Why don't older customers get iWork for free?

I don't get why older customers don't get iWork for free. I just don't get it.

Darknight83 wrote:
What I am trying to figure out is why older customers don't get the software for free.
Nobody here can tell you why Apple doesn't always make free stuff available to everyone. But you can give them your opinion about at
http://www.apple.com/feedback

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If I buy a mac with mountain lion and then upgrade to mavericks wil I get iWork for free, If I buy a mac with mountain lion and then upgrade to mavericks wil I get iWork for free

If I buy a mac with mountain lion and then upgrade to mavericks will I get iWork for free.

If you buy a new Mac with Mountain Lion, any included software is free and can be redownloaded from AppStore for that machine only. Some software only gets reinstalled if OS X (only) gets installed over itself to fix issues. See #8 Step here.
..Step by Step to fix your Mac
If you upgrade to Mavericks usually only OS X itself is changed (sometimes the hidden User Library is also), all the software (and user accounts) also carries over (compatible or not), and Apple's software is upgraded.
So if your new Mountain Lion Mac comes with free iWork, then when you upgrade to Mavericks it will still be there.
If your new Mountain Lion does not come with free iWork, then it won't magically appear for free if you upgrade to Mavericks.
If you need a free Office suit, I suggest you look at the donationware LibreOffice.
You will likely need to control key or right click to "Open" LibreOffice to approve through OS X's "Gatekeeper".
You will need to manually update it also, as it's not on AppStore.
https://www.libreoffice.org/
Benefit of LibreOffice is it's completely cross-platform compatible, so you can share working files with Windows and Linux users, which you can't with iWork.
You also should learn Microsoft Office when you have the funds, because it's standardized in the business world.

Buy a new iPhone 5 will get iWork for free?

In Indonesia, iPhone 5c and 5S isn't available yet. So I will buy a new iPhone 5 in this month. According to the support page (http://support.apple.com/kb/HT5913), I will get iWork for free if I purchased Apple device after September 1, 2013. Is it real or I just misunderstand that statement in support page?

Does the Premium Reseller offer a return policy? If you purchased the phone in an Apple store you could return it within 14 days for a refund. If the store you're dealing with offer this you could buy the phone and go through the setup process. You'll soon learn what version of the iOS is installed.
Given that, i would add that it is not wise to continue running iOS 6 when there are no own security flaws. iOS 7 solves those problems and adds the activation lock to prevent thieves from activating your phone should it be stolen or you lose it somehow.

Getting iWork for free on a reset iPad Air

I recently purchased three (3) iPad Air 32 GB tablets for my workplace. One of the employees was dismissed, so that iPad was reset to accomodate another employee. I installed iWorks on all three iPad Airs originally for free.
The reset iPad Air can no longer get iWorks for free. Is this because the free offer is only for the first-time product activation?
Thank You,
Jeff

I believe you'll have to completely erase the iPad. Then, if your company ID was used originally, you should be able to re-download again without charge.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
 Cheers, Tom

Is there a way to get iWork for free?

I have iTunes and an account and an iPad. I thought that it would be logical to give iWork for free because on the big screen it is easy. Does anybody know if you could get iWork free and llegaly.

The Technology Wiz wrote:
I have iTunes and an account and an iPad.
So do I. I paid for Pages for my iPad but I have iWorks on my Mac. The only way that I know of to get it for free and get it legally is to have someone else pay for it.
But seriously - there is no way to get the iWorks suite of apps for free on the iPad. I don't quite understand what you think getting it for free would be logical because it is easy on the big screen? Am I missing something?

Cannot get iWorks for free, for new device

I bought a new iPad mini with retina display. I logged in to App store and I didn't download iWorks for free at that time. Later when I logged in to iTunes again, it indicated I need to pay instead of free. How can i get it back for free?

Welcome to the Apple Community.
Have you tried logging out of your account, back in and then trying again.

If I buy an iMac (educational price), do I get iWork for free?

Because I remember in one of the pictures there was a picture of it with the Mac, so was wondering if that comes along with it for free, alongside the £70 voucher..?!

What exactly do you need? iWork isn't actually for sale any longer, the items inside iWork all sell separately now.
Pages (word), Keynote (powerpoint), Numbers (excel) all sell for ~£13.99 each, so if you only need Pages for example, it's quite cheap.

How can I get iwork for free?

