Why don't I qualify for the special offer of £8.00 odd per month for Photoshop CC despite already ha

Why don't I qualify for the special offer of £8.odds per month for Photoshop CC despite already having CS 5 on my computer?

Are you talking about the Photoshop Single App subscription?
or the Photoshop Photography Program ( = Photoshop + Lightroom + extras)?
https://creative.adobe.com/plans/offer/photoshop+lightroom

Similar Messages

  • Issue with online order for the special offer "photography" (ie lighroom +  photoshop) at 9.99 eur/mth.

    I registered yesterday online for the special offer "photography" (ie lighroom +  photoshop) at 9.99 eur/mth. And I received an email today saying that my order #AD005339091BE had been cancelled and that if I want to make a new order, I have to call a number 0805 770077....  but it's onyl open from 5 am to 5pm!
    And I don't want to loose time again doing an online order if the system does not work....
    I want to make sure that If I place the order after the end of the trial period, the amount won't be higher than the actual offer (9.99).
    What's the issue & solution?
    Txs
    Chris.

    i don't know how long that offer will last but it's been available for months.
    in any case, you can use most (including lr and ps) for 30 days free.  so you don't need to waste time waiting for 5am in your locale.

  • When I commenced subscriptions for PhotoshopCC i was billed $19.99 per month.  The advertised fee is now $9.99 per month for a single product.  How do I change to the lower payment plan.?

    when I commenced subscriptions for PhotoshopCC i was billed $19.99 per month.  The advertised fee is now $9.99 per month for a single product.  How do I change to the lower payment plan.?

    The advertised fee is now $9.99 per month for a single product.
    Where are you seeing that? I still see Single App membership at US$19.99/month.
    Creative Cloud free trial & plans : Adobe Creative Cloud
    The only US$9.99/month offering is Photoshop+Lightroom.
    So I guess you're asking to swap from the Photoshop Single App Plan to the Photography Plan (PS+LR)?

  • Adobe subscription special offer at US$ 9.99 per month.

    Adobe advertises to me on the special offer for Adobe Photoshop CC and Lightroom 5 for US$ 9.99 per month. When I try to purchase, it says not availble in my country. This is very deceptive. Why advertise to me if I cannot use the special offer? I already own Lightroom 5 which I purchased a while back. If this is the way we are treated then I will not renew any of Adobe products and find something else to use. José Masson

    If you have the PS+LR bundle, then you should install the Creative Cloud app, first.   One CC is installed, it’ll show all your eligible products on its Apps list, with Install buttons next to the apps you’re licensed to use, and Trial or Try next to the apps you’re not licensed to use.
    The CC app is the first thing on the Adobe Products page.  It is a desktop app, not tablet app. 
    https://www.adobe.com/downloads.html

  • I already use the single app plan for indesign and am wanting to add photoshop too. Do I qualify for the special offer complete package plan for existing cs customers or not?

    Hi there,
    I am just wondering what is the best way for me to do this - If i can qualify for the reduced rate complete package then this may be better value but I'm not sure if I do!

    Hi Charlie,
    You can go for the Photography plan which includes both Photoshop and Lightroom as a bundle and it will cost you $9.99 a month.
    Creative Cloud Photography plan | Adobe Creative Cloud
    Thanks,
    Nikhil Gupta

  • HT201328 Why do Orange and EE blame Apple for the delays in unlocking my iPhone. 10 months now. What is the exact process that these companies have to go through to unlock an iPhone and is Apple in any way to blame for the delays.  Indeed how long does Ap

    Why do Orange and EE blame Apple for the delays in unlocking my iPhone. 10 months now. What is the exact process that these companies have to go through to unlock an iPhone and is Apple in any way to blame for the delays.
    Indeed how long does Apple take to carry out its part of the process. 
    It seems to me that Orange are just trying to stall me despite the fact that I am out of contract with them now.  I originally paid to have the phone unlocked back last November.  This was never done. 
    I have phoned them numerous times over the last two months but still they haven't done it.  Can anyone advise me and has anyone had similar problems with them.
    Thanks

    I certainly understand that only Orange can unlock my phone.  My annoyance is that they blame Apple so I am keen to know what exactly is Apple's involvement. 
    I presume that Orange have to tell Apple that the phone has been authorised for unlocking by Orange and that Apple then notes that in some way on iTunes so that the user can then complete the process on iTunes. 
    What I would like to know is how much time Apples part in this process takes.
    I would also like to make contact with others who have had similar problems.
    Many thanks

  • When I edit a contact's email address and then type the name in the Mail App, I see both the new and old address.  Why don't I see only the new email address?

    When I edit an email address in the Contacts App, and the type the Contact's name in the Mail App, I get both the old and new contacts.  Why don't I get only the updated email address?

    Mail remembers previously used email addresses for a period of time. Those you no longer use will eventually disappear. After you have sent one or two emails to the new address the old address will move below the new one. Then after a period of time not sending to the old address it will disappear. Patience is the key.

