Why "Firefox is having trouble recovering windows and tabs" message

Why is this happening

hello, this may also be the current problem in firefox 20 that when you first close all open firefox windows and then close the application afterwards it is mistaken for a crash - the bug should be addressed in a later version of firefox.
as a workaround in the meanwhile you could close firefox (through firefox > quit) while the browser window is still running or try this: enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named '''browser.sessionstore.resume_from_crash'''. double-click it and change its value to '''false'''.

Similar Messages

  • Can you please fix problem error msg ..well this is embarrassing ..Firefox is having trouble recovering window and tabs. Etc. comes up all the time

    I checked FAQ and solution to quit first and not close windows didn't help me. Will a new version be coming out to fix this problem? And if so PLEASE make it soon

    hello, this is currently a problem in firefox when you first close all open firefox windows and then close the application afterwards - the bug should be addressed in a later version of firefox.
    as a workaround in the meanwhile you could close firefox (through firefox > quit) while the browser window is still running or try this: enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named '''browser.sessionstore.resume_from_crash'''. double-click it and change its value to '''false'''.

  • Since the Version 20.0 update when starting firefox I have frequently got the error message "firefox is having trouble your windows and tabs" .

    Since the version 20.0 update when starting firefox I have frequently got the error message "firefox is having trouble recovering your windows and tabs" This has not occurred with previous versions. If I click on the box "restore" and close firefox the problem reoccurs if I click close I lose the bookmark sidebar. I am so sick and tired of these frequent and buggy updates (every one since 17.0 have caused norton 360 to stop detecting tracking cookies for several weeks and or broken the norton toolbar) that I will uninstall firefox and switch to another browser if this does not change.

    See:
    *http://kb.mozillazine.org/Firefox_crashes
    *https://support.mozilla.org/kb/Firefox+crashes
    If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
    *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
    You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
    *You can open the <b>about:crashes</b> page via the location bar, like you open a website.
    See:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter
    *https://support.mozilla.org/kb/Mozilla+Crash+Reporter

  • Crashes every time I exit, even using exit under file tab, has trouble recovering windows and tabs, reset crashes.

    Whenever I start Firefox I get an error message that it has trouble recovering windows and tabs and gives me an option to close the windows displayed or restore the last window. It does this each time regardless of the last window. Each time I exit it crashes and I send a crash report. I tried a reset and it crashes. I have done complete virus and malware scans and have found nothing.

    Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
    #Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
    #Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
    More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

  • Message on screen firefox is having troujble rfecovering windows and tabs. It is getting worse....have to give up firefox

    The message is firefox is having trouble recovering your windows and tab. This is usually caused by a recently opened web page.
    It happens daily and is getting worse. It even happened when I first went to Firefox help It applies to a variety of websites....For sure I can no longer enter by password and id for my bank homepage. I get the webpage but as soon as I try to enter my password the above mentioned message occurs.

    See:
    *http://kb.mozillazine.org/Firefox_crashes
    *https://support.mozilla.org/kb/Firefox+crashes
    If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
    *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
    You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
    *You can open the <b>about:crashes</b> page via the location bar, like you open a website.
    See:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter
    *https://support.mozilla.org/kb/Mozilla+Crash+Reporter

  • Firefox 4.0.1 closes with no error message. When I restore the session I get: Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. What can I do?

    After opening certain websites, pogo, firefox 4.0.1 closes with no error message. When I restore the session I get: Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.
    I have had this problem before and had to reinstall an earlier version of firefox.
    The error console has a long list of errors, many of them end with: does not implement nsIObserver. Is there a way to send the information on the error console to firefox support?
    Redownloading Firefox 4.0 will fix my problem until I either close firefox or turn off my computer. The problem recurs when I open firefox again.

    See:
    * http://kb.mozillazine.org/Firefox_crashes
    * https://support.mozilla.com/kb/Firefox+crashes
    It is also possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
    Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
    * Help > Troubleshooting Information > Profile Directory: Open Containing Folder
    * http://kb.mozillazine.org/Profile_folder_-_Firefox
    * http://kb.mozillazine.org/sessionstore.js
    If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.<br />
    Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
    See:
    * http://kb.mozillazine.org/Session_Restore

  • When I try to reset firefox I get: Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.

    Flash plugin keeps crashing. Following directions here, I tried to reset firefox and get error message "Well this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page."

    If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
    *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
    You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
    *You can open the <b>about:crashes</b> page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
    See:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter
    *https://support.mozilla.org/kb/Mozilla+Crash+Reporter
    Try to set the Flash plug to click-to-play by setting the permissions for Flash to "Ask To Activate" in "Firefox/Tools > Add-ons > Plugins".
    That way you can activate the Flash plugin when you need it via the Lego block icon on the location bar.

