Why dosent my computer recognize my ipod?

Everything was allright until my usb cable got damage, then i buy a new usb cable, y also remember i was deleting things in my computer so that i could have it a little bit faster, and after i connectec my ipod to my pc it came out a masage that said usb device not recognized, and i am really frustated because i have that ipod for a long time now and and i dont want to lose my music and videos of my ipod, please please can anyone help me, i am from puerto rico so anyone can answer me in spanish and english, please i dont now a lot about technology and i need help

iPod not recognized in 'My Computer' and in iTunes for Windows 
iPod Nano 5th Gen. User Manual 

Similar Messages

  • Why wont my computer recognize my ipod

    my computer will not recognize my ipod and its locked up

    Verify that your itunes on your compute is up to date.

  • How do I make my computer recognize my ipod?

    Help anybody,
    I've been an iPod user two years now, I own a 4G 40 gig iPod
    I use my iPod as a hard drive for all my files, it was fine until two days ago when I noticed a folder icon when I turned it on, from then on I can't get my computer/itunes to mount my iPod (i.e. my PC hangs), as a result I can't access any files i recently put in and I can't load any music
    I suspect that the hard drive is damaged (I really hope I'm wrong on that one), but what puzzles me is that I can still play songs on it...
    Can I play songs on my iPod even if the hard drive is damaged?
    Is it possible that files that I loaded were corrupted and as a result corrupted my iPod?
    lastly,
    How do I make my computer recognize my iPod?
      Windows XP Pro  

    Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various ‘generic’ solutions that you can try in an effort to correct your problem. One should work. These are listed in simplest to more involved order (usually).
    First, make sure that the iPod is fully charged.
    Try Resetting Your iPod while it's connected to the computer.
    Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
    This will often get it recognized. It may take several attempts.
    Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
    Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
    Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
    If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
    -- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
    -- Right-Click on the iPod and select “change drive letter”
    -- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
    -- Safely eject the iPod
    -- Reboot the PC
    If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
    Your PC may have difficulty with the USB2 protocol and the iPod. See this Article for a possible solution: iPod not Recognized Correctly
    Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
    Also See:
    Your Windows PC doesn't recognize iPod
    iPod does not appear in iTunes or on the desktop
    iPod appears in Windows Explorer but does not appear in iTunes“Strange iPod Behavior within Windows”
    If you are getting a ‘Missing Drivers’ message, try this:
    1. Go to http://www.driverguide.com and register (free)
    2. Download ‘usbstor.sys’ & ‘usbstor.inf’ to your PC and place them in your i386 Folder
    3. Update both drivers by selecting the two files you just downloaded
    4. Reboot computer
    5. Open iTunes and then connect you iPod
    If all the above fails, you may have a Virus, Malware or SpyWare problem.
    If you do find that your Device Manager is blank, you should probably check up on this issue first: No Items Appear in the Device Manager List When You Open It

  • My computer recognizes my ipod touch as a camera, but won't show up in itunes.  How do I fix this problem so i can continue to add music from itunes?

    My computer recognizes my ipod touch as a camera, but won't show up in itunes.  How do I fix this problem so my ipod shows up in itunes again and I can continue to add music to my ipod?

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • My computer recognizes my iPod but it does not apea

    when I connected my iPod80GB to the computer it used to recognize it difficultly and then it could only have 300 songs, if I put more it didn't work and i had to restore it. But now, my computer recognizes my iPod but it doesn't appear on iTunes

    try these steps
    http://support.apple.com/kb/TS1363

  • TS1380 Computer recognizes your iPod touch as a camera but it doesn't appear in iTunes

    Has anyone had this problem? Computer recognizes your iPod touch as a camera but it doesn't appear in iTunes

    iOS: Device not recognized in iTunes for Windows

  • HT3951 I have a 3rd generation ipod nano and I recently downloaded itunes version 1.1.3. my computer recognizes my ipod and says it's connected, but it won't sync some new songs I just downloaded. why not?

