Why doesnt installing the latest or even the Mar 2010 version of Machine Vison over LV 2010 SP1 not show up Imaqdx USB options

I have LV 2010 SP1 developers package running on Windows XP. I wanted to add IMaQ to it and bought that option also just a few days ago. I tried installing both the 2010 version of IMaQ, IMaqdx (Machine Vision March 2010) as well as the latest version of IMaQ from the DVD (I understand from the compatibility charts, this is not an issue). Whatever I do, I dont see IMaqdx USB communication icons in the Vison and Motion functions. I tried using example programs as well as the existing camera controls in the NI-IMaqdx but there is a communication error. On the other hand, when I open an evaluation version of machine vision 2012, I can see this USB camera and communicate with it. I tried downloading the USB_graphics file listed and extracting it with the /x option which also didnt work. Can anyone tell me what I need to do to communicate with this USB camera ? I can try using a firewire camera but I wanted the option of several cameras hooked up to this computer. Thanks.

Hi there,
So to investigate this issue, we usually want to check if the camera works in Measurement & Automation Explorer first. This is the software that confirms that hardware is working with NI's drivers. You can open it by going to Start >> Program Files >> National Instruments >> Measurement & Automation Explorer.
Then, expand My System >> Devices & Interfaces >> NI-IMAQdx Devices, and then you should see your USB camera. Confirm that you can "Snap" and "Grab" here.
The other thing I can think of is that the March 2010 version of Machine Vision came out a year before LabVIEW 2010 SP1. Do you know what the CD has on it?
Ravi A.
National Instruments | Applications Engineer

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