Why dont my billing info work, i have money on my card
this is a ON GOING PROBLEM , plz help me fix this
Hello Jackson757,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.
Best of luck,
Mario
Similar Messages
-
HT1689 Why do you need my billing info if i have store credit trhough a redemed gift card?
Why do you need my billing info if i have store credit trhough a redemed gift card?
Welcome to the user to User Technical Support Forum provided by Apple.
priscillamh25 wrote:
Why do you need my billing info
It is part of the Verification process.
Do you have an issue supplying the requested Information.?
If so... Contact iTunes Customer Service
Use this Link > Apple Support iTunes Store Contact -
My Mastercard was working effectively, suddenly it stopped !
it says my payment method is not accepted ! why
I have money in my card but still cann't use itIf it is a debit card, that may be your problem as Apple has
stopped accepting debit cards in many areas.
Click the link below to see current policy re accepted forms of payment:
http://support.apple.com/kb/HT5552 -
I cannot buy an app it is asking billing info and i have 10 dollars on my account
i cannot buy an app it is asking billing info and i have 10 dollars on my account
How much does the app cost?
Is it just asking you to confirm your billing info? This is how itunes verisies your account. -
Whenever I want to download a game for free it keeps on asking me for my billing info what I have only used once and now I can't download or upload a game or anything I have tried buying a iTunes card but it still kept happening the same problem it is getting really annoying.
Either purchase and redeem an iTunes gift card into your account
iTunes Store: How to redeem a code
or
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Note:
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
good night, do not know what is happening can not buy gold with my visa card for itunes gives me error, but I have money on the card, always worked but this time not accepted!!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have money on my card, and i purchase in clash of clans. But the transference is not completed, but the card works on every other thing, what do i do?
What happens when you try?
Do you get a message? -
I've canceled the billing info, got an app store pre paid card and still can't download any apps! Free nor purchasing! Help!!
If you're in the USA, it would be hard to zero balance a gift card just with purchases as there are sales taxes in most areas that you don't know the amount of until the purchase is complete. My guess is that the issue is with the last purchase, there wasn't enough credit left on the card to cover the sales tax.
Contact Mac App Store Supprt to find out the details'
Mac App Store Support -
http://www.apple.com/support/mac/app-store/ -
everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???
Readers here are other Users like you. You need Apple Customer Service. call them.
-
As the title says, I have been using a Visa debit card since 2010 for my iTunes account. It has been used to purchase apps and free apps but now I can't download either. It says that my payment is declined. I have money on my card and my bank account shows that my apps and music purchases have been paid for. I can't even get free apps.
Do you have enough funds in your bank account?
otherwise iTunes sometimes black lists card if there are too many fradulent purchases
Reason why they might black list a card is possibly you call in for alot of fradulent purchases
One more reason can be because iTunes does actually limit the amount you can change payment methods
Call AppleCare Phone support and have your call directed to iTunes Store
1-800-275-2273 -
I use my credit card every time but this time it say disline But I have money in the card? And I don't have any other card
Hello Ismailbusherin,
From what I can gather, you are receiving a message stating your payment is being declined. You may want to revisit the payment information associated with your Apple ID to make sure the data is correct:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Why does my billing info keep popping up when I'm trying to buy music?
Every time I try to purchase an album it keeps showing me "Iniffucient remaining store credit" and I dont know what that means but when I typed my password and click billing info it takes me to my billing info and when I click done at the bottum of the billing info it doesn't do anything but stay on the billing info. I dont know what to do.
It could be that iMovie is in a hang condition, in which case, it is in a loop that will not end. If so, you should force quit iMovie and start again.
You may need to trash the preferences file before trying again. Instructions here.
https://discussions.apple.com/docs/DOC-4061
It might also help to restart your Mac before trying again.
To tell if it is in a hang condition, go to Activity Monitor and click on iMovie in the Process Name column. Then click the Inspect button. You will see a line that says % CPU and Recent Hangs. If recent Hangs is not zero, you are probably in a hang condition. If Recent Hangs is zero, just let it finish. -
Won't let me purchase Iphoto book, keeps saying approve billing info and i have!
i keep trying to order a photo book, but it says assembling and then tells me my billing info has changed and i need to approve it.
i've don't that so i don't understand what the problem is. it's a really important book and time sensitive and this has really messed things uptried that, but the "teacher" person was trying to have the info wiped clean and then when i go to buy book then change the account stuff from there...
i just don't understand step # 7 says there's a place saying "method of payment" all i can find in the account stuff is 'change billing or address info'
7) Scroll down to the bottom of the screen to the "Method of Payment" section.
8) Remove your credit card number, then click on "Continue".
9) Open iPhoto and select "Buy Book".
10) Click on "Account Info" (or "Set Up Account" if "Account Info" is greyed out)
11) Enter in the same Apple ID and password you used to sign in to the Apple Store.
12) You will be prompted to go through three different steps to enter in your billing information.
13) Submit your order." -
Im trying to update my billing info but apple wont accept my debit card
I spent 5 dollars on a app on my phone. It didnt ask me for anything about my debit card then. Now one of my apps needs to be updated. It asked me to sign in and update my billing info. I go i change my security code and the experation. I also made sure everything else was correct and it was. When i pressed done it said "your payment method was declined". I checked my bank to see if i have money and i do lol but it wont accept my new debit card and im about to do some stupid **** because im ******
Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
http://support.apple.com/kb/HT5552
Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards. But if you insist, you can contact the iTunes Store and ask if they can help:
http://www.apple.com/emea/support/itunes/contact.html
Regards. -
I've been trying to update my apps but it keeps asking for my billing info so i retype everything and it keeps saying my security code is invalid when i know its not. It is same card they had on file before and the same security code but now it wont take it and i cant update anything. HELP!
If you're positive the information is correct, ask the issuing bank why the transaction is being rejected.
You're getting this error because the store can not authorize the card with your bank.
Maybe you are looking for
-
Using the Remote App and playing iTunes from a shared Library
I have a playlist set up in my main iTunes library on my iMac. This is a shared library on my local network at home. I can access and play the library remotely from my MacBook. I want to move my MacBook outside with external speakers for a party.
-
BIf i have AT&T as my services is it necessary to have iTunes installed on my pc and or laptop to tether with USB or wirelessly...??
-
How to display user-editable title in control template (search web part)
Hi all, SharePoint 2013. I've created a custom control template for a search box. In the settings there is an option to display the chrome, which will display the Title above the web part as entered by the user in the settings for that web part. H
-
OpenGL Photoshop CS5 and memory management by OSX 10.6
I was able to find out quite a bit about the secrets around this issue - see my post on "NVIDIA Geforce 9400M and Adobe Photoshop/CS5 question". What I still do not understand is the following Apple-remark (in this case on the 17" PowerBook) NVIDIA G
-
CRM 2013: missing conversion of activities to campaign responses
Hi! Recently we upgraded from CRM 2011 to 2013 and now I am looking for a functionality, which I am quite sure was there in 2011: in a campaign I can distribute a campaign activity and get a number of activities of a certain type depending on the cha