Why has my adobe photoshop anual signature been canceled?

Hello,
in march/2014, I started to pay for the anual signature adobe photoshop, but in may I receved an email saying that my signature has been canceled, but why? I tried to start a new signature, but I'm getting an error message, saying that my payment isn't being accepted. Can you help me?
Thanks,
Debora.

Would you kindly clarify what you mean by "signature"?  Are you referring to the "Subscription"?
In any event, you need to contact Adobe customer service directly by phone or web chat, as there is no one here who can help you.  You are not addressing Adobe here in these user forums.
Try the Contact Us button.

Similar Messages

  • Why has my adobe XI ser. # AD006102858 been revoked ??

    Why has my Adobe XI  ser. # AD006102858 been revoked ???

    Hi Bruce,
    It looks that order was returned for a refund. You would want to contact our customer service if you need assistance.
    -Dave

  • Why is my adobe photoshop elements 12 not working. it says initializing and then it says there is an error and closes itself

    why is my adobe photoshop elements 12 not working. it says initializing then error and shuts itself down.

    Three things you can try:
    1. Clean the superdrive with a proprietory CD/DVD lens cleaner that uses tiny brushes.
    2. Perform an SMC reset:
    Resetting the SMC (System Management Controller) on Intel-based Macs:
    http://support.apple.com/kb/ht3964  and
    http://support.apple.com/kb/HT1237?viewlocale=en_US
    Resetting your Mac's PRAM and NVRAM:
    http://support.apple.com/kb/ht1379
    If you are using a Wireless Keyboard:
    http://support.apple.com/kb/TS3273
    3. Try the free DVD player VLC:
    http://www.videolan.org/vlc/
    which performs better than the built-in DVD Player.

  • Why is my adobe photoshop trying to crash when i use the puppet warp tool?

    Every time i go to use the puppet warp tool i need to finish my assignment, photoshop says it is trying to fix the problem and then says it cant fix it and shuts the whole program down. And would like to know why is my adobe photoshop trying to crash when i use the puppet warp tool?

    You'll need to give us more information. What OS, what Photoshop version, how much RAM, what is your video card, and what are your performance preferences, etc., etc. -- ??

  • Why has the game "the incredible machine" been removed?

    Why has the game "the incredible machine" been removed from the app store?

    Try posting in the iTunes Store commminity here.
    This is the Using Mac App Store forum for OS X.

  • Why has'nt the 523:523 problem been fixed.

    Why  has,nt the 523:523 problem been fixed. I am now getting the problem when I try opening info from web sites

    Please use a 32 bit browser to open any PDFs in the browser with Reader, since it doesnt support a 64 bit browser.
    The executable for IE 32-bit is located here:
      •  C:\Program Files (x86)\Internet Explorer\iexplore.exe
    The executable for IE 64-bit is located here:
      •  C:\Program Files\Internet Explorer\iexplore.exe
    Hope this fixes the issue.
    Ankit

  • Why has my Adobe X suddenly stopped reading PDF files sent to me?

    Why has my Adobe X suddenly stopped reading PDF files sent to me?

    How are you trying to read them? What process are you using and what applications are involved?

  • Has my Adobe Photoshop Program been installed on my computer?

    I don't know what's going on.  I want to download pictures from a camera.  Is Adobe Photoshop Elements now loaded on my computer? 

    Pardon me, but how in god's name are we supposed to know? Did you actually install PSE? If so, which version? What computer? What camera? Is PSE actualyl the primary autostart application for the camera? You realyl need to provide a lot, lot more info.
    Mylenium

  • Why is my Adobe Photoshop Elements 10 not in English???

    I just purchased the Adobe photoshop elements 10 from the Mac App store and without even changing the settings or anything, it just launched in polish or german or idont know what language....I have no idea what to do...PLEASE HELPPPPPP

    Other people have reported this from time to time. Try deleting it and then downloading it again (you won't have to pay--the link is in your purchased items). If that doesn't fix it, try contacting apple using the Report a Problem link in your receipt. (Since it doesn't use the regular adobe installer, there's not much you can do prior to installing to make sure it's going to install in the correct language.)