  • Why am I having trouble loading apps and updates on my iPad? I have closed out all my apps and rest my iPad but still no luck. Can someone help me please

    Why am I having trouble loading apps and updates on my iPad? I have closed out all my apps and rest my iPad but still no luck. Can someone help me please?

    Try a reset, press and hold both the home and power buttons for 10-15 seconds till the Apple logo appears. Release both buttons. Wait 15-20 seconds till your iPad starts on it's own.

  • Cannot recover windows and tabs on startup

    When I start Firefox, a message comes up and says "This is embarrassing; Firefox cannot recover windows and tabs. Keeps repeating on subsequent startups.

    hello ecicci, this is currently a problem in firefox when you first close all open firefox windows and then close the application afterwards - the bug should be addressed in a later version of firefox.
    as a workaround in the meanwhile you could close firefox (through firefox > quit) while the browser window is still running or try this: enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named '''browser.sessionstore.resume_from_crash'''. double-click it and change its value to '''false'''.

  • When Firefox starts options, 'show my windows and tabs' is greyed out??

    Tools, options, general - when firefox starts
    I wish to pick ' show my windows and tabs from last time' but this is greyed out??

    It sounds like you may have some other settings changed that prevent Firefox from restoring your tabs and windows. Here's what to check:
    #At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options
    #Select the Privacy panel and make sure Firefox will: is set to either Remember history or Use custom settings for history.
    #*If Firefox will: is set to Use custom settings for history then make sure that Permanent Private Browsing mode is not selected.
    #*If Firefox will: is set to Use custom settings for history and Clear history when Firefox closes is selected, then click the Settings button and make sure that Browsing History is not selected.
    #Click OK to close the Options window

  • Firefox start with the previous Windows and Tabs, even the optin I have chosen is the Homepage.

    At start up Firefox does not go to my Homepage

    Cor-el, thank you for your support. Unfortunately the same thing happens whether I close by using the x or by using exit in the Firefox Tab. I go to Options and make sure that "Show my home page is chosen in the "when Firefox starts" option box. Between the time I close and when I bring Firefox back up that option gets changed to "Show my Windows and Tabs from last time"

  • Why am I gettting this message EVERY time I open Firefox: Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opene

    This issue started about 3 days ago.

    hello, this may also be the current problem in firefox 20 that when you first close all open firefox windows and then close the application afterwards it is mistaken for a crash - the bug should be addressed in a later version of firefox.
    as a workaround in the meanwhile you could close firefox (through firefox > quit) while the browser window is still running or try this: enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named '''browser.sessionstore.resume_from_crash'''. double-click it and change its value to '''false'''.

  • Every time I turn on my computer and start-up Firefox, I get the error "Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page."

    This happens even though the last session was closed properly. Google is set as my homepage. I only have a Norton Toolbar.
    This is not only embarrassing but highly annoying - enough to consider switching to another browser. Please help!

    See:
    *http://kb.mozillazine.org/Firefox_crashes
    *https://support.mozilla.com/kb/Firefox+crashes
    It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
    Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.
    * Help > Troubleshooting Information > Profile Directory: Open Containing Folder
    * http://kb.mozillazine.org/Profile_folder_-_Firefox
    If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.<br />
    Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
    See also:
    * [1] http://kb.mozillazine.org/Session_Restore
    * [2] http://kb.mozillazine.org/sessionstore.js

  • Every time I click on my homepage icon firefox says it "Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web paage." What is suddenly going on here?

    I use yahoo as my homepage and simply click on the home icon and keep getting this message. On my tabs then I have one of RESTORE SESSION which consists if this message as well as a tab for MY YAHOO. This has only started recently so must have something to do with an upgrade?

    It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
    Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.
    *Help > Troubleshooting Information > Profile Directory: Open Containing Folder
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
    See also:
    *[1] http://kb.mozillazine.org/Session_Restore
    *[2] http://kb.mozillazine.org/sessionstore.js
    *[3] http://kb.mozillazine.org/Multiple_profile_files_created

  • Why am i having trouble sending windows live mail?

    I get an error message when I try to send windows live mail. It lets me know that I need to adjust my settings. I'm a novice here, and I don't want to try something that i don't know how to fix later. Cabn you help?

    Sorry, that's not a Firefox support issue.
    Try using Windows Live support.
    http://windowslivehelp.com/product.aspx?productid=15

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