Why has Creative Cloud taken over licencing for Creative Suite 6?

My company purchased a licence for Creative Suite 6 Standard Design back in 2012. More recently we also bought a Creative Cloud subscription for another purpose. Now whenever we try to open Acrobat Pro X, or any of the CS6 applications they also tell us we can't use them because Creative Cloud is in use elsewhere. Why are these two things even connected? How can we decouple these licences?

I have just learn't that certain editions of Creative Cloud software (eg Adobe Illustrator) is different to the retail version. It has more functionality and has a higher version number.
Correct.
First question - are the files cross compatible so I can still open files of either version in either of the environments?
Yes 100% compatible.
Second question - Why are full price paying customers not getting the extra features?
Marketing.
Adobe wants everyone to join the Creative Cloud so they're progressively adding features to the Cloud versions to make the Cloud offerings more and more compelling until perpetual licensed customers submit.
I heard on Adobe TV on a web seminar that part of the reason is because its easier to apply updates to the versions on the creative cloud... which i thought was just utter rubbish.
Not easier, just quicker. In short, it's marketing again.
Adobe is simply trying to say that instead of inventing new features then collecting them and rolling them into a dot release or a .5 release, they can be progressively released via a Cloud update immediately i.e Cloud customers can get them earlier.
Convinced to join the Cloud yet?

Similar Messages

  • Why has my Creative Cloud taken over Production Premium on a second computer?

    I have Creative Cloud on my desktop computer, but Production Premium CS 6 on my main editing computer and my laptop (both on the same Production Premium license).  But the laptop popped up with a notice it was on Creative Cloud and that I needed to log in and license to proceed - which I did.  But I don't want that - I want to keep Production Premium on that computer.  Why did it switch over to Creative Cloud on my laptop, and how do I switch it back to Production Premium?

    Thanks jgruzec.  This leads to other questions and issues:
    1.  Is this a normal problem when one has both Adobe purchased software and Adobe subscription software under the same Adobe ID?  Are others seeing it?  I have not seen this described before, and if it was I missed it when I subscribed to Creative Cloud.  I did use the same Adobe ID.
    2.  I don't have any way to deactivate Production Premium on the laptop because that computer thinks it is on a Creative Cloud license.  So I can't deactivate, reinstall and do offline re-activation.
    3.  I have not used my main editing computer with Production Premium for a while as I have been working in the field with the laptop.  Can I expect that when I start using it, it will come up the same issue?
    4.  I don't know how it would work with another Adobe ID, and how one might transfer licenses to a new account.  I expect this is talking with Adobe support and working through it, but is this something others have done so that Adobe knows the issue and will be able to solve it?
    5.  Is Adobe apt to fix this problem so that customers can have both purchased software and subscription software in their main account?

  • Why can't I download Photoshop CC(2014) and why does my Creative cloud app show updates for CC(2014) products I do not have?

    Why can't I download Photoshop CC(2014) to my Mac Pro desktop running OSX 10.9.3.  My Creative Cloud app shows updates for all apps that I have as CS6 on my desktop but I have only subscribed to Photoshop CC.  Lightroom shows Install but it is installed.  Trying to Install Photoshop CC(2014) results in and error message "Installation failed Errors encountered during installation.(7) more information.
    More information gives Exit Code: 7
    Please see specific errors below for troubleshooting.  For Example, ERROR:
    - 0 fatal error)s), 0 error(s)
    I also cannot directly download from my account on the web.  This has been going on for a week or more and I have tried numerous suggestions on the forums but got nowhere.  I uninstalled Creative Cloud app today but could not find the installer again so I assume that was deleted.  I cannot download that now as on Adobe's site it says we are experiencing problems.  Aren't we all.
    I was happy with CC until last week but now cannot recommend it.
    I also have a Macbook Pro retina and Photoshop CC(2014) downloaded no problem on that. 

    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • I installed a creative Cloud a month ago for a free trial. Last week, i bought a licence of Lightroom 5. Now, how can i install and register my licence of Lightroom 5 on my computer?

