Why Essbase filters not updated by Planning 9.3.1.0?

Question

Hi,
1) I added READ access to member in outline ( Planning 9.3.1) for user Sandy in two cubes but it did not create READ access in filter for third cube. How strange…
2) In that problem cube, I even cleared all data from HSP_Control_Access using DELETE FROM HSP_ACCESS_CONTROL
and restarted Planning service and ran Manage Database> refresh Filters. I added READ rights to Sandy - however, there is still no READ line in security filter fsandy in that one Planning cubes What am I doing wrong?
I even tried rebooting server and running the following:
CubeRefresh.cmd /A:PLAN2 /U:admin /P:password /C /F /DEBUG
Cube refresh completed successfully.
But I still can’t get a READ line for fsandy in filter:
fsandy
          Application: PLAN2
          Database: Product
          Default Access: Create
          Active: TRUE
          Number of rows: 1
               None: @IDES("Account"),@IDES("Scenario"),@IDES("Version"),@IDES("Company"),@IDES("Cost Center")
What else can I do to get filter fsandy to have a line for READ in the 3rd problem cube?

Answer 1

Thanks everyone for chipping in to help.
I think this is a bug in 9.3.1.0. Can anyone confirm it is fixed in 9.3.1.2 ?
Sandy is provisioned as Server-Access in HSS's Essbase.
I even provisioned the user as Interactive user in Planning.
I created a new NATIVE user and give it access to members as a test. No luck - no READ filter was created.
More observations:
in Dev server 9.3.1, not one user's filter have "READ" access in 9.3.1/Essbase cube Product.
In contrast, in v9.2 planning in production server, users' filters do have READ access in Essbase cube Product. 9.2 users are provisioned as Server-Access in HSS's Essbase and provisioned the View user of Planning.
I exported security from 9.2 and imported them into 9.3.1 (using exportsecurity) and ran all the utils such as updateusers and provisionusers.
I did try manually adding all dimensions members such as Actual, 111 (cost center), "all accounts"...
Sandy is part of Group. I'll try to remove him from group and see what happens.
I also tried changing cost center, did not help.
When I ran Manage Database> refresh Security Filters, I tried all options (Shared Members/Validate Limit).
Edited by: user643332 on May 13, 2009 9:55 AM
Edited by: user643332 on May 13, 2009 10:01 AM