toshiba European driver page does not list any notebook using the model numbers but notebook series number; PSPDCE for example
So you have to search for Satellite P300D PSPDCE
Its simple isnt it?

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    Regards,
    Vicky Liu
    Vicky Liu
    TechNet Community Support

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