Why don't I qualify for the $29.99 per month subscription? I put my serial number in from my CS3 and it says I don't qualify...
I'm sure I read that Adobe was going to give this deal to current CS users...
We can't know. We don't know what CS3 product you are referring to and under which conditions it was purchased back then nor would you care to provide sensitive purchase details on a public forum. Inquire with sales support via web chat if you have specific questions.
Mylenium
Similar Messages
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If I purchase PS for the $9.99 per month plan, will I be able to install / use on more than 1 computer? (i.e. office and home)
Yes, the subscription license allows for working installations on two machines.
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I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request in order to buy the product it's so irritating I'm about to just do a different product altogether... anyone know how to get or bypass the serial number request?
You must first make the purchase, then you will receive the serial number you are asking about. YOu do not acquire the serial number thru the software. You acquire it thru the purchase, possibly via a follow-up confirmation email.
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I bought the 9.99 per month subscription to LR Mobile. There was a special running that included Photoshop with this subscription. How do I download and register Photoshop?
If you have the PS+LR bundle, then you should install the Creative Cloud app, first. One CC is installed, it’ll show all your eligible products on its Apps list, with Install buttons next to the apps you’re licensed to use, and Trial or Try next to the apps you’re not licensed to use.
The CC app is the first thing on the Adobe Products page. It is a desktop app, not tablet app.
https://www.adobe.com/downloads.html -
I subscribed for the $1.99 per month plan.
I want to convert a pdf into a word document. HOW DO I DO THAT?
Hi jeanjellybean,
Please see Getting Started with ExportPDF.
If you have further questions, don't hesitate to give us a holler!
Best,
Sara -
My in app purchase keep being denied. Why? They were working for the past, uh, 2 years. Now they don't. I can't fix it on my own apparently because I'm sent to a rather unhelpful support site.
If you mean that you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
Why did I get charged for the gift card from the student deal with macbook pro?
Why did I get charged for the $100 gift card student deal that came with the macbook pro? I was told that it would be taken credited off my credit card however; that has not happened. Am I missing something? Have other people been charged for this as well?
The same thing happened to me but it made sense.
I ordered a MBPR on Jun 12 for $2879 which qualified for the free student gift card. The gift card was available to ship (delivers June 20 - June 21) but the MBPR wasn't available until a month later (deliverys July 3 - July 10). Instead of holding the gift card until the MBPR was ready, Apple charged me $100 for the card then shipped it to me.
About a month later when the MBPR was ready, Apple charged me $2779 then shipped it. In the end, I was charged the correct amount $2779 + $100 = $2879.
Why did Apple do this? I suspect that some people have cheated Apple by ordering a Mac to get the promotional gift card then canceled their order after the gift card was spent. Apple is trying to protect itself.
BTW, if you return the mac then you're expected to return the gift card. If you've spent any amount of the card then Apple will deduct this from your refund. -
My mom helped me to create my iTunes account and load it with a 50$ gift card and now I wanted to purchase a one month subscription at the AYI dating web service but apple never let them take money from my account and I was declined,don't know why?
You have posted to the iTunes Match forum, which your question is not related to. I suggest you contact the web site from whom you wish to purchase the subscription.
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Why is there no option for the voice over feature to be available for iBooks only?
Why is there no option for the voice over feature to be available for iBooks only?
Hello,
We are aware if the 'black box' issue with the shim installer (downloaded from get.adobe.com/flashplayer), however, this should not be the case with the full installer. The links for the full installers are posted at the bottom of the Installation problems | Flash Player | Windows page, in the 'Still having problems' section.
Maria -
Purchase, licensing, payment Why after i paid $150 for the product do i have to buy a serial number to use lightroom for more then 30 days? Why doesn't a serial number come with my online purchase? should people have to register a product they bought from the same website? why wouldn't this all be tied together with your purchase? total headache.... also i downloaded the free trial for 30 days and when my trial was up i went to buy the product and found it nearly impossible to find without joining something that has a monthly fee. Is this the standard for buying things online these days?
When you purchased Lightroom you should have received an e-mail with your serial number. Better go back and check your e-mails that you received from Adobe. I think one of them should be a receipt, and should have the serial number printed on it.
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Why are there two prices for the same audiobook?
Why are there two prices for the same audiobook in iTunes?
May be one is abridged and one unabridged ? or they just may want to get the suckers that think the more expensive one is better ... haha.
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ast week I purchased the $9.99 per month cc and downloaded to my i Mac. How do I download it to my MacBook Air? I don't to pay an additional $ 9.99 for a second down load to my lap top do I?
You get activation on up to two computers for your own use.
Download away!
Gene -
I am looking at buying a MacBook Air over the Pro mainly for the 12 hour battery. Just wondering if battery is compromised by upgrading to 8mb and upgrading to I7 Intel dual core. I am not very tech savvy so apologies if dumb question
If both computers were configured identically, then they would both lose the same amount of battery life with respect to the same starting configuration - comparing apple to apples. I don't know how much the added RAM, etc. would reduce battery life, but it would be less for both models.
Battery life is a tricky subject because most mfgr.s like to suggest as long a life as possible, but often do so under a set of conditions that are not common to most users. Apple is no different. Their computers do have good battery life, however. But not likely as long as what is in the ads for the typical user. -
so i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?
Hello Pork Chop 2,
Congratulations on your new Mac! It sounds like your purchased songs are not playing completely after you downloaded them. I recommend to following steps for an issue like this:
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
You can find the full article here:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hello, I have Acrobat XI Pro for which I pay by monthly subscription. Each month, for the past three months or so, at renewal time, I receive a note stating that my trial period has expired and I cannot open my Acrobat Files. I have telephoned three or four times each time this happens and have been told that the matter has been resolved - it has not! At one time I had paid inadvertently for three account for Acrobat XI Pro running at the same time - I only need 1. I'm afraid that I may have just opened a second account by mistake in order to open my files. I repeat, I only require one account. Would you please advise and assure me that this matter has finally been resolved and that I will no longer receive these notifications each month..
I don't work for Adobe but it seems to me you might be signing in to Acrobat with the wrong Adobe ID.
Check the Adobe ID you use in Acrobat.
Check this Adobe ID on Adobe's to make sure that it has an active subscription.
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