Why has my iphone 5 crashed after installing latest ios?
I attempted to update my iPhone 5 to the latest ios and its crashed leaving me with a frozen screen. How do I remedy this?
Hi tutts1111,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing, and/or what exactly you are currently seeing. If your iPhone won't start up or respond, you may find the following article helpful:
iOS: Not responding or does not turn on - Apple Support
On the other hand, if the frozen screen you are seeing is an icon screen directing you to connect to iTunes, or you are otherwise unable to update/restore your iPhone, then this article may be of more use:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden
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Iphone 3gs crashed after installing new ios update
Please help. I just installed the newest ios update to my daughters iphone 3gs. It installed successfully, i thought. Then about 10 minutes later it said verifying update. It went off and now tries to come back on and the apple icon flashes for a few seconds and goes back off. I have tried a hard reset (both home and off buttons held down) and it does the same thing:( Please help me!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy... Perform a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download -
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My iphone 5 crashed when downloading and installing ios8 update. Tried to retrieve in iTunes, but gets error code
What do I do now??Hi tutts1111,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing, and/or what exactly you are currently seeing. If your iPhone won't start up or respond, you may find the following article helpful:
iOS: Not responding or does not turn on - Apple Support
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If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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If you are not able to access the cellular network on your iPad, I recommend reviewing the steps in this article:
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http://support.apple.com/kb/TS4249
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Having transferred all my music - album by album (1500 tunes) to my new computer from my old one, I have just downloaded the 7.6 upgrade and ALL my music library has been deleted from i-Tunes.
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my screen went black with the iTunes log and USB stick on after iTunes took a reserve copy.
Hard reset or reboot does not work. What can I do next?Your iPhone is in recovery mode. See this support message about how to continue. http://support.apple.com/kb/HT1808
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I updated my operating system on MBP (mid 2010) to Mountain Lion 10.8.3. I am starting to regret it! It takes forever to boot up and shut down, it keeps crashing every time my husband tries to go on his work email system (he's about to chuck my MBP out the window!) and also does it to me randomly. The MBP runs very SLOW.
What's up? Do I need to bring to Genius Bar or can it be resolved here?
Thanks!Hi - I have the smae problem. Suddenly crashes - MBP 15, new HD with Mountain Lion.
here is the report:
Mon Aug 12 17:20:27 2013
panic(cpu 1 caller 0xffffff7f9b7fcf1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8095c82000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff809520b1f0 : 0xffffff801961d626
0xffffff809520b260 : 0xffffff7f9b7fcf1a
0xffffff809520b330 : 0xffffff7f99dd2f1e
0xffffff809520b3f0 : 0xffffff7f99ea712d
0xffffff809520b430 : 0xffffff7f99ea718e
0xffffff809520b4a0 : 0xffffff7f9a16ded0
0xffffff809520b5d0 : 0xffffff7f99ecfa75
0xffffff809520b5f0 : 0xffffff7f99dd9d50
0xffffff809520b6a0 : 0xffffff7f99dd77d0
0xffffff809520b8a0 : 0xffffff7f99dd910a
0xffffff809520b970 : 0xffffff7f9ad478be
0xffffff809520ba30 : 0xffffff7f9ad4e6f4
0xffffff809520ba60 : 0xffffff7f9ad57f7e
0xffffff809520ba90 : 0xffffff7f9ad57cb1
0xffffff809520bb50 : 0xffffff7f9ad258c8
0xffffff809520bba0 : 0xffffff8019a66e69
0xffffff809520bbc0 : 0xffffff8019a68410
0xffffff809520bc20 : 0xffffff8019a65e2f
0xffffff809520bd70 : 0xffffff8019698c01
0xffffff809520be80 : 0xffffff8019620b3d
0xffffff809520beb0 : 0xffffff8019610448
0xffffff809520bf00 : 0xffffff801961961b
0xffffff809520bf70 : 0xffffff80196a6536
0xffffff809520bfb0 : 0xffffff80196ce9e3
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f9b7ef000->0xffffff7f9b801fff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f9b7ea000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99c0a000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f9b7d6000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f99be8000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f99d5d000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f99d1a000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f99d 71000->0xffffff7f9a016fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99c0a000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f99d5d000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f99d1a000
com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f9a022000->0xffffff7f9a2f6fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f99d 71000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99c0a000
