Why doesn't my subscription to convert from PDF to Word work?  It worked about a month ago and my account is relatively new.

What website do I go to in order to download a file from PDF to Word?  I have an existing account and was able to do this successfully a few weeks ago.  I just can't remember where I went to do this.  When I clicked on my Adobe icon I got the advertisement to order the conversion package (which I already did, when I was able to do the conversion before).  My subscription is for one year, and I just got it last month.

# [[How to clear the Firefox cache|Clear the cache]].
# [[Delete cookies to remove the information websites have stored on your computer|Delete cookies from google.com]].
If there's no improvement,
# Type ''about:support'' into the address bar and press Enter. Copy the "User Agent" line to the clipboard and paste it in a reply here.
# Does Gmail work properly when you load it from the following link?
#* https://mail.google.com/mail?nocheckbrowser

Similar Messages

  • I have a renewed subscription to convert from PDF to Word or Excel.  on Adobe's website, I should be able to select a file from my desktop for conversion.  any simple steps to remind me how to do this?

    After logging in to my account at adobe, I should have an option to convert a PDF to excel or word.  I am not able to get there.  Any 3 or 4 step that any one guide me to?

    To use the online service you must upload the file to the service's web site after sign in to your account.
    The ExportPDF and the PDF Pack Services provide for PDF to Word / Excel. 
    Each has its own dedicated user-2-user forum where you'll want to browse and ask questions.
    For ExportPDF:
    https://forums.adobe.com/community/exportpdf 
    For PDF Pack:
    https://forums.adobe.com/community/createpdf 
    Be well...

  • Problems when converting from pdf to word

    I am a translator and I get most of my work in pdf files. So I convert the pdfs into words to be able to change the text and edit. However, when dcuments are converted from pdf to word I have found they become very unstable and difficult to work with to the point I usually end up not using the coverted file. Is there any place I can go for training about what to do with those documents? Can anyone relate to this problem?
    thanks

    Hi patryba,
    You can access ExportPDF here: Adobe Acrobat.com.
    Please let us know how it goes!
    Best,
    Sara

  • Why am I only given the option to create a pdf when I want to convert from pdf to word document?

    Why am I only given the option to create a pdf when I want to convert from pdf to word document?

    Hi,
    If you have PDF pack subscription you can avail all of the services like export PDF,create PDF & etc.
    Otherwise you have to purchase every service individually.
    Regards,
    Florence

  • Why am I only given the option to create a pdf when I want to convert from pdf to word document? My plan is the PDF pack.

    Why am I only given the option to create a pdf when I want to convert from pdf to word document? My plan is the PDF pack it should do it ¡

    Hi,
    I checked your account,you have an active PDF pack.
    You need to click on Export PDF to convert from PDF to word document.
    Regards,
    Florence

  • How do I convert from PDF to Word step by step instructions needed..am practically computer illiterate

    How do I convert from PDF to Word step by step instructions needed..am practically computer illiterate@

    Ok, fine. That isn't Acrobat, and that's why our instructions weren't much use. (But it's worth saying "I didn't have that option" rather than "it's not converting", we could end up wasting a lot of your time with the wrong stuff!)
    Anyway, the free Adobe Reader can't do this conversion without a subscription called either ExportPDF or PDF Pack. You may have had one in the past. Are you still paying for one?

  • I paid for the convertion from pdf to word and its not letting me???

    I paid for the convertion from PDF to word i received a confirmation number, but it is not converting, Why?????????

    Hi Rosa,
    I'd like to assist! Are you receiving a particular error message? I see you have verified your subscription...
    There is also this handy 'getting started' guide that may help.
    Looking forward to hearing back from you!
    Regards, Stacy

  • How do I convert from pdf to word? I see an option to do so, however, when I click on it, Ia box opens...

    when I try to convert from pdf to word, a box opens and suggests I am to click on (select) the file I want to convert. It sounds all well but it does not work. I really really just want my files back in word, all of them, no matter, because after having to reinstall windows 7 (done by techs) and me having to re-download all my HP drivers, and tools, and other software, which I imagine included adobe reader, now I see some pdf files won't open. It says, "access denied" and boy that really makes me wantt o scream. I am the ONLY user, it is my notebook, I am the administrator so I can't figure out why some files open and some don't. I can't ascertain any difference.
    I would be grateful for any help. This has become just too exhausting. After reinstalling sooooooooo much, then to have to go through this with what is a free application? I say I think not.
    This should NEVER happen with any free application and boy there is NO help to be found. They blow you off the phone fast telling you it's a free application. Then why are you putting in this kind of  stuff that it won't open? This is NOT a shared notebook, it's mine. I am the only user, personal use.
    HP probook, if anyone needs that info.
    Please, will someone help?
    I would be so grateful.
    thanks,
    Gina