I can't remember if I saw the free iwork for my ipad air but I missed it. I really want to have them all. I bought it just for maore than a month.

The iWork apps for a Mac and for iOS devices are different, they are different operating systems.
If your iPad was activated after 1st September 2013 (and you are using the same account that was used to activate the iPad) then you should be able to download the apps for free in its App Store app. If it was activate before that date (or you are not using the same account) then you will need to pay to download the apps.

Why can't i get iWork for free on my new MBPro

I recently purchased a new 13" MB Pro and tranfer3ed all my dta from my old MB Pro. However it seems i cant get the new versions Pages, Numbers and Keynote from the Appm store. I mnaged to egt ILife all upgraded without any issues.

ref:
http://www.apple.com/creativity-apps/mac/up-to-date/

If I buy a new iPhone 5s, will I get iWork for free on my iPad and MacBook?

Or is it only on my iPhone 5S

To get the versions for your Mac, free, you need to purchase a new Mac. So, no.

I just bought a new macbook pro and was able to get iWorks for free but the App Store is trying to charge me for iLife.

What do I need to do to get my free copy of iLife?

You should accept the apps within the App Store -> Purchases tab.
Otherwise delete adoption.plist from /Library/Application Support/App Store/ or /Library/Caches/com.apple.appstore/
Of course it depends on the age of your computer. If it was purchased before OS X Lion was released then you need to reinstall the iLife suite from the original DVD.

I just bought the new late 2013 iMac. Can I get the new iWork for free?

I just bought a new late 2013 iMac. Can I get the new iWork for free? I updated it to Mavericks also. The Mac App store is showing $19.99 for each iWork component (Pages, Numbers, Keynote). I also bought the previous iWork version, if that matters. Free updates for iPhoto and iMovie seemed to show up with no problems. Maybe these are just glitches that will clear up in a couple of days?

Hi. If you want it to get updated, this should take care of it.
1. Uninstall iWork from your Mac.
2. Do a fresh install of iWork from DVD.
3. Install iWork update from Apple Downloads (direct link here: http://support.apple.com/kb/DL1563)
4. Sign into the Mac App Store, and check for updates. It should now show up as a free update. You may have to give it a few minutes (i.e. 10-15 minutes).
I've been a Windows user for years, so I know all of the tricks by now. I had hoped I would not need this knowledge for a Mac, but oh well...
Good luck.

How can I get iWork for my MBP 2011

How can I get iWork for my MacBook Pro 15" late 2011?
The Up-to-Date programme doesn't operate for this model
iWork is now free for iOS - can I get it for Mavericks 10.9.4?
Thanks
Philip

philippo wrote:
How can I get iWork for my MacBook Pro 15" late 2011?
Mac App store or you can use iWork at iCloud.com for free.
iWork for iOS is free for new iOS devices.

I bought a Mac a week ago. How do I get the new iWork for free?

The title explains it all. I bought the new 13" MacBook air in a retail store last week, and when I tried to download the apps from the Mac App Store, they cost money. How do I get them for free?

Hi. If you want it to get updated, this should take care of it.
1. Uninstall iWork from your Mac.
2. Do a fresh install of iWork from DVD.
3. Install iWork update from Apple Downloads (direct link here: http://support.apple.com/kb/DL1563)
4. Sign into the Mac App Store, and check for updates. It should now show up as a free update. You may have to give it a few minutes (i.e. 10-15 minutes).
I've been a Windows user for years, so I know all of the tricks by now. I had hoped I would not need this knowledge for a Mac, but oh well...
Good luck.

I just bought a used MacBook Pro 13inch retina late 2013, which was originally bought in December, but for some reason neither the iWork or iLife suit seem to be free as advertised by Apple. Can I still get them for free?

As the title says, I thought that both suites are supposed to be free. Am I wrong or is there some way to still get them for free?
Many thanks for answers!

If the computer is registered with Apple as new from December 2013, then if you search for the apps to "buy" (Pages, Keynote, Numbers, iMovie, iPhoto, Garageband) in the App store, it SHOULD give you the price as FREE. If it does not, I suggest you contact Apple and ask their advice.
This is what Apple say about eligibility for iWork and iLife for free:
http://www.apple.com/creativity-apps/mac/up-to-date/
The only possible "glitch" in this is that you were not the original purchaser. Speak to Apple and see what they say - they may be willing to facilitate the download for you.

Why don't older customers get iWork for free?

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