Why freezing (mini 2011) and how to get out from there without shutting down?

Still difficult to know why/what action/what behaviour, but why am I getting (at least once avery 4-5 hours of use, to be fair...), a hang/freeze (that kaleidoscope ball...) - sometimes with nothing special (it just happened as I was starting to write this message!...) ?
I hear people who are going for years (or at least they claim it) without a single freeze or crash wth their Mac (reason why I invested in one mini, and soon another one...).
Ok I would get it if I had 5 apps going on with 4GB of ram (still, depends which apps...). I get it with Photo Booth, I get it with Microsoft Office 2011 (a simple plain Word document), I get it surfing on Safari... So nothing very ''specific''.
And sometimes, it is the shut down that freezes.... I come up hours later or the day after and realize it had not completed shut down (still that rolling wheel on the white background).
I have all OS X (Lion) and other apps updates to date.
So, to which extent is it ''normal'' to get a crash (or is it a crash ? - when I cannot go further and there is no other way but to force shut down physically (Power button)? - And is there another way to get out from there on a Mac ? (Being a Windows user, my automatic reflex would be Ctrl+Alt+Del... when this works...)
Thanks,
Rob

You iPod encountered an error and has to be restored.
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- Maybe via How to perform iPad recovery for photos, videos
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