Why has my iTunes app frozen? The screen has been unresponsive for several days now.
Why has my iTunes app frozen?
To begin with I thought it was restrictions on the country I was visiting but since retraining home it has not recovered.
The app opens and the screen is animated, but there is no response to my touch on any part of the screen.
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the iPad forum.
Regards.
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A simple search of the forums would have revealed many similar threads with the same error and appropriate troubleshooting and resolution.
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Cconnect it to your computer with the latest version of iTunes installed.
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Hello Macahoy18,
Thank you for using Apple Support Communities.
For more information, take a look at:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Have a nice day,
Mario -
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Reboot your phone and try again. Also try downloading the apps with a faster internet connection. Make sure that your phone's internal hard drive has enough memory to install these apps. In the event that your phone has little memory space available could result in the problem you are having. Make sure you have enough space in your phone and downlaod 1 app at a time.
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Contact iTunes Customer Service and request assistance
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Did you replace the cable as well ? Maybe thats your problem.
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If you live in a Region that allows re-downloading Music...
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See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
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Apple Support iTunes Store Contact Us
See your Country Here...
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Yes ive tried a different charger and it also nothing shows when i plug it in just makes a noise
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Verify the backup.
Is this TM you are using? TM to airport extreme connected hard disk are known to be fragile at best.
A5 http://pondini.org/TM/Troubleshooting.html
make sure the disk is available and online..
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Try to start it by holding the Power and the Home Button together.
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Hi Sfbtr,
Can you provide more information? Are you downloading the app directly on the website or through the Creative Cloud desktop app?
If it's the former, please try via the desktop app. If it's the latter, can you provide a screen cap?
Thanks,
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Chrisj4203, thank you for your kind answer.
I have done a lot of restores to the Iphone, and resets also.
I;ve done holding both buttons as you sugested, but there is no signal appearing.
I am in Uruguay, South America and the original company is Movistar ( Telefonica) and the new sim card is from ANTEL ( the officail and biggest company in my country).
I don;t knoe what todo.
I have been trying for more than one mont.
I have gone several times to both companies. Aldo two times to Apple uruguay, and nobody can help me. -
I have a MacBookPro OSX Lion version 10.7.5 I was trashing a lot of pictures. While the trash was working I added some more and got a separate box with all the items listed individually saying "transferring to trash". It was taking a long time so I clicked on the little "x" to stop the transfer. I have messages that say "stopping" for two days now. I cannot turn the computer off as long as this is going on.
How do I stop this?
Thank you.Hi Vickifromnewyork,
Welcome to the Support Communities! If your computer will not shut down, you can force it to do so by holding the power button down until the screen goes dark. Here are the shortcut keys for Lion:
OS X Lion: Shortcuts for sleep and shutting down
Cheers,
Judy -
HT201210 MY IPAD TURNED OFF AND NOW IT HAS A ITUNES LOGO ON THE SCREEN IT WONT TURN ON!
I went to update it to iOS 7.O.2 because it fixes problems so i went for it! Now my Ipad has a Itunes logo on it. I dont want to lose none of my pictures i have way to many memories on it! I am scared! When i connected it to itunes on my computor i hit restore i agreed to everything and afteer 20 minutes or so it says error! I dont know what to do? Please help me!
You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
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