Why doesn't the Verizon Cloud app finish loading onto my iPhone 6?

I was on the phone for over an hour yesterday with two different techs. My DH & I each have new iPhone 6's. I was able to load his Verizon Cloud app and update his contacts list. My phone had the app also, but the setup was stuck on #2, asking my to input a viable email address for Verizon notices. I continued to get the message "Something went wrong, call this number". We tried resetting the phone, uninstalling and reinstalling the app, to no avail. The last tech wrote up a ticket on my problem and said that he would probably have an answer and be able to call me back before he left at 5:30 pm. I didn't hear from him last night, so I uninstalled the app and reset my phone. This morning I reinstalled the app, but it never got to the point where the "open" box appears and there was a black app that either said "waiting", or had a white circle that stopped about 60% through and never finished. I wasn't able to remove it either, until I connected the phone to my computer and removed it through iTunes. A few minutes ago, I held down the power button until the "slide to shutdown" appeared, shut it off, waited a few minutes and turned it back on again. This time, the app installed, but I'm now stuck on #1 in the setup with the "Performing a quick scan, please wait" message that has been spinning for 20 minutes.
mrhelper, I'm using the app to load all of my Verizon contacts. If you know of another way to do this, I'm all ears. BTW, when I go into the VC on my computer and try to change a contact, all I've been able to get is the "loading" message, so I'm not having any luck with it at all. The tech still hasn't called back, so I'm wondering if it's a problem that a lot of people are having.

Similar Messages

¿why doesn´t my creative cloud app load?

I´ve been trying to download the Adobe illustrator free trial for Mac, i´ve registered in creative cloud, downloaded the app, and confirmed my account, but when i try to download the program, the "app" window in my creative cloud app won´t load

Santi_tamez have you utilized the steps listed in App doesn't open | Progress wheel spins continually to resolve the current error?

Why doesn t the creative cloud load the apps?

I just registered on Creativ Could and installed it, but I cannot download apps because in the Window 'apps' its just loading but doesn't show the products?
How Can i fix the problem?

I found a solution but it s really time consuming:
I made a back up an rebooted the whole system.
After I reinstalled creative cloud again and it worked.
I see all the apps and can download them.

Why doesn't the Verizon Version of the HTC ONE (M9) have Wifi Calling?

I have been with sprint for 11 years and recently upgraded my HTC One (M7) to the HTC One (M9). went to jamaica and was able to keep in touch with everyone free of charge with wifi calling. Once i returned i decided to leave sprint and come to Verizon. I realized today they dont have wifi calling on this phone. Why is that. isn't it CDMA like sprint

They're planning on releasing it in mid-2015:
Verizon Wireless (NYSE: VZ) plans to introduce Wi-Fi calling in the middle of next year but does not see an urgent need for it, according to Verizon Communications CFO Fran Shammo.
Speaking at the Bank of America Merrill Lynch Media, Communications and Entertainment Conference, Shammo noted that Apple's (NASDAQ: AAPL) new iPhone 6 and 6 Plus support Wi-Fi calling. He said Verizon needs to do "some technological work in our network to make it available," and it should come around the middle of next year.
However, he said Wi-Fi calling was "never a top priority" for Verizon. "We built our voice platform so extensively [that] there was never a need for us to tell our customers, 'Oh, our network is not good enough so you need to go on Wi-Fi to complete your call.'"
He noted that when a call goes onto a Wi-Fi network, it's difficult for Verizon to guarantee the quality of service on that call, which is what Verizon has built its brand reputation on. That's a major reason Verizon waited so long to launch Voice over LTE service--it wanted to make sure it had adequate coverage that could replicate the voice experience of calls on its 3G CDMA network. Verizon has just started rolling out VoLTE service.
Other carriers are moving ahead with Wi-Fi calling plans. Ralph de la Vega, CEO of AT&T's Mobile & Business Solutions Group, said last week that AT&T will launch Wi-Fi calling in 2015 but that the carrier will use it only as a complement to Voice over LTE or 3G-based calling. "We don't have this burning desire" to use it to enhance coverage, he said.
The comments were notable in light of T-Mobile US' (NYSE:TMUS) announcement this week that heavily emphasized Wi-Fi calling and using personal routers to create Wi-Fi coverage areas in subscribers' homes. T-Mobile is the first and only U.S. carrier to support Wi-Fi calling on the new iPhone. Sprint (NYSE: S) also launched a Wi-Fi calling service for its Android smartphones this past February.
In terms of other hot topics, Shammo said Verizon would not be leasing phones, as Sprint is doing with its "iPhone for life" offering with the new iPhones. Under that program, individual customers will pay $20 a month for a 16 GB iPhone 6, instead of $30 under normal financing. At the end of 24 months, they can trade in their iPhone for a new iPhone. The iPhone 6 Plus will cost $25 per month under this program instead of $35 under normal financing. If a customer wants an iPhone with more internal storage they will pay more per month. The leasing program applies to families as well.
Shammo said Verizon offers its Edge handset-financing and early-upgrade program but that the "majority" of Verizon customers are still choosing subsidized handsets paired with two-year contracts. In contrast, AT&T said sales through its similar Next program represented around 50 percent of all smartphone sales in the second quarter.
Shammo also touched on whether Verizon might sell its wireless-tower assets, saying the company remains open to it. In the past, doing a deal "always came down to price and terms and conditions," which he said have become more favorable. He said that Verizon's network is experiencing high demand and that the company would like to retain the flexibility to add towers or add network gear to existing towers. "It's an option for us," he said. "We continue to look at it, and we'll see what happens."
Last week at a separate investor conference, Verizon Communciations CEO Lowell McAdam also said the company would be open to selling some of its towers if the price was right. "Those deals are coming to us a little more now, and if an opportunity presented itself to increase shareholder value" Verizon would be interested in pursuing it, McAdam said, according to Reuters. McAdam said Verizon received interest in its towers two years ago, but the bids weren't high enough.
http://www.fiercewireless.com/story/verizon-wireless-plans-launch-wi-fi-calling-mid-2015/2014-09-17

