Why Don't Getresponse Video Links Work?

Lately (it wasn't happening before) when I receive an email with a GetResponse link to a video & I click the link, I get the 404 monster. It only happens in Firefox. The links work in other browsers. Before I realized that, I contacted GetResponse for help. They told me to clear my cache and/or my cookies. I cleared my cache. I didn't want to get rid of all my cookies. So, I cleared a lot of them, but not all. The problem persists. How can I fix it? Thanks.

You will be given an option to initiate a direct download when you click the download button. Beyond that I would recommend trying the steps listed in http://helpx.adobe.com/tech-comm-suite/kb/troubleshoot-akamai-download-manager-3.html. If you still run into difficulty then you may want to check the settings for your host file per Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html. Finally if that fails please try an alternate Internet connection.

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Why Don't Getresponse Video Links Work?

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