Why doesn't the f4 key work on the mac book pro?

Hi i wanted to know a little situation about my Mac Book pro may someone help me? it is about the Key F4 i wanted to know why when i click it my launchpd does not open. Is there something wrong with my mac book or its just that i have to fix something on my system prefences? Please help me and respond to me.
Thank you.

Try fn+F4
If that works, in System Preferences, take a look at:

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