Why firefox crash when I open gmail or google translate?
when I open new gmail or google translate firefox crash again and again Its happening after updating into firefox 3.6.19. It also causes for slowing my computer now what can I do?
This is a known issue with Adobe Reader, and it depends on Adobe updating their plugin.
Whilst you're waiting for Adobe to fix their plugin, you can disable it and fallback to the default PDF reader in Firefox by following these steps:
#Go to ''Tools'' > ''Options'' (or ''Firefox'' > ''Options'').
#In the Options window, select the ''Applications'' tab.
#In the ''Search'' field, type ''PDF''. You should find ''Portable Document Format (PDF)''.
#On the right handside you should find an ''Action'' column. In order to view PDF files in Firefox, choose ''Preview in Firefox''.
Did this fix your problems? Please report back to us!
Thank you.
Similar Messages
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Firefox crashes when I open Adobe (pdf) ALL plug ins are up to date as is FF
This is a known issue with Adobe Reader, and it depends on Adobe updating their plugin.
Whilst you're waiting for Adobe to fix their plugin, you can disable it and fallback to the default PDF reader in Firefox by following these steps:
#Go to ''Tools'' > ''Options'' (or ''Firefox'' > ''Options'').
#In the Options window, select the ''Applications'' tab.
#In the ''Search'' field, type ''PDF''. You should find ''Portable Document Format (PDF)''.
#On the right handside you should find an ''Action'' column. In order to view PDF files in Firefox, choose ''Preview in Firefox''.
Did this fix your problems? Please report back to us!
Thank you. -
Browsers on my MacBook Pro Early 2011 running Yosemite keep on crashing when connected to gmail or google drive. This happens with Safari, Firefox and Chrome. Any suggestions on further digging?
Here is the most recent crash and this one involved Safari:
Process: com.apple.WebKit.WebContent [13867]
Path: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 10600 (10600.1.25)
Build Info: WebKit2-7600001025000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [312]
User ID: 503
Date/Time: 2014-11-20 23:13:50.158 -0700
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: 7BD1BB1A-05E8-2E0A-0AEC-194138422DAF
Sleep/Wake UUID: A82848B2-ADC0-4EED-BB1B-7CC2488FDC35
Time Awake Since Boot: 5400 seconds
Time Since Wake: 4100 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000015
VM Regions Near 0x15:
-->
__TEXT 0000000106b11000-0000000106b12000 [ 4K] r-x/rwx SM=COW /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.security 0x00007fff8820d336 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 18
1 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
2 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
3 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
4 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
5 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
6 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
7 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
8 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
9 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
10 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
11 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
12 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
13 com.apple.security 0x00007fff8815f523 Security::TrackingAllocator::~TrackingAllocator() + 37
14 com.apple.security 0x00007fff8815e7ba Security::DbVersion::open() + 2156
15 com.apple.security 0x00007fff8815dbce Security::DbVersion::DbVersion(Security::AppleDatabase const&, Security::RefPointer<Security::AtomicBufferedFile> const&) + 154
16 com.apple.security 0x00007fff8815d7e0 Security::DbModifier::getDbVersion(bool) + 308
17 com.apple.security 0x00007fff8815d68d Security::DbModifier::openDatabase() + 55
18 com.apple.security 0x00007fff8815d369 Security::Database::_dbOpen(Security::DatabaseSession&, unsigned int, Security::AccessCredentials const*, void const*) + 85
19 com.apple.security 0x00007fff8815cc4f Security::DatabaseManager::dbOpen(Security::DatabaseSession&, Security::DbName const&, unsigned int, Security::AccessCredentials const*, void const*) + 67
20 com.apple.security 0x00007fff8815c912 Security::DatabaseSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 156
21 com.apple.security 0x00007fff8816bc7a cssm_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 219
22 com.apple.security 0x00007fff8816b9bf CSSM_DL_DbOpen + 111
23 com.apple.security 0x00007fff8816ac8e Security::CssmClient::DbImpl::open() + 212