    Gee, Pat, this is a  real big help.
    Nobody could possibly think anyone would ask for help without first trying to fix the issue oneself. Or maybe you do. I have opened the file and looked under security. I have changed it to owner-notebook (which is what the techs called me) and clicked accept but geepers it didn't work.
    Maybe someone else has an idea.
    Take Ownership of a File or Folder
    The above should be a link. At least I copied and pasted the link. I did what was stated in there. It isn't like brain surgery. But it is not working. I ended up being able to open some pdf files after transferring them from one partition category to another. I wish it was that easy as you seem to think.
    Thanks for the help. Have a great year.

  • After 4 attempts I am unable to convert from pdf to word - given a conversion error

    after 4 attempts I am unable to convert from pdf to word - i get a conversion erro message?

    Hi Perraralph,
    I'm sorry to hear you'd like to cancel your subscription.  You can find instructions on how to do so here: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi ces.html
    -David

  • I need to send a file that i have converted from pdf to word to my pc

    i need to send a file that i have converted from pdf to word to my pc

    Converted how?  If using ExportPDF, then you should be able to download it from acrobat.com by using your Adobe ID.

  • Convert from pdf to word?

    i cant convert from pdf to word - when i sign in it greys out the conversion setting so i cant use it - what am i missing?

    I have paid upfront for adobe acrobat pro x1 and I have wasted a ton of time trying to convert a simple file from pdf to word (it worked a wk ago so what has changed?). All I see is a bunch of people having problems and no real solutions, and I am coming up to 24hrs!!
    I wonder if customer service from adobe (does this exist?) will jump in any time soon to help resolve?

  • I have tried to access my recently subscription to transfer from PDF in word documents

    I have tried to access my recently subscription to transfer from PDF in word documents  

    Did you sign in with your Adobe ID?
    Anyway, this is the wrong forum; try → http://forums.adobe.com/community/exportpdf

  • WHO CAN/WILL HELP ME CONVERT FROM PDF TO WORD ?

    WHO CAN/WILL HELP ME CONVERT FROM PDF TO WORD ?

    Someone might. Are you having a problem? What have you purchased from Adobe, exactly, and where do you get stuck?

  • When i try to convert from PDF to word it says "an error occurred while trying to access the system". I've paid for this what is going on?!

    When i try to convert from PDF to word it says "an error occurred while trying to access the system". I've paid for this what is going on?!

    Hi,
    I have the same problem. Here is the screenshot of the error and I am using Windows 7 and Adobe Reader XI version 11.0.10.

  • How to create "convert from PDF to Word?"

    How to create "convert from PDF to Word?"

    Good day,
    To use the ExportPDF service, simply visit http://exportpdf.acrobat.com and click 'Sign in' at the top right corner.  Enter your Adobe ID (email address) credentials to log into the service.  As ExportPDF is web-based, you simply utilize the tool through your web browser.  After you're logged in, you should see the ExportPDF interface, with a button saying 'Select PDF file..' to get the process started.
    Please let us know if you have any questions.
    Kind regards,
    David

Maybe you are looking for

  • Error with triggering a external program

    I used the following codes to trigger an external program, it worked fine for microsoft word but netmeeting seems to have a problem. I used a button to trigger it. try { Runtime cpRunTime = Runtime.getRuntime(); Process cpProcess = cpRunTime.exec("C:

  • How to copy facebook status in iphone5s

    Dear sir, please tell me how to copy paste facebook status in iphone5s regards azhar khan

  • PO download and Upload functionality in SRM 5.0

    Dear experts, Is there really in SRM 5.0 Extended Classic scenario a functionality to download and Upload PO's to Excel? I have seen some people speaking about it in this forum but it is not documented in any SAP document Thanks RD

  • Help!! things stuck in the hole where you plug in headsets

    omg.. i bought my itouch late 2009 and today i was trying to unplug the headset from the itouch and half of the head of the headset stuck in the hole i cant get it out and i cant plug in anything hellllp me will they fix for me if i go to an ipod sto

  • IPhoto stalls out importing videos only - doesn't make it to "finish import"

    Problem for the last 6 months - pretty sure when I upgraded to Mavericks.  Tried everything as I am a bit of a problem solver with this kind of thing but I can no longer try. My system: MacPro Early 2009 2x2.66 Ghz Quad Core Intel Xeon 16GB RAM MacOS