Why has my iphone frozen with the apple logo

why has my iphone 4 frozen with the apple logo

Hard to tell. What were you doing when it happened? First try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. This could take up to 20 seconds. If it does not restart, then check this support document. http://support.apple.com/kb/TS3281

Similar Messages

  • In the middle of my last update it stopped updating in the because of an unknown source, and now my screen on my iphone is frozen with the apple logo and a loading bar. Help??

    in the middle of my last update it stopped updating in the because of an unknown source, and now my screen on my iphone is frozen with the apple logo and a loading bar. Help??

    Unknown "source"?  Do you mean unknown "error" followed by a number?
    http://support.apple.com/kb/TS3221
    Follow the instructions in the article.  When you connect your phone again, you may have to press both the home and sleep/wake buttons until the Apple logo reappears, then continue pressing the home button until iTunes detects the phone in recovery mode.

  • HT4623 my i 4 has just frozen with the apple logo on the screen and a bar underneath it?

    just updating my software on my i4 it has now frozen with the apple logo and a inch long bar under the logo,i cannot swicth it off or anything??  Help

    - Try:
    iOS: Not responding or does not turn on
    - If not successful, let the battery fully drain. After charging for at least an hour try again
    - If still not successful, time for an appointment at the Genius Bar of an Apple store.

  • I was updating my ipod and had to stop it so held down the power and home buttons. Now my ipod is frozen with the apple logo showing. The computer will not recognise it so it will not charge or restore. Is there anything that I can do myself?

    I was updateing the software on my ipod through the wireless straight to the ipod and had to stop so held down both the power and the home buttons. Now the screen is frozen with the apple logo and the normal 'unfreeze' technique won't work. The computer does not recognise the ipod so will not charge or restore it. Is there anything that I can do myself?

    Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • HT203175 i-pod touch screen is frozen with the apple logo and a bar under it

    i-pod screen is frozen with the apple logo and a bar under it

    If your phone has been modified this will not necessary help...
    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen.  Can anyone help me out?

    My IPOD TOUCH is frozen with the Apple logo sitting there on the screen.  I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it.  I can't turn it off.  The screen will also flash as though it will turn off then goes back to the logo screen.  Does anyone know what the heck is going on with my IPOD?  It's reall frustrating me...ALOT!!! 

    - Try:
    iOS: Not responding or does not turn on
    - If not successful, let the battery fully drain. After charging for at least an hour try again
    - If still not successful, time for an appointment at the Genius Bar of an Apple store.

  • HT1430 My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

    My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Brand new IPhone stuck with the Apple logo

    My phone is brand-new, bought it yesterday together with two more for my sisters, and it asked for an update. After it finished updating, it told me to connect to Itunes, which I did. As soon as I connected it to Itunes, the only option left was to restore. I waited 10 minutes for it to restore until it came to the finishing point, but in the end, there was an error, and since then, my phone has been stuck with the apple logo on it. I tried turning it off by pressing the sleep button and the home
    button at the same time until it turns off, but when I turn it on, the apple logo comes back and stays. I left the apple logo on the entire night to see if it would go off, but the apple logo only came off when the battery ran out. When I started charging it this morning, the only thing that happened was the apple logo coming on again and staying. I tried restoring it twice yesterday and in those two times there was an error. My sister also had an update and her phone didnt ask to be connected to Itunes, it just turned on and had a start up as if it was the first time she was turning it on. I don't know whether the problem is my computer or the phone... Can anyone help me?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPhone fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • Why is my iPod frozen on the Apple logo screen

    We've tried re-setting it & it's still frozen on the apple logo screen.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Iphone jammed with the apple logo on the screen

    hi i need help my iphone 3gs is jammed with the apple logo on the screen.
    i was in the middle on sync wit my laptop to update v4.2 wen my usb cable was accidentally disconnect frm the port and nw my iphone is jammed wit the apple loga appeared on the screen.. i tried pressing all the button that is available like the home button the on,off button but to no respond frm my iphone.. plz in need of help real badly....

    Hey
    I had the same thing that my iphone 3gs jammed with the loge on the screen. None of the buttons responded. I just waited till the battery was empty. But the battery wasn't laoding. I waited 48h while my iphone was plugged in. After the 48 hours he just started. The battery was still empty but it started loading.
    Hope yours will work again also
    bye

  • I reset my ipad under settings as itunes was "freezing" now my ipad is totally frozen with the apple logo showing and a white line under it BUT there it remains --  ??

    I reset my mini ipad  using settings as itunes was "freezing"  now my ipad is completely frozen -- shows the apple logo and white line underneath and the it stops
    <Edited by Host>

    Reset it by holding the power and home keys down until the Apple logo appears.
    Barry

  • HT4515 My iphone 4 had been sluggish so I did the 2 button reset(?), now it's been frozen with the apple logo for two hours. What should I do?

    I have no clue what I'm doing. I held the home and lock button and ignored the slide to power down screen. Now my phone has been locked on the apple logo for two hours. I've tried hitting both buttons in all combinations. I had nearly a full battery before this fiasco. My phone is fully updated. Help me please?

    if you do not have the original owns apple id you will not be able to use the iPhone because of the activation lock you will need the original owners apple id to turn off findmyiphone if you do not have it or if you cannot get it you will not be able to use the iphone can you contact the original owner

  • HT1369 my 5th generation nano appears to have frozen with the apple logo appearing continually. It will not switch off and is not recognised any more on my computer.

    My 5th generation nano appears to have frozen. It only shows the apple logo and will not switch off. It is also now not recognised by my computer. I have downloaded the latest itunes but that has made no difference.
    Any suggestions?

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • Tried to update iPod Touch to iOS 5, now it's frozen with the Apple logo

    Got an error message (Unknown error) on the PC, iPod is stuck with the apple symbol and the spinning circle in the middle (data downlod)

    Try a manual install (using DFU Mode), as outlined in the link below.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • Iphone frozen at the apple logo

    hey all!
    i turned my iphone 3g off, and when i tried to turn it back on, the apple logo is frozen.. i looked at the troubleshouting tips and i restarted it by holding the sleep and middle button.. the screen blinked and its still stuck on the logo.. it wont turn back on.. i tried it so many times. holding it down for more than 10 secs.. still no luck.. whenever i press the off and on key, the screen only shows the apple logo..
    any suggestions?

    Mine just did that too! I kept holding the two buttons down, and it kept doing what you said, then suddenly, it just stopped responding, then about 2 minutes later, it started vibrating and turned on, and said, "iPhone is activated." What the heck? I've had it for like, 4 months! lol

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