    I installed a creative Cloud a month ago for a free trial. Last week, i bought a licence of Lightroom 5. Now, how can i install and register my licence of Lightroom 5 on my computer?

    That creative cloud installation of Lightroom will have to be uninstalled. It cannot be activated with the serial number you have. You can download the trial version from one of these two websites, and activate it with your serial number:
    Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
    Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1
    You will not lose any of the work you may have done using the trial version. In the future, when posting questions it would really help if you would identify your operating system and other pertinent computer information.

  • My Creative Cloud says "Start Trial" for PS, ID, AI, DW. Why? All I did was update these apps. I have a paid subscription since Aug 2014.

    My Creative Cloud says "Start Trial" for PS, ID, AI, DW. Why? All I did was update these apps. I have a paid subscription since Aug 2014.

    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • TS4058 Why  has iChat been taken from me?  I don't want to upgrade to Lion!

    Why  has iChat been taken from me?  I don't want to upgrade to Lion!

    Hi,
    iChat 5.x.x works in Snow Leopard.
    (Older versions also work in earlier OS versions)
    iChat 4 and iChat 5 had a method of getting to a registration page for @mac.com names.
    The iChat version no longer does this (but the registration page still exists)
    In addition to this if you selected AIM then the option does not work now as AIM moved their Registration pages soon after Snow Leopard came out.
    @mac.com registration page
    Keep the password to 16 characters or less (AIM server limit)
    You cannot use an email that has already been used with or is an Apple ID.
    AIM registration Page
    You cannot exceed the 16 character limit here
    You need an email for Confirmation and for Password recovery (You can use it again and again if you want to set up loads of names)
    You can chose a Name or use an existing email.
    iChat can also use Jabber IDs
    Google Mail IDs can have Talk enabled in their Google Account settings and then it can be used in iChat
    Facebook have a Chat option that needs enabling.
    Both use Jabber servers and your ID with them is a Valid Jabber name.
    There are lots of other Public Jabber servers.
    10:22 PM      Tuesday; April 17, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Creative Cloud single-app membership for After Effects (one-year)

    I payed for Creative Cloud single-app membership for After Effects (one-year) but, before paying, I've downloaded the trial version of aftereffect CC and now, the trial date has been expired but i can't install aftereffect anymore, even though i paid for it....need help fast!

    Try
    Sign out, Sign in | Creative Cloud Desktop app
    If your product still showing as trial then check your hosts file entries
    Sign in, activation, or connection errors | CS5.5 and later

  • Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bough

    Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bought a subscription to Creative Cloud membership (one-year) and paid 1500 rubles, but the same day I removed the money for Creative Cloud single-app membership for Photoshop (one-year), Creative Cloud single-app membership for Illustrator (one-year). I am very upset that I'm paying twice for one and same products, please recoup my losses and unsubscribe me from an early subscription. And why if I change a subscription, the old does not automatically stop working? Wait For Your Reply!

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Just purchased Creative Cloud single-app membership for Dreamweaver, can't open dreamweaver

    Hello,
    I just purchased Creative Cloud single-app membership for Dreamweaver, to upgrade the trail CS6 i had, it was still opening in trial format so i uninstalled dreamweaver on my mac. Now i can't download the new version of Dreamweaver via the Creative Cloud app.  Can you reset my account so i can download Dreamweaver CC to my mac.
    many thanks

    Hi,
    I am on OS x 10.8.3
    I have used the cloud cleaner and downloaded creative cloud again and dreamweaver cc, I can open dreamweaver but its always in trial mode.
    When click on Licence Product and login using my Adobe ID, it then asks for the serial number.
    many thanks
    Donna

  • Do I have to uninstall my existing Lightroom 5 when I buy Creative Cloud (PS LR option for Photography)?

