Why & FIX after acrobat XI in creative Cloud update

After  upgrading to 11.0.03 for Acrobat XI, the PDF to Word (also rtf, text) conversion doesn't work right.  The new doc is all garbled, gibberish.  Anybody else have this problem? And what's the fix.  I am an Adobe Partner and my client is having problems. So your swift help is appreciated.
THX

I just tried it myself, and as the saying goes it works for me. So the issue may be specific to their OS and/or computer. What OS are they using. How is the conversion being performed? Copy and Paste, save as? Does this happen with all documents or just some documents.

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