Why doesn't the stop time option work in videos in itunes?

I downloaded some music videos into iTunes and some have intor's or crdeits that I wanted to cut out.  I tried using the "Get Info" and changing the start and stop times there.  It will change the start times, but will still play through to the end of the video instead of stopping at the time I had indicated.  When I go back and check, the stop time box is still checked and marked where I want it ... any suggestions?  I just upgraded the iTunes software, thinking maybe that was it, but still a no go.

It work now.
I just downloaded OSX 10.9.3 and iTunes 11.2 and one or both of them has fixed the problem.  (Been broken for years).  Have fun

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