Why don't my three security questions work?

I am trying to download from the store and asked to complete the three security questions. I did so, but one answer is rejected. The question is what was the name of you first pet...my answer ( e.g Rover), the rejection response ... your date of birth must be between 1880 and 2010. I have tried to pretend that my first pet was called 1990 but the same "red ' message appears. now i cant download anything from the store. Any help? I have tried numerous times to no avail.
Frustrated right now! Any help would be appreciated

Use the wall power adapter and charge it for half an hour.
After that do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

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Why does it ask three security questions but does not except ?

I can not download games. When I try a message pops up that says "would you please answer these 3 security questions to continue" and when i fill them out and continue it says '' your changes could not be saved'' then i hit cancel and the applied for app disappears?

If you havent solved it already, i think this might help:
- Go to iTunes > select Music in the lower left corner, scroll down and tap your Apple ID, chose log out
- Double tap you home button and close all application that´s running on your device
- Go to Settings > Safari > Clear History and Clear Cookies and Data
- Open App store, download a free application and enter/verify your information
The download should start after you´ve completed the security questions.

Why does the App store ask if I want to create three security questions when, in fact, I am required to create three security questions to use the App store?

This is sooooo lame. I'm given the choice of "Not Now" when asked if I want to create three security questions, but clicking "not now" logs me out rather than letting me download the app I came for. Is this sort of poor design typical for Apple?

Then why doesn't Apple simply say:
"To download the app you must first create three security questions and answers. Do you wish to create the questions now so that you may then download the app?"
As written, the text implies that I could download the app without creating the questions first. Good design calls for a clear and direct statement that an act is mandatory when it is mandatory.
Best
Jim

Why does the App Store keep telling me I've got to set three security questions? And how do I Make them?

Every time I try to download a new app, a pop-up comes up telling me to set three security questions. And when I try to set them using the provided link it takes me to a page and keeps asking for my password even after I enter it in multiple times. So, is there another way to set my security questions or is there a way to just get rid of the pop-ups? Thanks.

This is for additional security to protect your Apple ID.
Try setting your security questions for your Apple ID with a browser on your computer instead.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

HT204266 App store say's I need to answer three security questions but keeps asking for my password! Won't log in to fill in info keeps asking for password even though I fill in password.

After setting up new account with iCloud so I can use the app store it asks me to answer three security questions for further security then I am prompted for my password to log in then I put in password and it never logs me in and keeps on asking for my password. I went over all setting but found no problems wit network as I can go on line etc, if anyone has had this issues please help. I was able to download too apps and then was prompted to answer these questions and it would not let me proceed.

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

HT2731 three security questions and my year of birth

Today I tried to download a new free app, and I am being asked for three security questions any my year of birth. I have never been asked for this before. Why is this happening, and when did it start?. thanks.

The same thing happened to me when I attempted to download an app today.
Asking for year of birth is unnecessary and intrusive.
In an email response a Customer Service rep basically suggested that Apple decides what is intrusive: either provide the information, or don't download the app. It's not a stretch to infer: provide the information or get lost.
I've asked for a senior person in Apple to provide a more substantive answer; however, I'm not holding my breath given the content and tone of the above email.
I guess you knuckle under, or move to another device.
What a botched job of introducing a new security feature -- for a company with one heck of a product. I guess they figure they're so big they can do whatever they like, and have accepted a certain percentage of customer shrinkage.

After submitting answers to the three security questions it pops up that an error has occurred. Anyone know how to fix it?

In order to download any songs, apps, etc. itunes prompts me to answer three security questions. I answer the questions and then I receive an error - cannot make changes to your account. Has anyone experienced this issue and if so how do I rectify it?
Thanks to anyone who can help.

From Apple Support...
Here are troubleshooting steps that should help you fix the problem.
1) Quit App Store in multi-tasking.
2) Tap Settings.
3) Tap Safari.
4) Tap Clear History.
5) Tap the Clear History button.
6) Tap Clear Cookies and Data.
7) Tap the Clear Cookies and Data button.
Try purchasing an app again from the device to get the security question prompt. You really need to set up the security question.
...it seems to have worked for me.....

