Why dose iTunes not recognize my iphone or a new I touch

My son got a new Itouch from his grandfather when I hooked it up to our Itunes account itunes didn't even recognize it was connected. I was also updateing my 3gs phone and it crased and now Itunes will not recognize it either  any help would be nice

Does anyone know what could be done to fix this?
Get a SIM from the carrier it is/was locked to.  It can be any sim, doesn't have to be active.

Similar Messages

  • Why does Itunes not recognize my iphone 3GS on any windows computer?

    I have had my Iphone for a little while now and itunes on my computer was working and the phone was doing fine except that the usb wall charger would not charge my phone in less i plugged the phone in first, turned it off, then turned it back on and then the wall charger would work correctly. This was more irritating then anything and I had read on the internet that updateing to 4.3.1 would fix the issue. So I was using iOS 4.2.1 on my iphone 3GS and decided to go ahead and update to 4.3.1, after doing so itunes (newest version) will not recognize my Iphone no matter which computer I plug it into (I have tried 3 other computers, 2 of which run Windows 7 64 bit and the other running Windows XP 32 bit). I have tried reinstalling the newest version of itunes on 2 different computers which included deleteing ALL folders and/or files related to apple, itunes, quicktime, or any other program that i may of had on that computer. I also uinstalled the apple mobile device driver in Device Manager to try to see if that would fix the issue at the same time. None of that worked on either PC. I then tried connecting my Iphone to a computer I had never had it on period. This computer also never had itunes or quicktime on it so i figured this would be a fresh start. I again installed the newest version of itunes and then connected my Iphone to that computer for the first time, which again resulted in not working. My last try was connecting my Iphone into my brothers computer that already had itunes on it, and he has a ipod in which he has used on that computer many times, his ipod still connects and itunes recognize's it just fine, however again itunes would not recognize my iphone. Next I thought maybe if I put my iphone into recovery mode and then connect it to my computer itunes would find it, which would correct the problem after I exited recovery mode. Yet again to no avail, and i tried this on all 4 computers as well... Lastly I tried to just reset my iphone and let it come up while connected to the computer, but sadly, to no avail.
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    Oh, and lastly... updateing from 4.2.1 to 4.3.1 did not fix the usb wall charger issue... After all of the above all I achieved was to add another problem to the table of which previously consisted of a problem that was simply irritating and annoying.
    Thanks in advance for any advice and/or solutions that may lead me to resolving this issue.

    Try here for help:
    Windows: http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
    Mac: http://support.apple.com/kb/TS1591

  • Itunes not recognize my iPhone 4

    My problem
    ==========
    iTunes starts fine, works fine.
    When I connect my iPhone to USB, then iTunes freeze.
    If I stop "Apple Mobile Device" then iTunes works, but not recognize the iPhone.
    My System
    =========
    Windows XP - SP3
    iTunes 10.2.1.1 (The latest version. Freshly downloaded)
    iPhone 4
    iOS 4.3
    in my device manager, Apple Mobile Device USB Driver is active.
    I've tried followings
    =====================
    I've re-installed all apple programs according to the article http://support.apple.com/kb/HT1925
    Restarted the computer more than thousand times.

    Hi,
    Hopefuly I can diagnose and solve your dilemma today!
    First,
    Hold the Home button and On button, keep holding until an Connect to iTunes logo appears,
    Once this is done you must plug your iPhone into the computer and restore.
    Your computer will recognise your iPhone once it's in "Recovery Mode"
    Yellow Bird

  • TS1538 iTunes not recognize my iPhone in Windows 7 (64 bit)

    I did ALL advices found on Apple support forum! Still cant see my device! What shall I do?! I have latest iTunes 11.0.1 (64 bit).

    not just not sync it does not recognize the windows itunes recognizes not only the most work when he wants ¬ ¬

  • New version of itunes not recognize my iphone

    itunes not find my devices

    Hey yasharfromspanish fork,
    Thanks for the question. I understand that you are experiencing issues with iTunes recognizing your iPhone 5s. The following resource may provide a solution:
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
    http://support.apple.com/en-us/TS1538
    Thanks,
    Matt M.

  • Why is iTunes not recognising my iPhone?