com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f9ad130 00->0xffffff7f9ade0fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f99d 71000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f99d5d000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99c0a000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f99d1a000
BSD process name corresponding to current thread: talagent
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000019400000
Kernel text base: 0xffffff8019600000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 106796605211
last loaded kext at 24169327860: com.apple.driver.AppleBluetoothMultitouch 75.19 (addr 0xffffff7f9b828000, size 77824)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.serato.usb.kext 2.3.0
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.7fc4
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.GeForce 8.1.2
com.apple.driver.AppleIntelHDGraphics 8.1.2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.nvidia.NVDAStartup 8.1.2
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.IOBluetoothUSBDFU 4.1.4f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleIntelHDGraphicsFB 8.1.2
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyEventDriver 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBHub 5.5.5
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.nvidia.nv50hal 8.1.2
com.apple.NVDAResman 8.1.2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
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I downloaded and installed the latest iTunes upgrade yesterday. After doing so it asked me to restart my PC which I did. However, my PC would not then start, I get a black screen with the message:- "windows could not start because the following file is missing or corrupt - \windows\system32\config\system "
I have tried rebooting from the "last known good configuration" in "safe mode" and have also tried restoring the system with the cdrom that came with the PC.
Is this problem connected to the iTunes download or is it just a coincidence that my PC has crashed immediately after this?? It seems very starnge as I have never had any problems like this before. I am now using my work laptop to post this message as my home PC seems to be completely kaput.
Has anyone any advice or has anyone suffered the same problem?This error is often due to a corrupted registry. I am afraid I can not help you myself, but this Miscrosoft article seems to cover it:
http://support.microsoft.com/kb/307545
If you google: missing corrupt \windows\system32\config\system
you will find quite a few other hits about the problem.
PS I noticed that the Microsoft method does not aply if you have an OEM installed Windows:
+Warning Do not use the procedure that is described in this article if your computer has an OEM-installed operating system. The system hive on OEM installations creates passwords and user accounts that did not exist previously. If you use the procedure that is described in this article, you may not be able to log back into the recovery console to restore the original registry hives.+
Message was edited by: polydorus -
Tried to update my brand new iPhone 6 to iOS 8.3.1. Stopped in the middle of the update. After connecting via USB to itunes a) update of configuration without success and b) reset to factory settings without success: "an unknown failure has been detected (code 56)".
Seems after putting a day's work into getting the phone setup and now wasting the whole evening trying to get the update mess sorted out, I now have the choice between waiting one week to cue in an apple store 100 km away or to send my phone in.
Anyone sharing my fate? Any ideas how to save me from the oddyssee of Apple service?
Thanks and best regards,
MarcelIf you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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Firefox crashes after installing latest update
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updated to latest version, after which the crash reports started (see crash ID above). Tried safe mode also and still crashed. Finally had to revert to previous version to get it working again. Will not move to upgrade at this point.-> Do a MALWARE check with these Malware Scanning programs. You need to scan with all programs because each program detects different malware. Make sure that you UPDATE each program to get the latest version of their Databases before doing a Scan. Also, Close All other Applications(softwares) before Starting to Run Scans.
* Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
* SuperAntispyware - http://www.superantispyware.com/
* Windows Defender Home Page -
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
* Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
* Ad-Aware Free Internet Security - http://www.lavasoft.com/products/ad_aware_free.php
There are also specialized forums for Malware Removal such as those listed below, where you might be able to get more help:
* Bleeping Computer Forums - http://www.bleepingcomputer.com/forums/
* Spyware Warrior Forums - http://www.spywarewarrior.com/index.php
* SWI Forums - http://www.spywareinfoforum.com/
Check and tell if its working. -
Help me please
The device is in recovery mode. Do exactly as the image on the screen suggests, connect it to a computer running iTunes and restore.
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