Why don't my restrictions stay the same

My son has an iPhone and every night when he tries to go online, it tells him that he's not allowed to do it and it always has something to do with the restrictions. I have to go through the restrictions multiple times (enable & disable) before it will finally allow me online.
Does anyone know why his phone is now doing this and can anything be done?
Thank you,

Try restoring the phone but back up first, this sounds like a software issue and the only way to get rid of that is to obviously restore it!!
http://support.apple.com/kb/HT1414?viewlocale=en_US Explains how to restore
http://support.apple.com/kb/HT1766?viewlocale=en_US Explains how to back up, back up first <----

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