Why Doesn't Premiere Elements 12 Recognize My Sony AVCHD Camera?

This is my first attempt at using Premiere Elements 12. Unfortunately, it is not recognizing my Sony HDR AVCHD format camera. It uses a san disk. I get a message "No supported devices detected". It does find the jpg photos, though.
So I directly loaded the MTS files onto my iMac and created a DVD. It looked pretty good, but not as good as playing the camera directly on a TV. I found something on another Adobe site that indicated if there were problems with Premiere reading from the card that the files could be loaded to the hard drive. It said "Be sure to copy the entire file structure of the card instead if just the clips". I'm not sure what that means. All I did was download the MTS files.
So I really have 2 questions here -
1 - why doesn't Premiere recognize my camera
2- Is there something on the san card I missed downloading that could improve the quality of the DVD being created?
Any thoughts would be appreciated.

Rickster213
Thanks for the reply and your additional comments and results.
I think that we need to make distinctions between Quality (how good or bad the results looks or sounds to you) and Resolution (Frame Size, Display Size). Often the two can go side by side.
What you are seeing at the camera level is 1080i which is interlaced video at 1920 x 1080 @ 29.97 interlaced frames per second. What you are seeing when you play back your finished DVD-VIDEO on DVD disc is based on 720 x 480 @ 29.97 interlaced frames per second (if standard 4:3) and 720 x 480 @ 29.97 interlaced frames per second accompanied by a 16:9 flag to stretch the 720 x 480 to 856 x 480 for display after encoding. Another factor is what the TV or computer player is doing to your interlaced video for viewing purposes - deinterlacing or not and with what method. Some TV's come with technology to enhance the DVD-VIDEO display. Most TVs larger than 32 to 42 in tend to show the differences between higher and lower resolution more readily.
Since you have interlaced video source, each frame has two fields, with either Upper or Lower Field First. Your source probably is interlaced video with Upper Field First. Consequently, in the project, you may have to adjust that to Lower Field First if your destination is DVD-VIDEO on DVD disc which is characterized by Field Order Lower Field First. Something to look into for the "better" aspects considerations.
Now if you decide to take your Timeline content to AVCHD format on DVD disc, note that the format of AVCHD format on DVD disc is different from that of the DVD-VIDEO on DVD disc (Instead of OpenDVD and VIDEO_TS Folder, you have the BDMV Folder). Your AVCHD on DVD disc will have resolution (Frame Size, Display Size) of 1920 x 1080 pixels. Under these circumstances, the capacity of the DVD disc can become a problem with larger projects. When you burn your Timeline content to AVCHD format on DVD disc, what is on the disc will be an 29.97 interlaced frames per second characterized by Upper Field First. So, if your interlaced source and the destination product both use Field Order Upper Field First, then no need for Field Options adjusts. However you do have one opportunity for a progressive frame rate for the AVCHD on DVD. It is not 29.97, rather 24. See Presets = H.264 1920 x 1080p NTSC Dolby in the AVCHD on DVD set up in Publish+Share/Disc AVCHD disc.
I have generated some very great looking DVD-VIDEO on DVD disc (standard and widescreen) and have been very pleased with the results and how my viewers received them. The thought is getting the best possible DVD-VIDEO on DVD and enjoying it without laboring on how it might have looked as Blu-ray or AVCHD if you do not have Blu-ray and do not have a player for AVCHD on DVD disc.
If you need clarification on any of the above, please let me know.
Thanks.
ATR
Add On...In post 3 marked in reply to me you wrote
"On a side note, however, I'm not sure I agree with the statement that going to standard def would lose a lot of video quality"
I did not write that in any of my posts to you. That is why I have gone through the detailed account to qualify that statement from wherever it came.

Similar Messages

Why doesn't my reader recognize my Sony Pro Duo stick?

I'm happy with my CQ57, expect for one thing -- my digital media card reader doesn't work with my Sony digital camera's SanDisk Pro Duo memory stick. I'm using the adapter (to make it longer), too. It seems to fit in the slot, but no sound or menu happens . . .

Make sure that you have the recent driver installed. See below.
http://esupport.sony.com/perl/swu-download.pl?mdl=DSCT1&upd_id=1438&PO=3

Why doesn't Photoshop Elements recognize my internet connection?

I've installed Elements. I had to register online because I can't sign in on my program's start up screen because photoshop says I'm not connected to the internet or that my clock is wrong. After registering online (outside the program) I told the program I'd sign in later just so I could get to the user interface. Once there, it still thinks I'm not connected to the internet, and as a result the "help" button just gives me a message that I need to be connected to the internet to use help.
But, I am connected - as I'm typing and submitting this question "online." So, any ideas what's going wrong?