    Hi, I was wondering if anybody here could help me. iTunes is not recognising my iPhone (4S iOS 6.1.3) although my computer is recognising it as a camera and is set up to automatically import photos - I'm not sure if that makes a difference. I looked on the Apple troubleshooting page for this problem and the support given was clearly for an older version of iTunes so it could not help me.
    It would probably be helpful to note that my iTunes was recognising my iPhone perfectly fine before I updated it to iOS 6.1.3 last night.

    I should add that iTunes 'devices' in the prefs does show an iPhone backup from just before I installed Lion, however when I connected the first time, there was this issue. I have disconnected the iPhone and reconnected it, and now the iPhone comes up as connected to the backup, however the "sync" button is not present, but rather the "apply" one, suggesting I have made a change. So I guess it is all there and safe.

  • ITunes not recognize my Iphone.

    I use Windows 7 and its not recognizing my Iphone.  Not even listed.  Any help would be appreciated.

    Is this a new problem, or has it never worked? Here is a tip from Apple: http://support.apple.com/kb/TS1538
    If it just stopped working in the past few days I've seen reports that the latest Windows update may have corrupted the Windows Network Database. If this is a possibility, after going through the steps in the link, open a command line window and enter:
        netsh winsock reset
    Let us know what works, or if nothing does.

  • Why is Apple not offering AppleCare Plus on the new iPod Touch 5th Gen?

    I don't understand why Apple would offer damage protection on iPhone and iPad, but not on iPod touches? Unless Apple offers a replacement model for $149 ($99 plus $49 deductable), then I don't see the point. However, I still think it makes the purchase decision a lot easier on parents knowing that a $300 or $400 device can be protected in case of accidental damage.

    That question would be more appropriate for Apple support. All of here are only end users like yourself and can only speculate as to why it's not being offered for the 5G iPod Touch.  However, speculation of Apple products and such are prohibitied on these forums. Sorry.
    B-rock

  • Why does iTunes not recognize my phone and looks at it as a new phone everytime I connect?

    It started after the iOS 5.0 upgrade. Continues after iOS 5.0.1. (I have been syncing the same iPhone, my iPad 2, my iPod touch, and an older iPod Nano, for months.) I connect (via USB or wireless) and iTunes says "This computer has previously been synced with an iPhone or another iOS device", then gives me the option to either set it up as a new phone or restore from the backup of what is actually the same phone. I can initiate a sync from within settings on the phone and it will sync, but the iTunes screen continues to say the same thing... although it updates when the last backup of the phone was done. So I never get to the usual Summary and other detail 'tabs' in iTunes where I can make changes to the phone, select a movbie I want on it, rearrange apps, etc.
    Appreciate any ideas!

    I had a similar experience, Stevenfromchesapeake (see post under name Mojarashe posted on Sat. nov. 18). My situation is less complicated because I only own 1 apple device (iPhone 3gs).
    After 4 days without access to essential tasks and information, I decided to hit the option to set up as a new phone. To my surprise, one of the options on the next screen, was to name my device the same name it previously had.  The menu bar with Summary, Info, Music, Apps, Books, Movies, TV Shows, etc. detail tabs in iTunes reappeared.
    You'll note if you read my original post, I went through several steps before giving up and selecting the set up as a new phone option.  Those steps included removing all 6 iTunes related components, restarting my computer, and then reinstalling iTunes from the Apple site.  Once this was completed, I connected my iPhone and said a prayer when I selected "set up as a new phone".
    Hope this helps! Good Luck!
    JMH

  • Why is iTunes not showing all iPhone Apps to update?

    When checking for updates for my purchased apps in iTunes I sometimes have a few to download - no problem there.
    My wife uses the same PC/iTunes but with her own Apple-ID. She can sign in and do the same. Every now and then there are available updates on both Apple-IDs which we can download and sync without any problem. All OK so far.
    However, after downloading all available updates for both Apple-IDs and syncing to the iPhone, the App Store on the phone tells me there are more updates. As they are listed on the phone I can check the list against the Apps in iTunes (using get info) and sure enough there are updates available which iTunes does not tell me about. This means I have to update each one on the iPhone to get the updates instead of getting them all automatically using iTunes.
    If I browse to an affected App in the iTunes App Store, the button beneath the icon shows as 'UPDATE' even though checking for updates does not identify it.
    Using iTunes 10.6.0.40 on Windows Vista with iOS 5.1 on iPhone 4.

