Why has my Itunes Library been erased/deleted twice now?

I am fairly new to Itunes and have lost my library twice now. I have loaded many cds and have successfully copied to my ipod, but then a couple of weeks later when I open Itunes, all my songs are gone, even the playlists I created no longer appear. This has happened to me again today for the 2nd time. Any suggestions?

Try holding down the Shift key in Windows when launching iTunes 7. In the resulting dialogue you will get the option to create a new library or navigate to an existing one. The default location for your iTunes library is in \Documents and Settings\Username\My Documents\My Music\iTunes\. Look in there and see if you have more than one library file (they have the extension .itl) If you have more than one try opening them in turn, you may find your original library is still intact: How to open an alternate iTunes Library file

Similar Messages

  • Why has my iTunes Account Been Disabled?

    i want to buy a couple songs why has my itunes account been disabled

    contact itunes support:
    http://www.apple.com/support/itunes

  • Why has my itunes id been disabled on my iphone?

    still works on my pc, just cant download apps, why?

    Contact iTunes Customer Service and request assistance...
    Apple  Support  iTunes Store  Contact Us

  • Why has the same album been paid for twice??

    Hi
    Can someone point me in the right direction re iTunes store and an album purchase I've now seemingly paid for twice?
    It seems my daughter has downloaded the same album twice on two separate devices (iPhone 5c and iMac), both logged into the same iTunes account, and I've paid for it twice!! Nothing against Ed Sheeran but come on Apple....the same Apple ID on both devices and I've paid for the album twice now??
    Thanks to the community in advance of your help.
    Graeme

    If it's the same version of the album that you've been charged for (e.g. the album doesn't have 'standard' and 'deluxe' versions which she's bought) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If she wants to redownload purchases then what she can redownload for free will show in the Purchased tabs in the iTunes, App Store and iBooks apps on her phone, and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on her Mac's iTunes

  • Please help? Why has my iTunes account been disabled?

    Just today, when i went on my macbook pro to purchase the new shinedown album, a box popped up that said, "your Apple ID has been disabled". I tried purchasing it many times, but the same message. Also, i trired buying this on my ipod touch and on my brother's ipod touch as well, (also on my brother's PC). Any soulutions? Please help me! Nothing is working! Also, I don't have any gift card money on my account, but a credit card is set up on the account. Help! PLEASE AND THANK YOU!!!!

    Have you contacted iTunes Customer Service...
    Apple - Support - iTunes Store - Contact Us

  • Why has my Itunes ID been disabled?

    Haven't used itunes for a while. Now my ID is disabled! Whats the deal?

    If it has been "disabled for security reasons" read this: http://support.apple.com/kb/TS2446
    If that doesn't get you anywhere use Express Lane: http://www.apple.com/support/itunes/contact/

  • Why has my iTunes account been disabled,how can i fix it ?

    When i tried buy a song , it pop "You cannot buy because your account has been disabled. To continue using your account it must be enabled by the Itunes store customer service. you can contact customer service at www.apple.com/itunes/storesupport."
    could someone tell how to fix this ? plz..........

    could someone tell how to fix this ? plz..........
    Uh, did you go to www.apple.com/itunes/storesupport as it stated?
    To save a few mouse clicks just go here -> http://www.apple.com/support/itunes/store/browser/

  • Why has my iTunes account been disabled and why has support failed to reenable it?

    On April 17, 2011, I discovered that my iTunes account had been disabled when I tried to update apps that I had purchased. Repeated emails to iTunes support have failed to reenable the account, and now several of my apps are unusable because I cannot get the necessary updates. I have not violated any terms of the agreement, and I have paid for all my purchases with a valid credit card. I cannot help wondering whether this issue is going to be resolved or if I am going to simply lose the money I have spent purchasing these various apps.  I purchased the apps in good faith, and I am very disappointed in the service I have received from a company I trusted. At the very least, I have been greatly inconvenienced by the company's denying me services for which I have paid.

    could someone tell how to fix this ? plz..........
    Uh, did you go to www.apple.com/itunes/storesupport as it stated?
    To save a few mouse clicks just go here -> http://www.apple.com/support/itunes/store/browser/

  • I "restored" my itunes library after erase/reinstall and now I can't play them.

    This is a continuing issue from last weeks question:https://discussions.apple.com/thread/4176309
    I now get this message: "The song could not be used because the original file could not be found. Would you like to locate it?" So, I click yes and it can't seem to be found. I log into my apple account and download all my past purchases again. This fixes a few of the songs, however songs I downloaded from CDs years ago are now not available to me and some purchases from years past via my previous imac. I was told by several Apple Geniuses that my Time Machine would back everything up, and it seems that it has. I restored them, I guess because they show in my library. Only this time they have exc!amation points and say the files can't be found?! How are they listed but not there? Ugh! Did I put the files somewhere I shouldn't have? I guess it's entirely possible that I don't know where they were supposed to be. I don't have these CDs anymore. iTunes and my iPod have made moving them obsolete so I got rid of them. Please don't suggest I download the CDs again because that is an impossibility. I do however need some direction on what I may have possibly done wrong. I'm super frustrated. I tried again just yesterday and can't find where the original files were restored so I can restore from the proper place.