    I already have LR5 on my MacBook, I wish to buy PS but noticed that it's cheaper to buy the Creative Cloud PS+LR bundle for Photography, do I have to uninstall my existing LR5 before I download/install CC? Thanks.

    In frustration, I followed the prompts and Lo & behold all of my images were taken into the default catalog of LRCC. Trying to think outside the box I then created a second catalog folder (For future imports) and copied some files into it! My difficulty is that I guess I now have TWO catalogs! Is there a way of deleting the default catalog, that won't delete all of my images off the hard drive, so that I can just work on NEW folders in LRCC Please, sorry if this is too simplistic but it is a scary new world for me.
    Ron

  • Adobe Creative Cloud 2015: When Adobe Creative Cloud restart its trial for this year?

    When Adobe Creative Cloud restart its trial for this year?

    Does your Cloud subscription show on your account page?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    Some general information for a Cloud subscription
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Impossible to install Creative Cloud after install Yosemite for Mac

    Impossible to install Creative Cloud after install Yosemite for Mac

    Error 62 https://forums.adobe.com/thread/1573853
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I purchased Creative Cloud single-app membership for Dreamweaver. Can I download this app on both my desktop and laptop?

    I purchased Creative Cloud single-app membership for Dreamweaver. Can I download this app on both my desktop and laptop?

    Yes, maximum of two activations at any one time.
    Creative Cloud Help | Creative Cloud / Common Questions
    "Can I use the software I download from Creative Cloud on more than one machine?"

  • How do I renew my payment for my Creative Cloud single-app membership for Illustrator (one-year)?

    I'm subscribed to Creative Cloud single-app membership for Illustrator (one-year). My next renewal is due on Aug 4, 2015. But the account page says that my next payment is due on Sep 4, 2014. I would love to renew my payment since I couldn't pay for September due to insufficient funds in my band account. How do I renew my payment?

    What MAY work is to go to the credit card page and do an update of your card information... even if it is the same information, that MAY trigger a payment
    Verify Account https://forums.adobe.com/thread/1465499
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    Otherwise, you need to contact Adobe directly
    Adobe contact information - http://helpx.adobe.com/contact.html

  • Creative Cloud single-app membership for Illustrator

    Bonjour,
    J'ai souscrit au contrat suivant:
    Creative Cloud single-app membership for Illustrator
    Mon creative cloud mentionne dans mes applications illustrator en "up to date". Toutefois je ne parviens pas à ouvrir l'application.
    De plus, dans mes "Applications", illustrator n'apparait pas (il y avait eu un message d'erreur lors du téléchargement).
    Pouvez-vous svp m'aider à réinstaller l'application car quand je sélectionne dowload, je suis redirigé vers creative cloud "up to date".
    Merci
    nadia

    Hi nverlegh,
    Please follow the link and you will see Illustrator as Install, http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
    Thanks!
    Ankit

Maybe you are looking for

  • My itunes wont detect ipod touch over wifi

    i always use itunes wifi sync for syncing songs and movies into my ipod but yesterday i got the error of bonjour service problem i had this error  many months before but i solved this problem but now my ipod is not getting detected on itunes i tried

  • Target node creation on condition

    Hi I have a requirement where i have to create a target node based on a requiremnt. the source is                                         The target is Line                                                     Tar   a1                                 

  • Can't Open Downloaded .bin

    Let me preface this by saying that I didn't really know where to put this message, but I figured with the downloading and the program involved this was as good a shot as any. I'm a new mac user, so bare with me. I literally opened my macbook 2 hours

  • Powerbook G4 won't boot after 10.4.10 update

    Hi, Looking for help with the following problem. Last week, I updated my Powerbook G4 to 10.4.10 and since then the system fails to boot. The failure may or may not be linked to the update, but the timing is suspicious. When I attempt to book the sys

  • Upconvert from LV 5.1 to 2012

    Hi, Could someone upconvert this VI from LV 5.1 to 2012 please? Thankyou Rhys Solved! Go to Solution. Attachments: EXAMPLE1.VI ‏156 KB