24 com.apple.security 0x00007fff8816c075 SSDatabaseImpl::open(Security::DLDbIdentifier const&) + 59
25 com.apple.security 0x00007fff8816bdc1 SSDLSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 245
26 com.apple.security 0x00007fff8816bc7a cssm_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 219
27 com.apple.security 0x00007fff8816b9bf CSSM_DL_DbOpen + 111
28 com.apple.security 0x00007fff8816ac8e Security::CssmClient::DbImpl::open() + 212
29 com.apple.security 0x00007fff88183307 Security::KeychainCore::Trust::evaluate(bool) + 1865
30 com.apple.security 0x00007fff88182a10 SecTrustEvaluate + 48
31 com.apple.CFNetwork 0x00007fff8d1f8d26 SerializableArchive::add(__CFString const*, __SecTrust*) + 92
32 com.apple.CFNetwork 0x00007fff8d199c5f URLProtectionSpace::serializeToPropertyList(SerializableArchive*) const + 371
33 com.apple.CFNetwork 0x00007fff8d121d56 Archiver<URLProtectionSpace, _CFURLProtectionSpace*>::archive(_CFURLProtectionSpace*) + 36
34 com.apple.CFNetwork 0x00007fff8d121cc0 _CFURLProtectionSpaceCreateArchive + 60
35 com.apple.CFNetwork 0x00007fff8d1227ba -[NSURLProtectionSpace encodeWithCoder:] + 44
36 com.apple.Foundation 0x00007fff9667329b _encodeObject + 1144
37 com.apple.WebKit 0x00007fff900c15b6 IPC::ArgumentCoder<WebCore::ProtectionSpace>::encodePlatformData(IPC::ArgumentE ncoder&, WebCore::ProtectionSpace const&) + 210
38 com.apple.WebKit 0x00007fff900d14a8 bool IPC::Connection::sendSync<Messages::WebPageProxy::CanAuthenticateAgainstProtect ionSpaceInFrame>(Messages::WebPageProxy::CanAuthenticateAgainstProtectionSpaceIn Frame&&, Messages::WebPageProxy::CanAuthenticateAgainstProtectionSpaceInFrame::Reply&&, unsigned long long, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >, unsigned int) + 118
39 com.apple.WebKit 0x00007fff8ff73ae5 WebKit::WebFrameLoaderClient::canAuthenticateAgainstProtectionSpace(WebCore::Do cumentLoader*, unsigned long, WebCore::ProtectionSpace const&) + 123
40 com.apple.WebCore 0x00007fff8d9ffe1a WebCore::ResourceLoader::canAuthenticateAgainstProtectionSpace(WebCore::Protect ionSpace const&) + 58
41 com.apple.WebKit 0x00007fff8ff8872b WebKit::WebResourceLoader::canAuthenticateAgainstProtectionSpace(WebCore::Prote ctionSpace const&) + 25
42 com.apple.WebKit 0x00007fff9013e89e void IPC::handleMessage<Messages::WebResourceLoader::CanAuthenticateAgainstProtectio nSpace, WebKit::WebResourceLoader, void (WebKit::WebResourceLoader::*)(WebCore::ProtectionSpace const&)>(IPC::MessageDecoder&, WebKit::WebResourceLoader*, void (WebKit::WebResourceLoader::*)(WebCore::ProtectionSpace const&)) + 92
43 com.apple.WebKit 0x00007fff9013e304 WebKit::WebResourceLoader::didReceiveWebResourceLoaderMessage(IPC::Connection*, IPC::MessageDecoder&) + 220
44 com.apple.WebKit 0x00007fff8ffec16a IPC::Connection::dispatchMessage(std::__1::unique_ptr<IPC::MessageDecoder, std::__1::default_delete<IPC::MessageDecoder> >) + 94
45 com.apple.WebKit 0x00007fff8ffee2e2 IPC::Connection::dispatchOneMessage() + 114
46 com.apple.JavaScriptCore 0x00007fff9136e357 ***::RunLoop::performWork() + 423
47 com.apple.JavaScriptCore 0x00007fff9136ea22 ***::RunLoop::performWork(void*) + 34
48 com.apple.CoreFoundation 0x00007fff8fac8661 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
49 com.apple.CoreFoundation 0x00007fff8faba7ed __CFRunLoopDoSources0 + 269
50 com.apple.CoreFoundation 0x00007fff8fab9e1f __CFRunLoopRun + 927
51 com.apple.CoreFoundation 0x00007fff8fab9838 CFRunLoopRunSpecific + 296
52 com.apple.HIToolbox 0x00007fff9477a43f RunCurrentEventLoopInMode + 235
53 com.apple.HIToolbox 0x00007fff9477a1ba ReceiveNextEventCommon + 431
54 com.apple.HIToolbox 0x00007fff94779ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
55 com.apple.AppKit 0x00007fff883e3821 _DPSNextEvent + 964
56 com.apple.AppKit 0x00007fff883e2fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
57 com.apple.AppKit 0x00007fff883d6f73 -[NSApplication run] + 594
58 com.apple.AppKit 0x00007fff883c2424 NSApplicationMain + 1832
59 libxpc.dylib 0x00007fff8d486ef2 _xpc_objc_main + 793
60 libxpc.dylib 0x00007fff8d488a9d xpc_main + 490
61 com.apple.WebKit.WebContent 0x0000000106b11b40 0x106b11000 + 2880
62 libdyld.dylib 0x00007fff956165c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a4f722e kevent64 + 10