Often means a problem with your anti-virus and/or firewall blocking access to Adobe servers. Some Firewall software also makes entries to your hosts file that have the same effect.
Temporarily disable your anti-virus and firewall and rename C:\Windows\System32\drivers\etc\hosts to hosts.old to see if that lets the activation complete. Afterwards you can rename hosts back, and turn back on your firewall and anti-virus.
Also for activation start by right-clicking the PSE icon and selecting Run As Administrator in case there is a permissions problem.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Why does my Premiere Elements 10 for mac freeze?

Why does my Premiere Elements 10 for mac freeze (makes spinning circle loading) and doesn't stop when I am asked to select my country/region? I already had trouble downloading it originally because there was an error downloading, and then the following image happens (note: the screenshot couldn't capture the spinning circle freeze, but just look at the "application not responding" message below):
Why does this happen? I downloaded and opened photoshop elements 10 (that came with the bundle) fine, but I can't open this.
For reference, I am using a mac book pro from 2012 that is 64bit on OS X 10.8.5.
Edit: Also, for the aforementioned error that I was getting earlier when installing, I would try to install and then half way through it said that the download failed. I had to follow the second method to fix in this link:
http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html

1000
I do not think we are in sync yet, but I will need to sign off soon. It is about 1 am where I am.
1. Not sure what you mean by 2 warranty licenses that the CD comes ith in the package.
If you purchased the Premiere Elements 10 Mac in boxed packaging, then you should have an installation disc and a purchased serial number. You cannot lose that. You can install and reinstall the program when you need to do so. There is no limit on uninstalling or reinstalling. The only limit is Adobe allows you to have your purchased serial number on no more than 2 of your computers. We can talk about it some more if necessary but there is a distinction between Deactivate and Uninstall. There has not been a limit on Deactivations in years.
Another approach if you think your installation files or disc is corrupt is to download tryout files from the following web site and then install from them and insert you purchased serial number at installation.
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
You have to read the Note: Very Important Instructions very carefully otherwise you end up with Access Denied.
If you think that we are now in sync, then I would suggest
a. Delete the preference file (settings file)
or
b. Deactivate, uninstall, ccleaner run through, reinstall as per your instructions that worked for you.
I will be watching for further details in the morning. Hopefully some of the Premiere Elements Mac users will join the thread to give the Mac perspective to the situation.
Thanks.
ATR

Why doesn't my itunes recognize my ipod nano 6th gen anymore?

I recently purchased a lot of new songs and downloaded the newest version of itunes. Now when i plug my ipod (6th gen) into the USB to sync with itunes it shows that it is charging ("connected - eject before disconnecting") then it ejects itself and the whole time itunes never registers my ipod. So frustrating!! I've restarted my computer many times, i've uninstalled and reinstalled Itunes many times. I've tried holding the sleep/on/off button with the volume down button to restore it then i get a message from itunes saying that it can't restore my ipod because of an error..... What can I do??? Please Help!!!!

burtontexjap wrote:
Why doesn't my iTunes recognize my "Songs for Japan" CD,
iTunes gets information about all CDs from a database called Gracenote (which has nothing to do with iTunes/Apple), but if no one has entered the information about that CD into Gracenote, that's why your iTunes cannot fill in the track names. You could send that information to Gracenote yourself by completing the track names and artists and then clicking on Advanced/Submit CD track names. That would help everyone else in the future.
However, you then go on to say;
burtontexjap wrote:Recently my computer's iTunes doesn't recognize any artists, even the ones I've uploaded before.
If your iTunes cannot get any track information for any CD, then either your iTunes isn't connected to the internet, or your iTunes setting have changed. To check your iTunes settings, go into Edit/Preferences/General and look at the tick-box (check-box) named Automatically retrieve CD track names from the internet. There should be a tick (check-mark) in the box.

Why does my Premiere Elements 9 install bypass the serial number phase and the kick out disk?

Why does my Premiere Elements 9 install bypass the serial number phase and the kick out disk?

Windows or Mac, and are you 100% sure you are using the appropriate Windows or Mac disc?

Why doesn't disk utility recognize time capsule when finder does recognize it as a shared device?

Why doesn't disk utility recognize time capsule when finder does recognize it as a shared device?

I don't have a TC, but I hate Network solutions, as there is no way to repair them!
Not wishing to look up what a TC can do, is there any wayto connect it directly???

HT4623 Why doesn't my iPad recognize an update to iOS 7? When I try to update, it says, "iOS 5.1.1 Your software is up to date."

Why doesn't my iPad recognize an update to iOS 7? When I try to update, it says, "iOS 5.1.1 Your software is up to date."