    I've always assumed those silly strings were recording the results of the gapless playback analysis but whatever they're for it would be better if they were stored in a spare field.
    Windows Media Player/Windows Explorer may be less fussy on embedded artwork formats than iTunes or the media file might actually be missing the art but the Windows Explorer cache (Thumbs.db) still shows it. You say removing-reimporting doesn't help but I assume you can still paste new artwork in and have it remembered. If so you might want to use the following tool to at least take some of the effort out of searching out which tracks you need to repair.
    *How to find tracks without artwork*
    To find all the tracks without artwork so that you can update them you can try http://www.stum.de/itunes-find-tracks-without-artwork/ for Windows or http://dougscripts.com/itunes/scripts/scripts13.php for Macs. Use Google, Amazon, Discogs etc. to locate relevant jpeg images. Ideally these should be square, 320x320 pixels or above and borderless to give the best results in the various menus. If you have artwork for some tracks of an album, but not others, select a track with artwork, right-click (Option-Click for Macs) on the art & click copy, then select all the tracks of the album, use CTRL-I or Command-I to *Get Info* and then paste the image into the artwork box.
    I say 320x320 because I believe (from using TouchCopy) that it's the size used in the iPod cache so if you're going to crop or resize you might as well work to that size. Otherwise 200x200 is probably good enough.
    tt2

  • Why is iTunes not recognizing my iPhone?

    I have not had any problems with my iPhone 4s connecting to my computer but I recently got my hardrive replaced on my MacBook Pro and now my iPhone will only connect to iPhoto and not iTunes.  How can I fix this so I can have my iPhone appear in iTunes when I connect it to my computer?

    You may need to authorize the computer... http://support.apple.com/kb/HT1420
    Also see this for troubleshooting connecton problems... http://support.apple.com/kb/TS1591

  • Why is iTunes not on my iPhone anymore?

    one day I got on my phone and iTunes was gone. I went to settings to see if maybe it was turned off or something but I just don't know help please 

    There has been a issue with ringtones and apple knows about it and is working on fixing it.
    Apple is advising customers not to repurchase ringtones and if you did, just give them a ring and they will refund you.
    Until then don't purchase any more ringtones at least until the next update.
    You can request a refund by going to the Account section within iTunes on a Mac or PC, or you can get help by chat, or contact Apple Care.
    Phill

  • Itunes not recognizing my iphone after the new update. Help!

    Ok, so after my old dinosaur computer finally finished updating and restoring my iphone4 with the new software, everything seems ok with the exception of about 20 ringtones that didn't get restored over. So I go to replug in my phone and I get an error message saying "This iphone cannot be used because the Apple Mobile Device service has not been started."
    WHAT???? I just updated the stupid phone for hours and now it does  this? So now it's not even being recognized in my itunes window. Anyone???

    Envision99 is nearly correct.
    First thing to try is to re-install iTunes (download it HERE and run the installer) - but, there's no need to uninstall it first. If that does not correct the problem, you may need to remove and reinstall AMDS, as described in this linked kbase article.

  • ITunes does not recognize my iPhone 4-problem solved

    iTunes woudl not recognize my iPhone 4, and i finally figured it out why.  (I am W8)  Went to control panel, device manager, and expanded portable devices. I happened to have my iPhone plugged in to a USB port, and it showed up.  Clicked on the iPhone, clicked on the driver tab, and updated the driver.  Now it connects to iTunes.
    So apparently the driver in my iPhone 4 was the problem.  The TS1538 article above did not address this issue.  I still think it has something to do with the iTunes 11.1.1.11 update, because my phone and my wife's iPhone 4s worked before the update and didn't after the update.  My guess is this is the problem many are having right now.

    Hi karwilson,
    Thanks for using Apple Support Communities.  If iTunes doesn't recognize your iPhone, this article may help:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If issues persist, a thorough removal and reinstall of iTunes would be the next thing to try:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Cheers,
    - Ari

  • Why is my itunes not recognizing my iphone 4S?

    When I plug in my iphone 4S to my Mac computer, iphoto is the only application that opens.  Why does itunes not open when I plug in my iphone?  Why does itunes not even recognize my iphone?

    The problem is that your MacOS and iTunes versions do not support the iPhone 4. The minimum requirements are written on the box.
    Please check out this thread....https://discussions.apple.com/message/16126807#16126807
    So first, just get the upgrade to at least 10.5.8.
    I'd suggest that you go to 10.6 (Snow Leopard) in the Apple Store but be sure to check that you have the minimum hardware requirements on your Mac.
    Then get the latest version of iTunes.

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