    Why can't I sync my ipod? and where is the newest sync button? there is no more file and sync button anymore.

    Are you sure you have a 2G iPod? See:
    Identifying iPod models
    A 2G can go to iOS 4.2.1 via iTunes directly if you have iTunes 10.X on your computer.
    A 1G can go to 2.2 via iTunes amd 3.1.3 via the link proved already in this discussion.
    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    From:
    http://support.apple.com/kb/TS3694#error1

  • Why won't my computer recognize my ipod when I try to restore it?

    I've had a problem with my ipod saying "do not disconnect". I've gone through every step to no avail. When I tried to restore the ipod and launch the updater, it's telling me it "can't mount ipod". My usb port is fine and the computer recognizes the fact that something is plugged in, but isn't recognizing the ipod. (It still says do not disconnect) The only other thing I can think of is that it might be the cord, but we were able to use it once (only once!!!) and download music. It hasn't worked since.

    You must mean Adobe Flash Player and Adobe Shockwave Player. Get the latest versions here:
    http://www.adobe.com/downloads/
    Right side column.

  • TS1363 My windows 8 computer recognizes my ipod, but I does not show up in itunes. I see my playlists but I can't add or delete any songs?

    I don't understand why I cannot add or remove or sync music etc. on itunes. My computer recognizes my device, itunes has my account but the two do not interact?

    Hi donfrommars,
    Welcome to the Apple Support Communities!
    Please use the following article for information and instruction on deleting the U2 album from your devices and account.
    Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases
    Have a great day,
    Joe

  • How can I make my computer recognize my iPod Nano?

    My computer was recognizing my nano until today when I unplugged it and plugged it back in a few hours later and now I can't get my computer to recognize my iPod. I took it to my parents house, loaded a bunch of songs to it and when I brought it back my computer did recognize it but then I unplugged it and it doesn't anymore. I uninstalled and reinstalled the iPod and iTunes software and did everything I could think of but since my computer isn't recognizing it, the software isn't either. I have read all online manuals and many, many posts and I can't find any answers but I have tried everything that I can think of.
    Thanks for any and all help you can give me.

    yeah imn having the exact same problem. mine never worked for about the first 10 times i tried it and then it worked one time all of a sudden and then the next time i plugged it back in (not changing anything) it just didnt work again. i have all the latest apple software and all that it just wont work.
      Windows XP  

  • My computer recognizes my iPod nano but not my iPod shuffle

    I don't know how to get my computer and iTunes to recognize my iPod shuffle, but I already have a nano that works perfectly with my computer.

    If you're connecting them both at the same time -- don't. Unplug the Nano dock, and plug the Shuffle into the same USB port -- preferably through a USB extension cable (to preclude any physical connection problems with the Shuffle). Unless there's something wrong with your Shuffle it should appear in the iTunes Source List, just like your Nano.
    Roger

  • My new computer recognizes my ipod, but I cannot sync them.

    I transferred my itunes library from my old computer to my new, but cannot sync my ipod to the music library.  Instead of getting the message that my new computer does not recognise the device, the computer does recognize my ipod, but won't sync with it.  Is there a way to get the ipod to sync with the new computer or at least to move things from the itunes library to my ipod?

    iPod Classic are high drain USB devices, I hope you are not trying to connnect them simultaneously to iTunes, which will definitely hang your USB Host controller, thereby freeze iTunes.
    But here is an Apple Support Article on using multiple iPods for iTunes.
    http://support.apple.com/kb/HT1495?viewlocale=en_US
    Have nice day!

