Why has my 8x8 desktop app on my Macbook Pro running OS X Yosimite 10.10.1 suddenly stopped working while the app on my iPhone and the online service both work fine?
Why has my 8x8 desktop app on my Macbook Pro running OS X Yosimite 10.10.1 suddenly stopped working while the app on my iPhone and the online service both work fine? Is this because of some recent software update by Apple? 8x8 support acknowledges issues with no current work-arounds? The 8x8 desktop app worked until early December, then quit. I've deleted and re-downloaded the app, but no difference.
The solution is :
1. Delete iPhone configuration utility. Just drop it to the trash
2. Run
sudo rm -rf /private/var/db/receipts/com.apple.pkg.iPhoneConfigurationUtility.*
rm -rf ~/Library/Preferences/com.apple.iPhoneConfigurationUtility.plist*
3. Delete the whole folder: /System/Library/Extensions/AppleUSBEthernetHost.kext
4. Reinstall iTunes (just over the previous one)
5. Restart
incase of any issues, visit this thread: https://discussions.apple.com/thread/3725328?start=15&tstart=0
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