Because you have a 1st generation iPad and iOS 5.1.1 is the last update for it.
It will not get any further iOS updates beyond 5.1.1
iOS 7 requires at least an iPad 2

Log and Transfer not working with Sony AVCHD camera

Hi, I have a new Sony AVCHD camera. The HDR-XR200 120GB hard drive model. It captures in 1920x1080i, and connects to Mac via USB.
FCP does not recognize the camera when I open the log and transfer window.
Can someone help me with seq setting and easy set up setting or other setting for it to work.
I am happy to import footage into FCP with AIC or prores 422. Just want to edit all the footage I have of my so's international soccer tournament held in Australia last week. I also have Final Cut Express on my Mac if that works better. This is very frustrating trying to get it to work.
Cheers
Bryan

I use a Panasonic AVCHD, which FCP doesn't recognise. Anyway I've spent months playing around because this little camera blows my Sony V1 out of the water in sheer quality.
Best thing is just get hold of a copy of Toast 10, you can then simply drag your .mts files into this and encode to whatever you want, I edit in pro res LT, but Toast will even encode it to HDV if you want to end up on tape(Even this result still blows the Sony HDV apart)
FCP is very fussy about even noticing the very existance of .mts files, so I wouldn't waste my time, scratching my head.
By the way, I use Firewire 800 drives, not USB 2 and also in the name of God BACK UP YOUR MTS FILES ON A NEW HARD DISC CALLED "BACKUP OF .MTS FILES!" LOL

Does Final Cut Pro X import AC3 sound from an SONY AVCHD Camera?

Hi
I have a Sony AVCHD camera HDR-XR200.
I have been using Vegas Platinum in a PC. Surround sound 5.1 is supported.
I purchased FCPX for its "64 bit processing. better use of cores and threads, and 5.1 sound (which iMovie does not support).
However, when I use FCPX to import from the camera, i only get stereo channels.
I have set the properties to 5.1 sound.
Can anyone shed light on why this does not work?
Thanks
Barry

Thanks Daniel for the reply and the URL.
I have sent the following to the Apple Feedback site.
"I have FCPX which claims to support AVCHD and Surround Sound AC3.
When I import toFCPX from my HDR-XR200 handicam, the audio is down mixed to stereo. I cannot get the 5.1 sound recorded in the camera to accompany the video.
Is this advertised feature missing, is this a bug or should I be doing something that is not immediately apparent to the application."
It seems that many of us who have great expectations for FCPX whould like some feedback from Apple.

Why won't Premiere Elements 11 install

Why doesn't Adobe Premiere 11 install on my Mac Book Pro?

Can you provide more information about what happens when you try to install the software? Can you describe the actions you've tried and the results you're getting? Are you getting error messages? Are you installing from a download or from a disk?
In the meantime, here are instructions you can follow:
http://helpx.adobe.com/photoshop-elements/kb/install-premiere-elements-photoshop-elements. html

Why My Adobe Premiere Elements 3.0.2 can't burn Mpeg2 format?

Hi
I have been Using Premiere Elements 3.0.2 for several years, and went succesful on every DVD I make.
Recently I uninstall and reinstall the Premiere Elements 3.0.2 on my window 7 laptop. I'm making the video from old Pictures with different files photos.
This time I'm frustrated as for the burning, the Premiere Element 3.0.2 doesn't support the MPEG2 format. and ask me to get the activation key from Adobe,
I tried several times, But unfortunatelly this is I get http://www.adobe.com/special/encoderactivation/sw_activation.html
Anyone here having the same experience??? Please help.

Arij
I have just posted in your other thread the following
Arij
This is indeed a very disturbing issue. I have confirmed the path of messages that you have encountered and am not sure what to make of all this. I had not seen any prior warning of Adobe essentially pulling the plug on early versions. And, I do not see that with my Premiere Elements 2 on Windows 7 64 bit.
For now I am thinking in terms of 2 possible workarounds...
What computer was Premiere Elements 3.0/3.0.2 on before it was used on Windows 7 64 bit? If possible, can you install Premiere Elements 3.0/3.0.2 on its orginal computer to see if you are blocked from using burn to disc there also at this time?
With Premiere Elements 3.0/3.0.2 on Windows 7 64 bit, can you export your Timeline to a .mpg or wmv file? If so, you could take that file into Windows DVD Maker if it came with Windows 7 64 bit. There also may be an opportunity to download the Windows DVD maker.
http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/ho w-to-download-windows-dvd-maker-for-original/c169488a-7ac1-44ba-b0f0-9 02c6551971e
(See Media Features in "Turn Windows Features On or Off")
We are not Adobe here. We are Premiere Elements users who visit here at our own free will to help other Premiere Elements users. You could contact Adobe about this matter, but, you are most likely going to be greeted with the update message.
Please consider the above and then we will continue to think what next.
Thanks.
ATR
Please let us know how you and your friend do with your planned troubleshooting. Also, please review my latest comments.
Looking forward to your results.
Thank you.
ATR

Why does Adobe Premiere Elements 11 download my videos to my computer so slowly?

