Why don't Firefox load the updated JCPenney web page?

I've just spent nearly an hour on the phone with JCPenney, and then we got cut off. The gal is telling me where things are at on their new web site, and I'm telling her that no such thing appears on my page.
After we got cut off I opened Google Chrome just for the heck of it and used my LastPass to login to JCPenney. LO & BEHOLD!!!! All those things the gal was trying to tell me are on the page -- are actually on the page.
Now why will Google Chrome load JCPenney's new web site while Firefox continues to load the old site?

Could you provide a link to the page that has the problem?
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
1. Clear Firefox's Cache
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
2. If needed, delete the site's cookies here -- note: if you are in the middle of a purchase, this might clear your cart
While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?

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Why don't Firefox load the updated JCPenney web page?

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