Why has my back button disappeared, I have to exit each time I want a previous screen.

Why has my back button disappeared, I have to exit each time I want a previous screen

I noticed you have ''Freeze (dot) com Net Assistant'' installed. This is considered by most security software to be malware since it changes your user preferences and feeds you ads. See http://www.mywot.com/en/scorecard/www.freeze.com
Also, this Wikipedia article contains some info about it: http://en.wikipedia.org/wiki/W3i#History
You should be able to remove it by going to Add-ons, then Extensions. If it's not there, then the free edition of Malwarebytes from http://www.malwarebytes.org/products/malwarebytes_free should be able to get rid of it for you.
There are some screenshots of how you probably got it on your system here: http://www.emsisoft.com/en/malware/?Adware.Win32.Freeze.com+Toolbar
(no need to purchase the software to remove it because as mentioned already, Malwarebytes should be able to get rid of it for you).

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