Why doesn't the new ipad apps system not work?

When I saw the new system of updating apps in ios 7.0.3 I was delighted but unfortunately it doesn't work I left at least six apps to not update but unfortunately they all updated on their own last night. So what is the point of a manual update when Apple overrides it? Now I have to delete and reinstall. We need a way of removing apps from the update list before Apple overrides it.

If you delete the apps and reinstall them directly from the App Store, you will be installing the updated apps that you just deleted.
If you delete the apps on the iPad and still have the older versions in iTunes on your computer - you can sync them back to the iPad and that will work to retrieve the older versions.
When you delete apps, you delete the data and documents associated with those apps.
Settings>iTunes & App stores>Automatic downloads>Updates>Off. Is that how you have this set up in your settings. I set my iPad this way from day one and no apps have ever been updated without me initiating the update.

Why isn't the $75 iTunes credit I loaded onto my account showing up??? It did right when I put it in, it is not showing that is has been used in my history.

I loaded 75 dollars of iTunes gift cards onto my account, it was there the first day and now it is not showing any credit plus it is not showing that any credit was used in my history. Help!

If nothing shows on your account's purchase history and you've tried logging out and back into the account on the computer/device that you are using, then try contacting iTunes Support and see if they can see what happened : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Verizon Cloud app using hugh amounts of data

At the suggestion of a Verizon Technical Support employee, I took my LG G3 phone to be looked at by a Verizon rep last night due to unexplained data usage overages. The rep found that the Verizon Cloud app is constantly trying to update which in turn showed usage of 5.5GB of data in 12 days! The rep only checked back to February 20, 2015. I suppose this explains why I'm continually going over my data allowance even when turning off data? The Verizon store rep said this is a technical issue as he didn't what to do. The Verizon Technical Support employee who I spoke with was to follow up with me at 8am this morning and I'm still waiting for his call. Can someone please lead me in the right direction. Thank you!

I agree that that Verizon Cloud is a terrible application. There are other issues with it besides this that cause a data overload but here are some things to check.
1. Make sure Backup Assistant Plus is not installed on the same device as the Cloud. If it is, Do a Force Stop in Application Manager and disable it. BAP is mainly for Contact backup and will not backup pictures or videos but will cause duplicate backed up files.
2. The cloud has the ability to backup information from other sources that share the same account such as computers, other phones and tablets. Therefore, check to make sure those files are not duplicated in the Cloud. Even though Cloud states that it will not duplicate files, it does. I was on the phone for several hours at the highest levels in tech support that finally admitted there is a problem.
3. If you have a desktop version of Cloud installed, I highly recommend uninstalling it. Unlike your phone, there is no ability to select the files you wish to backup after installation and therefore, your storage is quickly maxed out thereby creating upgrade messages.
Hope that helps.

My Note 3 had 220 contacts, upgraded to note 4 and now have 72 contacts and my Verizon Cloud app shows error code 4600. How do i get my remaining contacts?

I had a Note 3 and had 220+ contacts. While I had it I performed a factory reset several times and always got all of my contacts restored. My phone was upgraded to Note 4 at my job yesterday. I completed a factory reset on My Note 3, turned it into my IT department and received my Note 4. My phone had since only has 72 contacts (it was 56 then 76 and now 72). When I run the Verizon Cloud app it will display an error code 4600. While in the Verizon Cloud app, if I open detailes about contacts it states there are only 5 contacts. i did use the Backup assistant on the Note 3 but that app is not found on the Note 4.
I went by the Verizon store yesterday, the rep stated that she needed the old phone (it was wiped),
How can I restore the remaining contacts to my Note 4 from verizon?