1 libdispatch.dylib 0x00007fff8be6ca6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8a4f152e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a4f069f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8fabab14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8fab9fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8fab9838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff885468f7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 8:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec42d4 JSC::BlockAllocator::blockFreeingThreadMain() + 228
3 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff90ec46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff90ec46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff90ec46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 12:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff8a4f152e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a4f069f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8fabab14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8fab9fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8fab9838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff8fb6fed1 CFRunLoopRun + 97
6 com.apple.WebCore 0x00007fff8d9f1654 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000015 rcx: 0x00000000000fc080 rdx: 0x0000000000086730
rdi: 0x00007fff590ec210 rsi: 0x0000000000000015 rbp: 0x00007fff590ec010 rsp: 0x00007fff590ec000
r8: 0x0000000000000003 r9: 0x00007fbdeac00000 r10: 0x0000000000000030 r11: 0x00007fbdeac00000
r12: 0x0000000000002cf8 r13: 0x00007fbdeac6bcd0 r14: 0x00007fff590ec210 r15: 0x00007fff590ec240
rip: 0x00007fff8820d336 rfl: 0x0000000000010202 cr2: 0x0000000000000015
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x106b11000 - 0x106b11ffb com.apple.WebKit.WebContent (10600 - 10600.1.25) <0052B6B6-528C-376E-AF59-16E17BB206E3> /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
0x106b1d000 - 0x106b1dfff WebProcessShim.dylib (7600.1.25) <98D0302B-2534-38AA-915E-3B367C1908AC> /System/Library/Frameworks/WebKit.framework/WebProcess.app/Contents/MacOS/WebPr ocessShim.dylib
0x10b3f6000 - 0x10b3f6ffb com.apple.datadetectors.plugins.phone (6.0 - 396.1) <B19E8E8D-18AC-392F-AC01-E6B8A7FF45E8> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/PlugIns/PhoneNumb ers.plugin/PhoneNumbers
0x10b742000 - 0x10b754fff com.apple.webcontentfilter.framework (5.1 - 5.1) <9A7E8B12-BDB4-3FB1-9283-48BDF586B624> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
0x10b76a000 - 0x10b770ff7 com.apple.SymptomReporter (1.0 - 1) <3191E395-6284-3C5F-BDA2-BB061CF00B51> /System/Library/PrivateFrameworks/Symptoms.framework/Frameworks/SymptomReporter .framework/SymptomReporter
0x10b817000 - 0x10b8caff7 com.apple.NetworkExtension (1.0 - 1) <30A5B116-F7A3-3523-85C8-D457CAB6BB8A> /System/Library/Frameworks/NetworkExtension.framework/NetworkExtension
0x7fff6bed4000 - 0x7fff6bf0a837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff87855000 - 0x7fff87857ff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff87858000 - 0x7fff87d44fff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff87d45000 - 0x7fff87d4dff7 com.apple.icloud.FindMyDevice (1.0 - 1) <D198E170-3610-3727-BC87-73AD249CA097> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevic e
0x7fff87d4e000 - 0x7fff87d59fff libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
0x7fff87ddf000 - 0x7fff87e33fff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x7fff87ef1000 - 0x7fff87f23ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff87f24000 - 0x7fff87f7eff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff87f7f000 - 0x7fff87faafff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff87fab000 - 0x7fff87ffaff7 com.apple.opencl (2.4.2 - 2.4.2) <6AE26E08-6EFC-3E1B-B202-EFA9C3E5B9D4> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff87ffb000 - 0x7fff88014fff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8801e000 - 0x7fff8802fff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x7fff88030000 - 0x7fff88097ff7 com.apple.datadetectorscore (6.0 - 396.1) <5D348063-1528-3E2F-B587-9E82970506F9> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff88098000 - 0x7fff880ffff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff88156000 - 0x7fff883beffb com.apple.security (7.0 - 57031.1.35) <96141D1F-614E-32C4-8AC2-F47481F23F43> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff883bf000 - 0x7fff88f00fff com.apple.AppKit (6.9 - 1343.14) <1732C412-257B-340E-8863-B8162D4EB2E2> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff88f08000 - 0x7fff89045fff com.apple.ImageIO.framework (3.3.0 - 1038) <611BDFBA-4BAA-36A8-B7E0-3830F3375E53> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
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Firefox crashes when you open it
Firefox will not do anything, except crash.