  • Why has my Adobe PCD cache.db file size started growing suddenly

    I am running CS4 Design Premium on an iMac which had OS X 10.6.2 until the 29th and now has 10.6.3.
    On 19th March my Adobe PCD cache.db file size was just over 100Mb. Since then it has grown steadily until it is now over 19Gb in size.
    Can anyone explain to me why it should suddenly have started growing please? During this time I have really only run Acrobat Pro; however I have had a lot of browser (Safari and FF) hangs/crashes due to Flash plugin issues.
    I understand the cache.db also holds licence information so is it safe to delete this file? If so will I need to reenter my license information?
    Any help would be appreciated. Thanks
    Phill

    I have the same problem.
    My pcd.db file is now 56 GB
    What is going on !?!?!?
    Sikem

  • Why has open with photoshop stopped working

    I have been using the 'Open With Photoshop' addon since it first became available but it has now stopped working since the last FF update. I've tried reinstalling etc. but makes no difference.
    Having the same issue with 'View source in Dreamweaver'
    I use these features a lot so any help would be much appreciated

    Go to their support sites and check for updates. Also ask questions.

  • Why has the "Reload current page" control been moved to the navigation bar Firefox 29? I would like to be able to place it where I had it in Firefox 28.

    After getting the Firefox 29 download I tried to rearrange my buttons\controls to where I was used to having them in Firefox 28 and prior. I noticed, in particular, that the "Reload current page" control is no longer available to be set in front of the navigation bar where I've had it for years now. The reason I chose Firefox in the first place was because I could customize it to my liking. I know you can simply right click and "Reload" the tab or just get used to going to the end (right side) of the navigation bar but that defeats the purpose completely for me.
    Here's an analogy; Ford decides they will now replace current model cars in the US with British standard style vehicles. Every car sold by Ford will now be right-hand steer. While this may seem like a "no biggy" to some, others, especially those of us who are inclined to drive standard transmission vehicles, may be a bit resistant to that change. Not sure if I successfully made my point or not but hopefully I did.
    Initially I thought I'd start by "Has someone fallen and hit their head?' or "Did Steve Ballmer suddenly take over Mozilla, in particular the build of Firefox 29, because this one smells like a Windows 8 (aka the aroma of a full sewer tank on a hot day)?" It is understood that updates are required and as an IT guy, I've been around for many a faux pas where the kinks just need to be worked out. They happen. Maybe some consideration will be made with Firefox 30 to those of us in the states that are used to left-hand steer vehicles.
    I may be missing something here, and will gladly fall on my sword if that is the case, but there is no indication that I've seen from the Mozilla sight that the "Reload current page" control can be manipulated in any way as of Firefox 29. On the bright side, I now have a good reason to go back and review some of the browsers I discounted back in the day when I decided to go with Firefox.

    As far as I know, [https://addons.mozilla.org/firefox/addon/classicthemerestorer/ the Classic Theme Restorer add-on] is the only way move the Reload button outside the address bar.
    # Install [https://addons.mozilla.org/firefox/addon/classicthemerestorer/ Classic Theme Restorer] and restart Firefox when prompted.
    # Open the Add-ons Manager (Ctrl+Shift+A; Mac: Command+Shift+A), then the Extensions category.
    # Next to Classic Theme Restorer, click the Options button.
    # On the Main tab, make sure "Movable back-forward button" and "Hide urlbars stop & reload buttons" are checked. You might also want to check "Combine stop & reload buttons". Close the options window when done.
    # Right-click an empty area of the tab bar and choose Customize.
    # Drag the Back/Forward, Stop and Reload buttons onto the navigation toolbar.
    # Click the Exit Customize button in the lower right corner when done.
    That being said, I should point out that you can reload pages in other ways.
    * Right-click any tab and choose Reload.
    * Right-click an empty area of the page and choose Reload.
    * Press F5.
    * Press Ctrl+R (Mac: Command+R).

  • Why wont's Adobe Photoshop CC 2014 open?

    My subscription for all CC products ended and I moved to a Photographer only plan. After recently downloading and installing Photoshop on my Mac (OS Mavericks), I get a message that "we are having trouble verifying your membership" and my Photoshop won't open.

    Ning de Guzman for information on how to open Photoshop CC 2014 please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html.

  • Why can my Adobe Photoshop Elements 6 ever find my internet connection for updates etc.