  • The update of web page iCloud is great, but why don't u just remove the "Notes" label from the "Mail" app?

    The update of web page iCloud is great, but why don't u just remove the "Notes" label from the "Mail" app?
    In additional, I also would like to see a "iOS liked" way to edit my "United contact" on the web page iCloud, just like on my iphone. That would be really great and more greater!
    Anyway, thanks for your work!

    frederickfromacworth wrote:
    but the updated icons on the update page don't go away.
    It's difficult to tell exactly what you mean, or where you are looking.
    But if you're looking in the App Store on the iPad, in the Updates area, and you still see the icons, they presumably now say "Open" to the right instead of "Update".  They will stay that way as a history of what you have done.  They will disappear after a while - something like 30 days.  That is fine.

  • Why don't appointments entered on the iphone sync to my macbook??

    why don't appointments entered on the iphone sync to my macbook??

    With the iPad connected to your computer's iTunes, when you select the iPad on the left-hand side of iTunes and the Apps tab that then appears on the right-hand side, are the apps that you want on the iPad ticked/selected in the selection list and have you then clicked on Sync at the bottom right of that window ? Do you get any error messages when you try to sync them to the iPad e.g. have you got the relevant iOS version on your iPad for them (Settings > General > About > Version on the iPad or the Summary tab on your computer's iTunes) ?

  • My account is active and paying per month for Acrobat Pro. Why I cannot open files and the screen asks for serial number?

    my account is active and paying per month for Acrobat Pro. Why I cannot open files and the screen asks for serial number?

    I don't work for Adobe but it seems to me you might be signing in to Acrobat with the wrong Adobe ID.
    Check the Adobe ID you use in Acrobat.
    Check this Adobe ID on Adobe's to make sure that it has an active subscription.

  • I have ad Apple ID on my iPad , when I use the apple on my iPhone for the first time, I put in my Apple ID for the iPad, didn't work. Need to create a new one. Why? How can I just use my iPad ID on my iPhone?

    I have ad Apple ID on my iPad , when I use the apple on my iPhone for the first time, I put in my Apple ID for the iPad, didn't work. Need to create a new one. Why? How can I just use my iPad ID on my iPhone?

    Hi kamfong,
    Went to Settings where?
    If you want to use your exisiting Apple ID on your iPad, you need to:
    1.     Go to Settings>iTunes & App Store and sign out the new ID, and then sign on the old one
    2.     Go to Settings>iCloud, scroll to the bottom and delete the iCloud account, and the sign back onto iCloud using the old ID
    You still have not indindated why you are saying that using your old ID originally "didn't work". What do you mean by that? Did you get some sort of error when you tried to sign on with your exisiting Apple ID?
    Cheers,
    GB

  • The special offer for the printer that is going on with a Mac, how does that work? Is it true i can get a free printer?

    The special offer for the printer that is going on with a Mac, how does that work? Is it true i can get a free printer?

    you pay for it up front, and they give you a rebate or $99, so if you buy a $99 printer from them (Epson Stylus NX430 Small-in-One Color Inkjet Printer $99.95) then the printer becomes free. You can not get this deal unless you also buy a mac with it.

  • I'm having trouble buying a season pass for The Americans. I have purchased passes to Justified for the past 4 years with no problem. Can't figure out why this purchase won't work.

    I'm having trouble buying a season pass for The Americans. I have purchased passes to Justified for the past 4 years with no problem. Can't figure out why this purchase won't work.

    What is the problem that you are having ? If you are getting an error message then what does it say ?

  • If I choose the Special Offer for CS customers when purchasing Creative Cloud, will it void my previous licence?

    If I choose the Special Offer for CS customers when purchasing Creative Cloud, will it void my previous licence?
    or will I have the cloud licence in addition to the existing CS4 licence?

    Your previous CS4 license is still ok.

  • Upgrade to Adobe CC with the conditions of the "special offer" (35,69€ / year) with an old registered CS5 Students Edition?

    Hi!
    I just tried to update my Adobe Creative Suite to Adobe CC. I have a registered CS5.5 Master Collection from 2012 that I bought while studying (Students Edition).
    On the Adobe Website I can choose the CC as a special offer and a price o 35,69€ per year. When my Serial is checked they say that I'm not allowed to use this special offer.
    Does anybody know what's the problem? Can't I use the special offer with the old serial of a student's edition?
    Thank's for your help!
    Best!!!

    No.  Student licenses cannot be used per the terms and conditions...
    from: Terms and Conditions | Adobe
    "Eligible customers may purchase an Adobe® Creative Cloud™ Complete Membership with annual commitment for a reduced price. Offer valid for purchases of an annual plan, which requires a 12-month contract. This offer is only available to customers who own a Creative Suite edition or individual product in one of the following versions (CS3.x, CS4, or CS5.x, or CS6), and who purchase directly from the Adobe Store or by calling a regional Adobe Call Center. This offer is not available to Education, OEM, or volume licensing customers."

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