Why dont I have settings and Utilities in my "Tool...

hi,
For some reason I dont have settings and utilities in my tools menu? Does anyone know why or how I can fix this? There is so much i cant do without it. I have tried updating my n96 through my pc with the nokia updater software but it keeps saying that it cannot find my phone connected.
Thanks for your help. I really have no idea what to do.
Cheers

Hi, you may be able to find the functions you need in file manager and move them back to the location you want them in.Would involve less re-setting than a hard reset (which will almost certainly work by the way, just takes a while to set up phone again)
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution' 

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