Hey guys, I have been using Adobe Premiere Elements 11, for quite some time, and I noticed that its download speed is as slow as a turtle. I know it is not my download speed, because when I download files from the internet, or games, it goes as fast as anything. Just so you have more information, I will tell you have my recording/uploading process goes. First, I record the video (Using Microsoft Expression Encoder 4 Screen Capture). Then, I would send it to my video encoder. (Microsoft Expression Encoder 4). I would then encode the video, and send that output file to Adobe Premiere Elements 11 for further editing and to download it to my computer. Now, everything up to this point takes maybe 30 minutes. But when I get to Adobe, it takes more less 3 hours (give or take a few minutes). Finally, after all that waiting, I upload it to Youtube, which takes about an hour or so. My problem is Adobe is taking far to much time to install/download the video. And as a result of that, I can only put out about a video a day. Is there any way to speed that up, or should I just get a new editing software? All feedback, and help is greatly appreciated.

Gamer
The typical ways to introduce media into Premiere Elements 11 is via AddMedia which puts the source media into Project Assets and from there you drag the contents to the Timeline Expert view edit.
These would be your choices.
You say that you used Microsoft Expression Encoder 4 and a picture from Photoshop Elements 11.
Given that you are doing screen captures with Microsoft Expression Encoder 4 and you have a photo from Photoshop Elements 11, but how are you introducing them into Premiere Elements 11? At the same time that we are looking into the how, we need to look into the what, especially for the screen captures. The video and audio formats and file extension among other things are important to the Premiere Elements workflow.
So, again I would ask you to offer answers to what I had asked
I am assuming that you are talking about the time it takes for the video to import into Project Assets for you to drag to the Timeline. Are you observing any indexing and/or conforming going on (bar at bottom right of Expert view interface) during this 3 hour await time?
Among other things, what are you using for Add Media and to get to Project Assets? And, the usual drill, what are the properties of your source media, including size and duration, video and audio compression, file extension, etc.? By comparison what is the size and duration of those Internet games et al. that seem to be transferring to your expectations?
Is this one of those issues where "it never worked before" or "it worked before but not now" specific to Adobe files of the size and duration and properties that you are focusing on?
I see the answers to all of the above as expediting the matter to get your concerns addressed.
Please review.
Thank you.
ATR

Why is Adobe Premiere Elements 11 producing a Runtime Error

The down load and install went fine. The opening screen comes up fine. I can click on Organizer and it opens up fine. When I try to open up Premiere and select a new project I get a Premiere Elements Debug Event "Premiere Elements has encountered an error" Src\Core|Preferences.cpp-338
After that I get a Runtime Error "this application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
Operating system XP version 5.1, Service pack 3, 4 gigs ram
directX version 9.0
quicktime version 7.71

I left XP a long time ago, so the only advice I can give is to search at Microsoft to see if there is a newer C Runtime for XP
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
Also, search for
Runtime to terminate it in an unusual way
to see if Microsoft has an article with help

Why does Adobe Premiere Elements 12 render only audio?

I have a brand new laptop with all required specs to run Adobe Premiere. I only have the trial version of PRE12 at the moment. The program itself actually runs great, but I can't seem to get it to render correctly. I film on a GoPro Hero 3 White Edition camera and have been unable to get it to render any video filmed on it. I am rendering MPEGS at 1920X1080i 30fps ( which is the exact video the gorpo is said to record). This may even be a problem with wiindows media player, which II am attempting to view rendered videos on. I don't know what else to try!

ilikepike7
Premiere Elements 12 on what computer operating system?
There are two types of rendering in Premiere Elements - Timeline render which is a preview thing to get the best possible preview of the Timeline content as viewed in the Edit area monitor AND render in the export sense of the word.
I am assuming that you are asking about render in the export sense of the word.
1. Do you have the latest version of QuickTime installed on your computer along with Premiere Elements 12? If not, please do so.
Also go to Publish+Share/Computer/QuickTime and see if you have presets there for QuickTime.
2. Are you running Premiere Elements 12 from a User Account with Administrative Privileges and also with Run As Administrator applied via the desktop icon for the program.
Lots and lots more questions I could ask, but for now please see if we can find the solution in the above.
Thanks.
ATR

Why Doesn't Premiere Elements 12 Recognize My Sony AVCHD Camera?

Similar Messages

Maybe you are looking for