Why has my iTunes account been disabled and why has support failed to reenable it?
On April 17, 2011, I discovered that my iTunes account had been disabled when I tried to update apps that I had purchased. Repeated emails to iTunes support have failed to reenable the account, and now several of my apps are unusable because I cannot get the necessary updates. I have not violated any terms of the agreement, and I have paid for all my purchases with a valid credit card. I cannot help wondering whether this issue is going to be resolved or if I am going to simply lose the money I have spent purchasing these various apps. I purchased the apps in good faith, and I am very disappointed in the service I have received from a company I trusted. At the very least, I have been greatly inconvenienced by the company's denying me services for which I have paid.
could someone tell how to fix this ? plz..........
Uh, did you go to www.apple.com/itunes/storesupport as it stated?
To save a few mouse clicks just go here -> http://www.apple.com/support/itunes/store/browser/
Similar Messages
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Why has my iTunes Account Been Disabled?
i want to buy a couple songs why has my itunes account been disabled
contact itunes support:
http://www.apple.com/support/itunes -
Why does my app store keep telling my account been disabled and wont has allow me to update my apps
what do u do if your account wont allow you to update even after you've reset your password and everthing else
Well it just keep telling me my accounts been disable every since I had fraudulent charges made 2 my account by my ex wife... But since then I've changed my password and account card number but still getting these same pop ups every time I try 2 update my apps... And yes I'm sure it was made from my account... I see a lot of ppl having this problem
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Please help? Why has my iTunes account been disabled?
Just today, when i went on my macbook pro to purchase the new shinedown album, a box popped up that said, "your Apple ID has been disabled". I tried purchasing it many times, but the same message. Also, i trired buying this on my ipod touch and on my brother's ipod touch as well, (also on my brother's PC). Any soulutions? Please help me! Nothing is working! Also, I don't have any gift card money on my account, but a credit card is set up on the account. Help! PLEASE AND THANK YOU!!!!
Have you contacted iTunes Customer Service...
Apple - Support - iTunes Store - Contact Us -
Why has my iTunes account been disabled,how can i fix it ?
When i tried buy a song , it pop "You cannot buy because your account has been disabled. To continue using your account it must be enabled by the Itunes store customer service. you can contact customer service at www.apple.com/itunes/storesupport."
could someone tell how to fix this ? plz..........could someone tell how to fix this ? plz..........
Uh, did you go to www.apple.com/itunes/storesupport as it stated?
To save a few mouse clicks just go here -> http://www.apple.com/support/itunes/store/browser/ -
TS1702 why has my apple id been disabled and how do i fix it
Why has my apple id been disabled and how do i fix it??
Also, this may help:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears -
Why has my Itunes ID been disabled?
Haven't used itunes for a while. Now my ID is disabled! Whats the deal?
If it has been "disabled for security reasons" read this: http://support.apple.com/kb/TS2446
If that doesn't get you anywhere use Express Lane: http://www.apple.com/support/itunes/contact/ -
My itunes account is diabled because i forgot my security questions so i now have money i cant use!!!!! if apple s not gonna pick up there game i want a refund of all the money i spent.
These are user-to-user forums.
Have you tried to get your account re-enabled ?
If not them you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iPod by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Why has my itunes id been disabled on my iphone?
still works on my pc, just cant download apps, why?
Contact iTunes Customer Service and request assistance...
Apple Support iTunes Store Contact Us -
My itunes account is disabled and i need help.
i really need help, my account has been disabled for over a year and a half and i need it, please help me, it says my birthday is wrong and i have too many emails on my email and it wont open so i cant recover my account.
Contact itunes support
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I've tried resetting privacy settings, home screen, restarting iPad and even went to settings to enable all apps but the iTunes and apps icons are greyed out and cannot be changed! I tried disabling the settings but it still is grayed out and will not switch to on. What can I do? Do I need to complete a factory reset?
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
My account was disabled. Why? And how can it be enabled?
I was trying to purchase/download music and got a message that my iTunes account was disabled. Why? And how can it be enabled?
Hi LucindaLeeP,
Thank you for using Apple Support Communities.
To help resolve this issue where you got an error that your Apple ID was disabled for security seasons, please follow the steps in the article linked to below.
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears - Apple Support
Cheers,
Alex H. -
Hello, my iPad has been disabled, and it says that I need to connect to iTunes. As instructed I connected to the find my iPad/iPhone site to put it on the recovery mode. However, I accidentally erased my account, so please help!!! Also, I browsed a lot to find a solution, but none of them were helpful, sorry. Hopping you could help, thank you.
However, I accidentally erased my account,
How did you erase your account? A lot of people would like to know. No one has found a way of erasing an Apple id account.
Robert -
TS3988 when I try to purchase from the store now, it says my account has been disabled. WHY????
When i try to purchase from the store now, it says my account has been disabled. WHY??? I have purchased recently with no problems.
Ray88Ray88 wrote:
What do i do to correct this? ...
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My husband and my itunes have been disabled. Our credit card was stolen and I think there was some theft to our itunes acct too.
I have put our new credit cards in accounts but we still cannot use itunes.
Please help, I cannot seem to access anyone.
Peggy
<Edited by Host>iTunes probably detected the unauthorized activity on the accounts and disabled them for that reason. These forums are just for other Apple users, so no one here will have the power to re-enable your account. You should contact iTunes Support: http://apple.com/emea/support/itunes/contact.html.
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