Why everytime I purchased a song on my iphone and 1 day after downloaded it, the artwork disappeared? please help. iOS 8.1.3 iphone 5s here.
why everytime I purchased a song on my iphone and 1 day after downloaded it, the artwork disappeared? please help. iOS 8.1.3 iphone 5s here.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue persists, take the device to Apple for evaluation and possible replacement.
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I have a question, why is it I can't purchase a app at App Store it says "Your payment method is not valid in this store" and I've got a Visa card and my location is in the Philippines. Please help me, what can I do?
Your visa card is a credit card, not debit card? Do you meet the requirements as below, interpreted strictly?
Philippines - http://www.apple.com/legal/itunes/ph/terms.html - "The iTunes Store, Mac App Store, App Store, and iBookstore services (the "Stores") accept credit cards issued by banks in the Philippines or Content Codes as forms of payment." -
Upgraded to lion and now songs and books bought on my Mac will not open on my iPad....songs are " waiting" forever and books will not open when
selected. Thanks for any help anyone might be able to provide.Upgraded to lion and now songs and books bought on my Mac will not open on my iPad....songs are " waiting" forever and books will not open when
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Apple website says I need Snow Leopard 10.6.8 to upgrade to Snow Lion. I have exactly that. But when I try to purchase Snow Lion on the App Store , I get a message saying 'Snow Lion' cannot be installed on your mac. My mac was born sometime in 2007 I think but if it has 10.6.8 why can I not install Snow lion??
Is your Mac an iMac, or Macbook?
Here are the system requirements for Mountain Lion (I think is what your refer to as Snow Lion) in the link below.
http://support.apple.com/kb/HT5444
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Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution! -
i have a big problem why is it i cant update my ipod touch 2g into ios 4! im using the latest version of itunes and everytime i click "update" it stucks on the "contacting server" please help i want to update it now
Maybe here:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!
There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again. -
hello, why is all of my music on my iphone but only a few songs on my itunes on my laptop? it seems like its not updating on my laptop because it still says i have credit and i know i that there isnt any please help thanks
If they are iTunes purchases that you bought on your phone then have you copied them over from it to your computer's iTunes ? If that is the computer that you sync the phone to then you should be able to copy them over by connecting it and doing File > Devices > Transfer Purchases. Or (depending upon what country that you are in) you might be able to redownload them directly on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.
In terms of your account's balance, have you tried logging out of your account on your computer (Store > Sign Out menu option) and then logging back in (it will change to a Store > Sign In option) and seeing if your balance changes ? -
I have Purchased a song through iTunes which cost is 15 Rs.But the bank has debited 95rs from my account .Let me know the reason behind that?
We are itunes users just like you. We would have no idea why.
Contact itunes support and ask them. -
Ok. So my iTunes started acting up a few months ago. ALL of the songs I purchased from the iTunes store stop in the middle of the song and then go back to the begining (I keep it on repeat one song by the way). Please help!!! (Windows 7) I would really like to hear my songs all the way through, but I can't . I tried the "Convert Protected ACC files to Purchased ACC files fix" but it DIDN'T work. I don't know what to do. It does it when I transfer the music onto my Classic too.
What do you mean "doesn't recognize"?
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I purchased a song off of itunes and it said it downloaded successfully, but when i try to listen to that song it only plays 2 seconds of that song and i cant figure out how to download that song again. What can i do.
Delete it, click here, and follow the instructions.
(88741) -
I purchased two songs on i-tune and when I attempt to down load them, I get an error,"you do not have enough access privilege for this operation.?????
To fix Home folder permissions
Open the Terminal application in the Utilities folder. At the command line prompt enter or paste the following command line:
sudo chown -R `id -un`:`id -gn` ~
Press RETURN. You will be prompted to enter your admin password which will not be echoed. -
After I purchase a song how do I get it into my ipod - the ipod is plugged into the computer
after I purchase a song how do I get it into my ipod - the ipod is plugged into the computer
How did you purchase the song, it iTunes? If so, then sync the music to the iPod. See this support document for help with syncing content. Sync your iPhone, iPad and iPod with iTunes using USB - Apple Support
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When trying to purchase a song, itunes comes back and says my ID has been disabled. I am signed in and I get their emails.
It is very hard to contact live help unless you have Apple Care:
http://www.apple.com/support/contact/
Just to make sure you've followed the Express Lane this way (Account Management):
You're having a problem with your account, not the iPhone, so email via the Express Lane may be your only contact, sorry. -
I download songs from my dropbox to my macbook pro and then upload them to my updated iTunes. iTunes plays them in entirety, but when i update my iTunes match, my iPhone and iPad skip many of the songs and albums. Why? I have tried everything.
If you have manually manage set, you do not sync.
If you want to sync, select the content desired to sync and sync.
This is all covered in the User's Guide.
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