Why doesn't the new flash player I downloaded work? Tried it several times. Firefox 6.0.2.

Every time I've tried to watch a youtube video in the past week it asks me to update my adobe flash player. I've tried at least 5 times over the course of several days and now I'm convinced that it isn't me. Apparently, you can't get tech support from adobe without spending money and if you ask me that sounds like a scam.
Every time I download it I've followed the instructions perfectly. I'm using Firefox 6.0.2. After downloading it and closing my browser like it asks, I click "retry" then "finish" and it opens up a new firefox window that says I'm running the new adobe flash player. I'll try to watch a video and it doesn't work. It seems like a frivolous thing to spend this much time fixing but I want to watch the OU/FSU game online next week and I'm afraid this issue won't be sorted out in time

I was having the same issue with installing Flash player 10.3.183.10 in both Firefox 6.0.2 and Explorer 9 -- the Task Manager would show the installer running as a process, but it would never actually install anything. It would just sit there until I killed it or rebooted.
It seems that there are multiple versions of the separate installers needed. The installer that worked for me in Firefox was
install_flash_player_10.exe -- a 3,017KB file
and for Explorer, it was:
install_flash_player_10_active_x.exe -- a 3,054KB file.
Neither of those files was sent by the main updater page, nor did that page offer the 239KB uninstall_flash_player.exe, which is needed to uninstall the previous Flash version before one can even begin to try to update it. I had to pound through the messages in the forums to find links to those "full" installers.
It is working now in both browsers, but jeepers creepers, it shouldn't take all day to find the installers for something that gets updated as often as Flash does.

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    =O====== M/10.1.85.3 2010-10-16+15-47-16.995 ========
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    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
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    =O====== M/10.2.152.32 2011-03-09+00-31-09.323 ========
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    0013 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0014 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.183.5 2011-08-14+19-54-29.204 ======== 
    =O====== M/10.3.181.26 2011-09-09+16-26-49.604 ========
    0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe" -maintain activex
    0001 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe 5
    0002 [I] 00000018
    0003 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe 5
    0004 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0005 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0006 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0007 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0008 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
    0009 [W] 00001021
    0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0011 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe 5
    0012 [I] 00000012
    =X====== M/10.3.181.26 2011-09-09+16-27-20.454 ======== 
    =O====== M/10.3.183.5 2011-09-09+16-27-32.045 ========
    0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe" -maintain plugin
    0001 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe 5
    0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0003 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0006 [W] 00001021
    0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0008 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0009 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0010 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0011 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0012 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0013 [W] 00001036 Software\Opera Software/Plugin Path 2
    0014 [W] 00001036 Software\Opera Software/Plugin Path 2
    0015 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe 5
    0016 [I] 00000012
    =X====== M/10.3.183.5 2011-09-09+16-27-42.962 ======== 
    =O====== M/10.3.183.7 2011-09-09+18-06-02.141 ========
    0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\FP_PL_PFS_INSTALLER.exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0010 [W] 00001036 Software\Opera Software/Plugin Path 2
    0011 [W] 00001036 Software\Opera Software/Plugin Path 2
    0012 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0013 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10w_Plugin.exe
    0014 [I] 00000017 C:\Windows\system32\Macromed\Flash
    0015 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0016 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    =X====== M/10.3.183.7 2011-09-09+18-06-27.151 ======== 
    =O====== M/10.2.153.1 2011-09-09+18-12-15.006 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
    0001 [E] 00001013
    =X====== M/10.2.153.1 2011-09-09+18-12-48.813 ======== 
    =O====== M/10.2.153.1 2011-09-09+18-13-13.779 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
    0001 [E] 00001013
    =X====== M/10.2.153.1 2011-09-09+18-13-17.902 ======== 
    =O====== M/10.2.153.1 2011-09-09+18-36-44.672 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
    0001 [E] 00001013
    =X====== M/10.2.153.1 2011-09-09+18-37-13.437 ======== 
    =O====== M/10.2.153.1 2011-09-09+18-51-32.321 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
    0001 [E] 00001013
    =X====== M/10.2.153.1 2011-09-09+18-51-39.885 ======== 
    =O====== M/10.2.153.1 2011-09-09+18-51-49.953 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
    0001 [E] 00001013
    =X====== M/10.2.153.1 2011-09-09+18-51-53.954 ======== 
    =O====== M/10.3.183.7 2011-09-09+18-57-45.499 ========
    0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player_10.exe"
    0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0005 [W] 00001036 Software\Opera Software/Plugin Path 2
    0006 [W] 00001036 Software\Opera Software/Plugin Path 2
    0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
    0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10w_Plugin.exe
    0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
    0010 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0011 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0012 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.183.7 2011-09-09+18-58-16.565 ========

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