Why has my iPhone 5 begin to bend inward near the volume buttons?

Why has my iPhone 5 begin to bend inward? Is there any way apple can help me replace my device?

I have to schedule an appointment to meet up with someone that works at apple in order to get my phone checked. But I think is hardware because I've been really cautious with my phone since purchasing it in February. I've had it in an otter box defender case and all that. I just took it out the box like two weeks ago in order to feel the slimness of the phone instead of the bulky ness. But there's been a few times when charging my phone it has gotten very hot. Specially when I start charging it when it's at 1%. And I've read other people say that it has happened to them also and they said that when your pone gets really hot when charging it makes it easy for the aluminum still frame around the phone bend. But I mean my pone is literally bent inward and I really don't know what caused it to do that. Cause I'm seriously not going to pay to get a new device when I honestly didn't do anything to the phone physically in order for it to get bent.

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