  • •Computer recognizes your iPod touch as a camera

    Computer recognizes my I pod Touch as a camera

    If the iPod does not appear in iTunes:
    iOS: Device not recognized in iTunes for Mac OS X
    or
    iOS: Device not recognized in iTunes for Windows

  • Why ITunes do not recognize my iPod Touch

    Hi everybody!
    I have an IPod Touch and for some weeks, I have big problems with ITunes I can not solve.  Let me explain:
    Initially, it worked fine.  Then one day, decided that ITunes does not recognize my IPod Touch, more precisely it do not read more.
    When I plug my IPod Touch, ITunes tries to read it and then a message appears saying: «ITunes can not read the contents of the IPod xxxx».  Then they told me to restore my IPod to restore the original settings, I tried but it did not work either because after a while a message appears telling me that my internet connection failed while yet it works!!?!!
    Then I tried to solve the problem in the tab «Help» ITunes under «establish a diagnosis» and then the test tells me that there is no IPod detected while my IPod is plugged and recognized in Windows Vista.  It tells me: «ITunes could not connect to the IPod xxxx because the record is missing the match.» What does that mean??
    I also tried everything in the Apple support and nothing worked.  My IPod ans ITunes are up to date.  I even uninstalled ITunes and any Apple product for the reinstalled everything but it still does not work.
    Does anyone can help me??
    I confess that I am discouraged and frustrated.
    Thank you in advance!
    Zazzz
    P.S. Sorry for my English.... I'm French, but I try to speak English for speak with you!
    Bonjour tout le monde!
    J'ai un IPod Touch et depuis quelques semaines, j'ai de gros problèmes avec ITunes que je n'arrive pas à résoudre.  Je vous explique:
    Au départ, tout fonctionnait bien.  Puis un jour, ITunes a décidé qu'il ne reconnait plus mon IPod Touch, plus précisémment il ne le lie plus.  Lorsque je branche mon IPod Touch, ITunes essaie de le lire puis un message s'affiche me disant: «ITunes ne peut pas lire le contenu de l'IPod xxxx».  Puis on me dit de restaurer mon IPod afin de rétablir les  paramètres d'origine, ce que j'ai essayé mais ça ne fonctionne pas non plus car après un temps un message s'affiche me disant que ma connexion internet a échoué alors que pourtant elle fonctionne!!?!!
    Puis, j'ai essayé de résoudre le problème dans l'onglet «aide» d'ITunes sous établir un diagnostique et là, le test me dit qu'il n'y a aucun IPod détecté alors que mon IPod est bien branché et reconnu dans Windows Vista.  On me dit aussi: « ITunes n'a pu se connecter à l'IPod xxxx car l'enregistrement du jumelage est manquant».  Qu'est-ce que ça veut dire??
    J'ai aussi tout essayer dans le support d'Apple et rien n'a fonctionné.  Mon IPod et ITunes sont à jour.  J'ai même désinstallé ITunes et tout les produit Apple pour tout réinstallé mais ça ne fonctionne toujours pas. :-(
    Est-ce que quelqu'un peut m'aider??!! 
    J'avoue que je suis découragée et frustrée.
    Merci d'avance!
    Zazzz

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • Why won't iTunes recognize my iPod, ever since I got an external hard drive

    I got an external drive and store my library there on the external drive. Ever since, iTunes will not recognize my iPod so I cannot update anything. Any suggestions?? Do I need to store the music on my hard drive and only use the external drive for back up?

    If you want to make another drive (direct or portable) on your PC the main music location for iTunes, move all song files there, as well as any future imported music from CDs, here is one method (see the links below):
    You will maintain your playlists, ratings, comments, etc. This will only move your music folders location, NOT your iTunes program files. It is my opinion that programs (i.e. – iTunes) work better when installed on your main hard drive. At the very least, it makes it easier to manage all your programs if they are centrally located on one hard drive (the Windows default standard).
    See these links for some step-by-step info:
    iLounge: Moving your iTunes Library to a New Hard Drive
    MacMuse: iTfW: Move iTunes music/Library to new drive
    iTunes: Moving your iTunes Music folder
    If you are moving the music to an external hard drive or network drive, after the transfer, and to work correctly, the drive must be running prior to your opening iTunes. If not, iTunes will reset the location of your music folder location to the default.

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