See if this article helps - [[Firefox crashes when you open it]]
-
Several days ago firefox crashed when opening and it does so every time i try to open it now. I am able to use internet explorer perfectly. In fact one way i discovered i can still open firefox is by using Advanced System Care (which i installed after the crashing so it was not in any way responsible) and going to 'test bandswidth'. Because firefox is my default browser it opened it up. I was able to enter safe mode in this way and restart firefox in safe mode. I then set firefox so that all plugins and extensions were disabled but this did not help. I am running the default theme. I will be happy to provide any further information if anyone can help..thanks in advance.
See:
*http://www.mozilla.org/en-US/firefox/channel/
*http://nightly.mozilla.org/
Note that the Aurora (28.0a2) and Nightly (29.0a1) build are updated daily and can be unstable being alpha releases.<br />
You always need to install such a version alongside of the current release via a custom install and use a separate profile for each Firefox version.
Make sure not to start Firefox after the installation has finished and use the Profile Manager to create a new (separate) profile for each version.<br />
Do a custom install in a different program folder and use the Profile Manager to create a new profile for this version, so make sure not to start Firefox after the installation has finished.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile -
When i open firefox i get the message Firefox has stopped - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
I've also tried to go in safe mode. It would crash and give me the same message.
I've tried opening it by right clicking and clicking run as administrator. It opens then and i tried the solutions it says on the forum to do in safe mode and none of those work.
I have deleted and reinstalled firefox multiple times.
Nothing seems to work.
Also it doesnt give me a crash report.
I troubleshot it and it said "Issue found incompatible application detected " then it says "incompatible application - firefox is incompatible"The problem began because my computer had to be sent in because it wouldnt turn on so i had to get it fixed they replaced the motherboard this was the second time the motherboard was replaced and once they did that my firefox hasnt worked the same. I can go on google chrome but thats not what i prefer to use.
& when i right click on firefox it says troubleshoot so im assuming its built in to my computer. im not sure.
I tried the profile manager to create a new profile and that has seemed to work so far. No crashing but it does freeze when i got to facebook and then i have to click ctr alt delete to open task manager to end firefox. It happened twice, the third time i went to google, then twitter and it didnt freeze. I then went to youtube and it froze. So Facebook and youtube make it freeze. Any idea why it does that?
& thank you so much for helping and responding to me. -
Firefox crashes when printing a Gmail message or attachment
ID: 911954ff-c73d-41fe-bbdb-727902140624
Firefox crashes whenever I try to print a Gmail message or attachment. Within a message, I click the down arrow and select "Print." The usual print dialog box opens, but when I click "Print" here, Firefox crashes completely.
Same thing happens if I click on an attachment and click the "print" icon...or open the attachment in Preview and try to print it.
I'm running up-to-date Firefox 30.0 on Mac OS 10.6.8.Hmm, it started happening again, and this time the suggestions above did not fix the problem. Last time, setting another printer as the default worked.
This time, changing the default printer didn't help. Neither did clicking the "reset Firefox" button.
I also tried shutting down and restarting the Minolta BizHub that I am trying to print to.
I can print fine to another printer.