    If there is a cure you may find the folks over here have more information for you. Repost your question here:
    https://discussions.apple.com/community/itunes/itunes_for_mac?view=discussions

  • Why has my iTunes app frozen? The screen has been unresponsive for several days now.

    Why has my iTunes app frozen?
    To begin with I thought it was restrictions on the country I was visiting but since retraining home it has not recovered.
    The app opens and the screen is animated, but there is no response to my touch on any part of the screen.

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the iPad forum.
    Regards.

  • Why has photoshop cs6 extended been installed on my machine without me asking for it?

    Why has photoshop cs6 extended been installed on my machine without me asking for it? Now, every time I start photoshop, I get this splash screen that ask me to join CC, or "to license this software," or "to continue trial." How do I get rid of all this and get back to my "normal" photoshop CS6?
    Thanks in advance.

    Sometimes there are server problems, downtimes, or security changes. Most problems with email are resolved by deleting the account from the iPad and then re-adding it.

  • Itunes 10.5.2 Issues! Been "Updating iTunes Library" for over 8 hrs now. Not even halfway finished on about 275 GB

    Itunes 10.5.2 Issues! Been "Updating iTunes Library" for over 8 hrs now. Not even halfway finished on about 275 GB
    Anyone else having issues with this update?!?!?!
    Can't access anything in my library while it's doing this.

    I moved into a clean install last night and when I fired up iTunes 10.5.1. I held down "option" key, selected my original library and everything was perfect. That was until I quit. It started to "update" the library. I was slightly concerned, but since I had just moved into a new install I let it go and hoped for the best. For 85GB it took quite a while, close to an hour. This made me a little more concerned, but in the light of Apple, I resigned myself to the fact that "stuff" happens. And again hoped for the best. So I would imagine for 275GB would be a lot more. THEN after that was done it asked if I wanted it do something to match my settings? ***? My settings were the same as they were in the previous install. Or did something not go right with 10.5.1 in the other install and this was overlooked? I OK'd it and hoped for the best again.
    But now I am getting an error as I startup iTunes:
    "A required iTunes component is not installed. Please reinstall iTunes. (-42404)"
    iTunes comes up just fine behind this error and after dismissing it all is just fine. Or so I think or am led to believe. I'm thinking it's a "phone home" component, so I'm not real concerned. That's why I came here today to look up this error and stumbled on this post that somewhat happened to me last night.
    Looks like the process takes a while. And what it's updating I'm not sure, but I run nightly updates and all the "important" iTunes files in many iterations are safely backed up for reversion. Apple, never a dull moment . . .

  • My ipod is somehow synced to another library, because I plugged the charger to a wall. How can I sync my ipod shuffle back to the original Itunes library without erasing my current data in the Ipod shuffle?

    My ipod is somehow synced to another library, because I plugged the charger to a wall. How can I sync my ipod shuffle back to the original Itunes library without erasing my current data in the Ipod shuffle?

    ",the owner sold the ipod without clearing the songs and since the songs were not puchased from the itunes store then i believe i now own the songs"
    Not true at all.
    It does not matter where the songs came from, they are not yours and the previous owner does not own the right to distribute them to others.
    The law is the same with downloads and cds and any other medium.

  • Syncing with another Itunes library without erasing my burned CDs

    Installed Itunes on my second computer. When I dock the Ipod shuffle a message appears:
    "the ipod "------'s ipod is synced with another itunes library. do you want to erase this ipod and sync with this i tunes library? an ipod can be synced with only one itunes library at a time. erasing and syncing replaces the contents of this ipod with the contents of this itunes library"
    press "erase and sync" or "cancel"
    my problem: i don't want my ipod shuffle's contents erased because i have a lot of contents from cds i burned. these songs from the cds are not in the library! but they're all in the library of the other computer. now i can't even buy songs because ipod is not synced. please help!

    Is there a way to dock a 2nd gen ipod shuffle with another PC without erasing and syncing with the new PC? I want to be able to sync my ipod with my home PC and then be able to plug it in at work and view the tracks on the shuffle. I don't want to erase anything, just view the tracks in Itunes on the 2nd PC. Is there a way to do this?

  • I would like to transfer my itunes library on my pc to my wifes Imac which has her itunes library on it. Is is possible to do this and have two separate librarys on one imac? If so, what is the best way to transfer it?

    Is it possoble to transfer my itunes library from my pc onto my wifes Imac which has her itunes library and establish two accounts on her Imac? If so what is the best method to accomplish this? I have a itouch player.

    There are many ways to accomplish this, depending on how you want it.  Setting up multiple accounts is easy under System Preferences:Accounts.  After that open iTunes on your newly created account.
    Now, is where you could do a couple of different things.  If your PC is sharing the same network and you are able to see the files on the PC from the iMac, then just drag and drop the iTunes Library music folder structure (just the part that contains the actual music) into the iTunes window.  If you can't access the PC files, then you need to copy them all to an external hard drive, and import them w/ the same method.
    If you don't want to create a second root-level account for yourself, but want to keep the music library separate, create another iTunes Library.  You do this by holding down the Option key while starting iTunes, then click on the Create Library option.  Then import the music using either method above.

Maybe you are looking for