    For some time, my Abobe Photoshop Elements always tried to register (already registered on Adobe website) every time I open it, and it can never find my internet connection!

    Which operating system are you using?
    The registration and updates don't work in pse 6, so there is nothing to do but keep the registration window from always appearing.
    See if this helps:
    Blank registration screen | CS3
    If your using a windows system, you may have to run pse 6 as an administrator once for the above to work.
    Right click on the pse 6 shortcut and select Run As Adninistrator

  • Why has CS5.5 support and extensions been Dumped?

    If anyone knows of a place to get new extensions for my CS5.5 design suite please let me know as I have spent days trying to find something that works. It makes me sick to my stomach to think I spent all this money for this softare package 2 years ago and now  it appears i own junk that I cannot use or get anything new for. I hope Adobe has thought about all the faithful customers as my self they have throwed the screw to by forcing a paid upgrade to all their apps for their customers that are perfectly satisfied with what they have..Oh now I get it..thats the key..they want to make you unsatisfied with what we already have so we will purchase their new stuff. I hope I am wrong about this and Adobe didnt **** on all their previous customers and suites for this new , money imbezeling cloud software..Thats crap!!I dont want it.. I just want to be able to use what I have to its full potential and with the extension manager going straight to the cloud or cs6 I cannot use it anymore the way I want and Im pissed because non of those extensions are compatible with cs5.5 only cs6 and the cloud which I feel is dirty as hell of Adobe..I hope some one here can show me Im wrong about this. Please help if you can.

    I feel your pain.
    It's a lesson you learn at some point, although a sour one. I remember spending thousands of euros on studio licenses of Maxon Cinema4d 7, 8 and 8.5, and with version 9 the upkeep became so high I figured I would update one version later - only to find out my license was worth even less, and the upgrade costs would have cost me an arm and a leg. At that point I cut my losses, and switched to Lightwave and Blender.
    Same with Adobe: I refuse to buy into the CC subscription, and I had to swallow a couple of times realizing all the money I invested in Adobe software over the years would become yet another lost investment (well, to be honest I did make good money over the years using Adobe software, fair is fair). Let's say I lost my time and skills investment. Anyway, I switched to other software almost two years ago now. I do still use Adobe software in my instructor career, but not for my personal and professional work.
    Nowadays I try to stick to and support open source as much as I can, and I support the smaller indpendent developers. I have not regretted this decision so far, quite the opposite. Large behemoths of companies only care about shareholders generally, and less about their loyal customers. 
    Not bad or good, merely reality. If you do not like the current situation, change your situation, and take control. Or be happy with what you have - this society and its companies unfortunately continuously endeavour to keep people unhappy and cause endless consumerism - in the end it is not Adobe making us unhappy, it is ourselves who make us unhappy by always wanting the newest thing and comparing ourselves to others.
    Yeah, capitalism sucks at times

Maybe you are looking for

  • Why does Itunes sync my purchase transfers to the wrong hard drive?

    I'm running windows 7 with a 64gb SSD boot drive and 1tb data drive. My boot drive is almost completely full. I installed itunes on my data drive and set the preferences to sync media to the data drive as well. I plug in my old ipod to tranfer purcha

  • GL balance is difference in two reports

    Hi, One GL balance is differece in two reports i.e in FBL3N & FAGLB03. Can anybody tell me the problem. govind.

  • PROBLEM WITH LIMEWIRE FOLDER

    My Limewire songs are showing up in the Source Directory, but are not transferring to the IPOD or ITUNES library. How to I transfer them to be able to play them on the IPOD?

  • Photoshop Album Edition Découverte 3.2

    Bonjour, Dans mon " Adobe Photoshop Album Edition Découverte 3.2 " je voudrais créer des collections pour classer mes Photos. Dans les menus déroulants je trouve " créer une collection " mais rien ne se passe sinon dans l'extension une zone bleue et

  • Using Provide statement in HR programming

    Hi, Im using the code below; PROVIDE FROM p2001 BETWEEN pn-begda AND pn-endda    WHERE p2001-subty = '0101'. ENDPROVIDE. But the subty = 0101 doesnt seem to be working. When i look at the p2001 table after i execute the code, it does limit within the