It worked fine since June 24, my last post. -
Firefox crashes when closing open windows
Hi
Since updating to the new Firefox 18.0.1 every time I try to close a few open windows Firefox crashes. I would be reading my mail and after having about 10 open windows I go and check on the X to close the windows. I can close about five to seven of them with no problem but when I have about three of them left Firefox crashes. It is very annoying. I used the Firefox Safe Mode feature and this problem does not happen while in Safe Mode. I don't know what the next step is to fix this problem. Could you please help. Thank youHello,
Thanks for responding back. Norton is to release an update shortly to fix this crashing issue.
Have a nice day! -
<blockquote>Locking duplicate thread.<br>
Please continue here:
[[/questions/957008]]</blockquote>
I tried opening my facebook account but nothing helped....I am able to open other websites....and my friends are able to view their facebook account on my laptop....but i dont know whenever i try opening my account, firefox crashes in betweenI have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
Firefox crashes when I open a PDF.
Hello
My firefox is constantly crashing whenever I open ANY PDF file. I have tried all of your support articles, including updating firefox, updating adobe, I even tried deleting my entire firefox profile (I lost all my bookmarks and settings) and uninstalling the entire program, and it still doesn't work. PDFs open fine in internet explorer if that helps, but I hate IE with a passion and I would rather stick with firefox... I listed the two crash IDs from today, separated by the underscore.
Thanks for reading and hope there is a way to fix this.If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
*You can open the <b>about:crashes</b> page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter -
Firefox crashes when I open facebook
I can view other websites.....but whenever I open facebook, firefox crashes....I am using version 20.00 firefox...tried installing flashplayer plugin again...checked windows update, drivers, evrything...but nothing helped...
hmm. One of those replies that didn't get submitted.
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
*You can open the <b>about:crashes</b> page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
You can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting
*http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html -
Firefox crashes when I open in both regular and safe mode, i am on windows vista help!
The crash ID is
bp-319da289-3ff9-4ac8-943a-c15462110923The problem began because my computer had to be sent in because it wouldnt turn on so i had to get it fixed they replaced the motherboard this was the second time the motherboard was replaced and once they did that my firefox hasnt worked the same. I can go on google chrome but thats not what i prefer to use.
& when i right click on firefox it says troubleshoot so im assuming its built in to my computer. im not sure.
I tried the profile manager to create a new profile and that has seemed to work so far. No crashing but it does freeze when i got to facebook and then i have to click ctr alt delete to open task manager to end firefox. It happened twice, the third time i went to google, then twitter and it didnt freeze. I then went to youtube and it froze. So Facebook and youtube make it freeze. Any idea why it does that?
& thank you so much for helping and responding to me. -
Firefox crashes when I open my fifth (or more) tab
I routinely keep about 3-4 tabs open and when I click to open a new tab with a specific page, whether it's a link from a Google search, Pandora, or a link to another site, Firefox keeps crashing (though Google seems to open fine every time). I have version 37.0.2.
Recent crash report: https://crash-stats.mozilla.com/report/index/9e1774db-98f1-432b-b06e-ad68c2150421Thank you user293. I tried various suggestions on there and none seemed to work although deleting my cache and cookies helped temporarily. Then I realized I hadn't turned my computer off in days, I powered it down for the night and everything seems to be working fine now (I feel like a perfect idiot, trust me). Thanks again.
-
Firefox crashes when I open it but there is no error message or report
Upgraded to latest version and worked fine. Today, as soon as I open Firefox it starts to load the homepages and then crashes without any error message or report. Tried to restart PC but problem remains unchanged. Thanks for your help.
Just FYI
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
http://support.apple.com/kb/DL27 <-- Quicktime 7.5.5 -
Firefox crashes when i open it and i cant open it in safe mode
here are the crash id's i hope they can be more detailed than what i am about to type
bp-25faf820-3ada-4c6b-846f-a3c412130711
bp-d123fd1a-cd29-46f0-ac47-e29ff2130711
bp-04cbde72-6dd1-4344-89cd-f63d72130711
bp-a491faed-59c6-401f-8e38-802632130711
here is the info. about what happens:
whenever i try to open firefox the crash reporter opens and i cant open mozilla at all i tried uninstalling and re installing but nothing happensHello jetfire2000, it is malware related (sprotector.dll)
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
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