I don't remember my security questions and I'm not in America now. I want to reset resurce email address but I can't have a phone call. Please send information from email, thank you.

I don't remember my security questions and I'm not in America now. I want to reset resurce email address but I can't have a phone call. Please send information from email, thank you.
<Email Edited by Host>

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
These are user forums. You are not speaking to Apple here. You should not put a valid email address in a forum message.

I don't remember my security questions ither rescue email.what to do?

I don't remember my security questions ither rescue email.what to do?

Read here:
http://support.apple.com/kb/ht5312
If nothing works, either:
Go here, ask for assistance:
https://getsupport.apple.com/GetproductgroupList.action
Or, call AppleCare & ask for "Account Security".

HT5312 Your security questions do not match what I put in when I opened the account, why can't I get security questions that have my answers?

Your security questions do not match what I put in when I opened the account, why can't I get security questions that have my answers?

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

What can i do? i forgot my password (iCloud) and i don't know the security questions also, the email that was set up with that account was deleted a long time ago, so i cannot update my applications on my iphone 4S.... THANK YOU!!!!

URGENT What can i do? i forgot my password (iCloud) and i don't know the security questions also, the email that was set up with that account was deleted a long time ago, so i cannot update my applications on my iphone 4S.... THANK YOU!!!!

Try the methods described here in this link: Apple ID: All about Apple ID security questions
If neither your recovery email works nor do you know the answers to the security questions, you need to give Apple Support a call - only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html

I don't remmember my security question answers

i don't remmember my security question answers

If you do not have a rescue email address (different from alternate email address) set up on the account, you will need to contact iTunes Support online:
http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)
or by phone: Apple Support Numbers
If you do have rescue email address set up:
Go to http://appleid.apple.com. Underneath where it says “Already have an Apple ID?," click Manage your Account. You will then need to sign in. If you forgot your Apple ID or password, click on the appropriate "Forgot..." link below either of these fields.
After you sign in, click on "Passwords and Security" on the left.
You will be asked to answer the security questions, but you should also notice a link below the second "Answer" field offering to send reset instructions to your rescue email address that you provided.
Check the Inbox of your rescue email address. The email should appear within a minute or two. If it does not, be sure to check Spam. If it is not there either, you can repeat the above process to resend. Once you get the email, following the link will take you to a page where you must sign in again. After doing so, you will have the option to choose three new security questions and answers, which you may want to write down
After you fill in the required information and continue, you should be taken to a confirmation screen stating "Your password and security information has been saved," and then you are done.
The "Forgot your answers?" link will not appear if you do not have a rescue email address set up.

After answering the three security questions on itunes connect the submit button is still grayed out. It looks like it could be an error on the website. Has anyone encountered this issue?

After answering the three security questions to update an app on itunes connect the submit button is grayed out. It looks like an error on the website. Has anyone ran into this problem before? Any help would be greatly appreciated.

Hi evanVIT,
Welcome to the Apple Support Communities!
I understand that issues like the one you are experiencing can be very frustrating. For this situation however, for update errors in the range of 3000-3020, I would recommend the troubleshooting steps located in the attached article. Please use the steps and information as a reference.
Error 3194, Error 17, or "This device isn't eligible for the requested build"
Cheers,
Joe

I just created an iCloud email and I want to use that email for my iTunes account as well. I need help suiting the old apple I'd because I do not remember anything associated with that email and I don't know the security questions

I just created an iCloud email and I want to use that email for my iTunes account as well. I need help switching the old apple ID because I do not remember anything associated with that email and I don't know the security questions or the login for that old email.

You cannot do that. The AppleID you used to create the iCloud account is an active primary email address. The email address you created with the iCloud account is also an active primary email address (all Apple domain email address automatically become AppleIDs as well). You cannot replace the primary email address on one active AppleID with the primary email address on another, active AppleID.
You can use your iCloud email/AppleID with iTunes, but it will be a separate account, so all your previous purchases remain tied to the other AppleID you have.
I don't understand your statement that you could not remeber your old AppleID password, as you would have had to use it to create the iCloud account in the first place (the first step of creating the iCloud account required you to login with your existing AppleID and password)?

I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

Why don't my three security questions work?

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