Thank you for reaching out to us, todfloyd. Sorry to hear about your contacts not all syncing correctly to your new Note 4. Let's see what we can do to get them all over to your new phone. Have you had a chance to view your contacts via your My Verizon page? Once you have logged in, please hover you mouse over the My Verizon Tab, and click on the View All option at the bottom of the pop up.
Once the page loads, please view the options on the right hand side. Under Additional Actions, please choose Manage my Contacts and Media.
Do all of your contacts appear there?
NicandroN_VZW
Follow us on twitter @VZWSupport

Verizon Cloud App Question

I just got my new Samsung ATIV SE Windows phone. Before upgrading, I had the Verizon Cloud app on my android phone and was able to see the backup of my Contact List. I'm wondering if there is a Verizon Cloud app for my Windows Phone?
Thank you, Dee

DeeCT, congratulations on your upgrade to a new Samsung device! We're so excited for you. You can access the Windows store icon on your device to download the Verizon Cloud application. For more support and information regarding this application, just click http://vz.to/IsygQ6
LasinaH_VZW
Follow us on Twitter @VZWSupport

How to transfer from the verizon cloud to a new phone?

I am coming from a droid to the new apple 5s and backed up everything on the verizon cloud..does anyone know how to get it from the verizon cloud to load on a new iphone?
thanks

Congrats on the new device! I hope your enjoying your new iPhone 5s. Have you downloaded the Verizon Cloud app on your new device? http://bit.ly/10oWLDP
YosefT_VZW
Follow us on Twitter @VZWSupport

Why won't the game bubble witch saga load after it was updated

Why doesn't the game bubble witch saga load anymore after it was updated 2 days ago?

I haven't installed os8 yet. I was waiting until they got the bugs out. Should I install nos?[<br/><br/>Sent from Yahoo Mail for iPad | https://overview.mail.yahoo.com?.src=iOS]

Why doesn't the CC app work properly?

I've been using Creative Cloud for some time now and am really loving it, however I must say it is a source of annoyance that the Creative Cloud app just doesn't work properly.
Firstly, I used it initially to download all my apps, then after an update those apps no longer appeared in the "Apps" list. Now only those that have been installed since that update appear in this list. Why doesn't the "Apps" list display all of the Adobe CC apps that I have installed on my computer?
Why does it keep reinstalling fonts? I'm always getting "Lush Script Regular" and other fonts being added.
It regularly comes up telling me that Dreamweaver and Premiere Pro need to be updated, but always I get an error, then the update request disappears.
I'm regularly getting 4 files that it can't sync - even though they are the same files as others in the folder. If nothing else, why can't I say "Great, got the message". Also, why is the error message just "due to server error" with no advice on how to resolve it? Why is there a server error on only these 4 files?
It seems to me there are still some teething issues with the CC app, but what I don't understand is why they aren't being resolved much faster, given that this is the portal to the service.
Of course, given Adobe I doubt I'll get satisfactory answers – a little jaded with their responses. Anyway, thought I'd at least post the questions.

Questapo I am sorry you have been facing difficulties with your Creative Cloud experience. I don't believe it will be possible to address all of your concerns in one discussion. I would not be surprised if at least three of the issues are related to the same root cause.
First in order for the applications to be visible are you regularly needing to delete the OPM.db file? You can find this listed as solution 2 in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

HT1386 Why doesn't the songs in the cloud play in my playlist

Why doesn't the songs in my playlist with the cloud icon next to them, play. it just skips over them.

CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my photo doesn't s

I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my photo doesn't show up? My photo does show up when I click on "edit copy" or "edit original".
How can I correct that so that I can open up a photo from Lightroom WITH the Lightroom adjustments? Thanks!

I'm having a similar problem, but only with jpg's. I have PS CS6, CC, and CC 2014. Other image file formats function normally with regard to the "open with" list. PS CC 2014 appears on the list. But with jpg's only PS CC appears on the "open with" list and 2014 can't be added by the browsing for it.
The curious thing is that if I have any of the three versions of Photoshop open, click on Photoshop CC in the "open with" list, the image opens in whatever version is already open on my computer. This is true of all image formats. No matter which version I pick from the "open with" list it opens in the currently running program. I use only the latest version so keeping it open all the time is an easy work around. I won't uninstall any of the earlier versions lest more file association quirks result. it would be nice to have this matter fixed.

Why doesn't the update part of the App Store work?

Why doesn't the update part of the App Store work? It says I have an update and the screen is white. I've already restarted the phone. Every other part of the App Store works. I have the iPhone 4. Upgraded a week ago to iOS6 and it was working fine up until yesterday. Not sure what to do? Help!

Why doesn't the update part of the App Store work? It says I have an update and the screen is white. I've already restarted the phone. Every other part of the App Store works. I have the iPhone 4. Upgraded a week ago to iOS6 and it was working fine up until yesterday. Not sure what to do? Help!

Why doesn't the Verizon Cloud app finish loading onto my iPhone 6?

Similar Messages

Maybe you are looking for