Why doesn't the Jetpack send SMTP messages?

Question

Is there anyone out there using a Jetpack to connect to an SMTP mail server?

Answer 1

I imagine your environment like this based on your description:
Probe ==?== PC ))) Jetpack ))) VZW ))) smtp.rushmore.com
Where:
=== = Cable
))) = Wireless
If your probe is connected via Ethernet to your PC then there may be some additional configurations necessary so that your PC can be on both the Ethernet cable network (unless its crossover?) and the Jetpacks WiFi network at the same time. Its not unusual for a PC to have 2 NICs (one wired and one wireless) but connecting to both at the same time is normally frowned on and causes issues.
Normally an Ethernet cabled device would have to go through a router to exist on the same network as a PC like this:
Probe === Router === Modem ))) VZW ))) smtp.rushmore.com
PC ))))))))) Router === Modem ))) VZW ))) smtp.rushmore.com
The first piece of the puzzle is to determine if your PC can email directly to smtp.rushmore.com or not.  Start here with the usual Ping test and review that you have your email client/application configured correctly.  Any email client would do to confirm a simple smtp email message can be sent/received from the PC.
If we cannot email to smtp.rushmore.com from the PC over the Jetpack then we need to dig into your PCs email settings and get him working.
After you confirm the PC can email the smtp server you would need to take a look at how your probe is connecting.  Without any knowledge of what a Sensor Probe 4 device is my first assumption is that your PC is not able to auto forward the email information from the probe to the PC while the PC is also connected via WiFi.  Your cabled network may be properly configured so that everything goes through a central router before hitting the modem.
Could you shoot me a link to your Security device so I can lookup a manual to see how it works?