Why doesn't Photoshop Elements 13 detect my camera or a card in a card reader?

I hooked my camera directly to my computer and tried to import my pictures. I kept getting the message no device detected. I bought a card reader because I read on Canon's forum that should work. Using the card reader, I still get the message that no device is detected.

sarahf47615149 wrote:
The only place I can find it is in the control panel under printers and devices. It comes up as a mass storage device, but I can't figure out how to do anything with it.
Is that with it in the card reader?

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I have bought Adobe Photoshop Elements 10, it has been installed on 2 different windows laptops just fine.
I am trying to install it onto my macbook pro (vs 10.6.8) and I keep getting the error message "Installation failed to inistialise. Please download Adobe Support Advisor to detect the problem".
I downloaded the ASA but as soon as it opens, it crashes.
So i downloaded the free trial of Elements 10, which was downloading fine, but upon installation i had the same error message (as above)
Does anyone have any suggestions, or know what the issue could be?

First of all, remove any bits that got installed from the failed installation. Check library>application support>adobe as well as the applications folder (you have three library folders--this is the one at the top level of your hard drive, not system>library or your username>library). Then try creating a new admin user and running the install from there.

Why doesn't Photoshop Elements recognize my internet connection?

I've installed Elements. I had to register online because I can't sign in on my program's start up screen because photoshop says I'm not connected to the internet or that my clock is wrong. After registering online (outside the program) I told the program I'd sign in later just so I could get to the user interface. Once there, it still thinks I'm not connected to the internet, and as a result the "help" button just gives me a message that I need to be connected to the internet to use help.
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Often means a problem with your anti-virus and/or firewall blocking access to Adobe servers. Some Firewall software also makes entries to your hosts file that have the same effect.
Temporarily disable your anti-virus and firewall and rename C:\Windows\System32\drivers\etc\hosts to hosts.old to see if that lets the activation complete. Afterwards you can rename hosts back, and turn back on your firewall and anti-virus.
Also for activation start by right-clicking the PSE icon and selecting Run As Administrator in case there is a permissions problem.
Cheers,
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Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

FAQ: Will Photoshop Elements work with my camera, or Why won't my raw files open?

What is a raw file?
A raw file is the unprocessed light data that was captured by your camera sensor. The only settings on your camera that apply to this file are aperture, shutter speed, and ISO. This means that any settings you may have applied to the file, such as white balance, or black and white effects, have no effect. Because this sensor data is raw, it must be processed or baked into an actual image file, that's where the Adobe Camera Raw (ACR) plug-in comes in.
What is Adobe Camera Raw?
ACR interprets the raw data and makes image information out of it. But every camera has a unique sensor and thus has a unique form of raw file. Even though camera manufactures may use the same file extension each time (e.g. Nikon raw files are always .NEF), each camera model has a different way of storing information. Because of this, we must continually update ACR for new cameras. As we add new cameras to the list (over 300 now) we update our published list of supported cameras. Additionally, with the changes to ACR, newer releases will not always be compatible with older versions of Photoshop Elements.
So, will the my raw files work with Photoshop Elements?
So if you are wondering if your camera is supported by ACR or will work in Photoshop Elements, first check this list:
Camera Raw plug-in | Supported cameras
Once you know whether your camera is supported by ACR and by which version, check this list to see whether your version of Photoshop Elements supports that version of ACR or later:
Camera Raw-compatible Adobe applications
If your version of Photoshop Elements should open raw files from your camera, make sure you have the latest version of ACR installed. Go to Help > Updates to install the latest ACR release.
You can also manually download and install ACR updates:
Macintosh
Windows
What if my camera is not compatible with my version of Photoshop Elements?
Supposing you have a camera that came out after the release of a newer version of Photoshop Elements, so that your version of Elements is no longer recieving updates, you have two basic options:
Purchase the latest version of Photoshop Elements that supports your camera.
Use the latest version of the free DNG Converter (for Macintosh or Windows)
You can convert your files to the universaly compatible DNG format (the files will work with any version of the Camera Raw plug-in). See In depth : Digital Negative (DNG) for more information.
Where are all of the tools and options that I've seen available in tutorial books and videos?
Photoshop Elements has fewer tools and options than it's parent Photoshop. These differences are documented here:
Adobe Camera Raw differences between Photoshop and Photoshop Elements
Additional resources
For more inforamtion on Adobe Camera Raw, please check these links:
Troubleshoot Camera Raw
Why doesn’t my version of Photoshop or Lightroom support my camera?
In depth: Camera Raw
Julieanne Kost's Camera Raw video tutorials
Adobe Camera Raw turns 10

Hi Joshua ,
I would like to know few things before I assist you any further.
Which version of Android are you using?
What kind of PDF file it is?
Try uninstalling the app once and they try to reinstall .
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Why won't Photoshop Elements 12 open?

After being away for 3 months, I attempted to open and use PSE 12 and it does not open. Today I uninstalled and reinstalled thinking that would help, but it doesn't. It appears as though it's going to open, but the little "streaming" just stops. Your assistance in resolving this problem is greatly appreciated.

I am not a technician so I can't go too deep in the analysis... I did all I could imagine to do, I would like that somebody from Adobe would take care of this issue finding solution to the problem.
Inviato da smartphone Sony Xperia™
A.T. Romano ha scritto -
>
>Re: Why won't Photoshop Elements 12 open?
>created by A.T. Romano in Photoshop Elements - View the full discussion
>mcrip07
>
>Hoping that you get a break through in your troubleshooting. Do not give up. I kept searching and searching for an answer to my Photoshop Elements 12 Full Editor not opening while the Elements Organizer 12 would. I have reams of data from October 2013 to April 2014 troubleshooting of the issue. Everything pointed to an activation issue but I could never target the place to fix until my break through came unexpectedly. And, as I found out, the SLStore Folder and SLCache Folder have "something" to do with activation according to the Adobe person who put forth what turned out to be the solution for me. Based on my encounter with this problem, I would say Windows No, Photoshop Elements activation Yes.
>
>If you right click Computer, select Manage, followed by Event Viewer, Windows Logs, and Application, do you see any errors or information listed that could relate to this matter?
>
>We will be watching for your progress.
>
>Thanks for following up on the suggestions. Much appreciated.
>
>ATR
>
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Why doesn't Photoshop Elements 13 detect my camera or a card in a card reader?

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