Why has it saved as a textedit document? I can't open up the installed programme?

I have bought and installed the programme, however when I try to open it a box appears with a bunch of symbols in it? The download saved as a 'textedit document' for some reason? help!

Not sure if any of the alternatives to Office (word) for Mac are near the feature set you require.
There are a few listed here at this page, in some ways aren't exactly like Office or Word; the feature you seek may (or may not) exist. I'd try & see about neooffice compatibility...
http://www.digitaltrends.com/computing/best-microsoft-office-alternatives/
http://www.neooffice.org/neojava/en/index.php
http://www.libreoffice.org/
Good luck & happy computing!

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